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6 results found

  1. Deposits for services

    1,029 votes

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    Waitlisted  ·  143 comments  ·  Ideas Hub  ·  Admin →
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    Yaritza Cantu commented  · 

    Clients would be more aware of the commitment, and any cancellations or no shows would feel less surprising or punitive...From my personal experience clients respond and are more communicative when we are already HOLDING on to their money.

    As for keeping a card on file the clients Freeze/ Lock their card when they miss their appointment. THAT has been the most frustrating thing of all.

    I believe that Upfront deposits could provide a smoother experience overall and could prevent those unhappy moments or reviews after an appointment is missed.

    Yaritza Cantu supported this idea  · 

  2. Require new credit card to book online if existing card is expired

    525 votes

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    Waitlisted  ·  3 comments  ·  Ideas Hub  ·  Admin →
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    Yaritza Cantu supported this idea  · 

  3. Darken the unavailable hours on the calendar (instead of white)

    363 votes

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    Waitlisted  ·  16 comments  ·  Ideas Hub  ·  Admin →
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    Yaritza Cantu supported this idea  · 

  4. Merging appointments for the same client

    256 votes

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    Waitlisted  ·  8 comments  ·  Ideas Hub  ·  Admin →
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    Yaritza Cantu supported this idea  · 

  5. Highlight no-shows in red in patient history

    560 votes

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    Waitlisted  ·  3 comments  ·  Ideas Hub  ·  Admin →
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    Yaritza Cantu supported this idea  · 

  6. Adding an icon to appointments that activates if a guest has completed their forms.

    419 votes

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    Waitlisted  ·  9 comments  ·  Ideas Hub  ·  Admin →
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    Yaritza Cantu supported this idea  ·