Deposits for services
Ability to collect a deposit payment for service. Upon cancellation, this deposit will no longer be available to use as a payment type.

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Lindsey MacGrath commented
Hope this happens soon. I came from Vagaro to BLVD, in Vagaro I was able to make an intake form and drop a CC secure link in it. Currently transferring all clients over and it's been a headache to get new cc on file. Was hard enough the first time. This feature would make all our lives easier and clients feel more secure. PLEASE
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Lindsey MacGrath commented
Hope this happens soon. I cam from Vagaro and I was able to make an intake form and drop a CC secure link in it. Currently transferring all clients over and it's been a headache to get new cc on file. Was hard enough the first time. This feature would make all our lives easier please
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Holly Sharpe commented
We need the ability to take Internal Deposits. We take deposits on all services, not just online services. This should be assignable within the service set up so that it automates the appointment booking process for our front desk. Having to create a sale for an account credit and having the staff manually calculate the deposit amount leaves too much room for human error and takes up more time. We want our booking and checkout process to be seamless and this is a standard feature with most other booking platforms. I am shocked this is not an available feature.
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Tina Fong commented
Pleaseeeee we NEED this.
Currently we’re only able to protect our appts if clients online book.
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Natasha Pini commented
Not all treatments have a $ value. But this is still time taken out of providers schedule. A deposit should have both % and $ amount options. This is beneficial for medical spa industries.
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Amy Nedderman commented
this is a CRUCIAL feature BLVD is lacking. i searched the help chat for days looking for this because i couldnt believe it didnt already exist. this feature should absolutely be at the top of the priority list
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Adam DelRusso commented
Please add this feature ASAP!
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Tabitha Collins commented
Yes!! And a link with this to take deposits!
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ANGELA KRIZ commented
yes!! and for invalid cc's throughout - not just via memberships. we dont offer memberships but we have cancellation policy. It is very frustrating when we cannot process our policy fees due to invalid and expired cards.
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Dina Richie commented
I used to have different software for my business and it was one of the best features that felt secure for my business and for the client and helped my front desk person to avoid mistakes. Boulevard please add this asap!
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Dina Richie commented
Please make this available asap! it is absolutely critical!
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Kebby Simpson commented
Yes, send often also as a way to update expired or outdated payments that are stored on file to keep the most up to date forms listed within the clients profile
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Fatima Green commented
Please make this available ASAP!!
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Rick Vencill commented
Please add this function. When speaking with someone over text and scheduling their appointment. We need to be able to send them a link so they can input their CC information to collect a deposit.
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Pattie Pruitt commented
Some clients prefer to not give credit card information over the phone. It would be great to be able to send a secured link through the message tab to gain the information.
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Rick Vencill commented
I would really like to see the taking of deposits made easier and more robust. We have $100 fee added to our New Patient services. This works for those booking online. However, those booking over the phone, you're unable to take a deposit, because doing so triggers the system that the appointment is "paid for" and closes the appointment. The only way to do so is to book the appointment, then go and do a quick sale. The issue is these are now separate transactions (not married to the appointment). The other issue is when you or patient cancels the appointment with greater than 24 hours notice, the deposit isn't auto refunded. That creates an issue where returning a deposit is accidentally overlooked. I would love to see a separate call-out and controls over a deposit function.
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Kassandra Powell commented
Have a portal for clients to safely enter credit card information when not booking online
A link to a secure portal for clients to enter their credit card would be a great way to capture payment methods when people schedule via phone or text message. -
Yvette Lopez commented
Sometimes, clients will call in to book an appointment and don't have a credit card available at the time of booking. They call back in to provide the details. Or they book a Consultation without a credit card, then need to add it at the time they book the service appointment. It would be helpful to have a link we can share for clients to enter their information in, versus calling in.
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Emily Struckhoff commented
For salons that do not utilize online booking, I would like a way to send a secure link to clients to input their CC info ADDITIONALLY, give that appointment a "pending" status until CC info is captured and/or cancellation policy has not been acknowledged. That way we can see at a glance if that data hasn't been collected.
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Emily Struckhoff commented
This would be great as we do not utilize the online booking feature, we book ourselves for greater control. I'm not comfortable asking clients to read their CC info over the phone and that step often gets lost in the shuffle of tasks of the front desk.