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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. The new expiring forms feature is wonderful, however we would like our clients to be able to review their previously filled out intake forms and then update any changes they have rather than filling out a whole new form.

    2 votes

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  2. When the business creates a discount,the business should be able to include/exclude specific participants (i.e senior stylists or therapists). This is helpful when newer staff needs more support in booking and we can drum up business with a pop-up discount.

    2 votes

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  3. It is hard to keep track of rescheduled appointments unless you know exactly which client was in the spot that no longer has an appointment. This needs to be added to the cancellation reports as a filter that we can see or a seperate report itself. We have lots of clients that will last minute reschedule and we aren't able to keep track of them because they are still keeping their appointments.

    2 votes

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  4. Accurate Inventory Reporting.
    I find it completly unprofessional of Boulevard to not offer report that shows inventory on past dates and ranges. This is a critical part of auditing a business and financial tracking. This needs to addressed.

    2 votes

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  5. When pulling up a new form for charting on a returning client, it would be nice to see the last treatment note from the previous appointment. Instead of having to go out of the chart and into the last treatment date forms. It could show up as an uneditable greyed out note under the treatment notes box.

    2 votes

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  6. Once services have been added to the cart, there seems to be no way to delete previously selected service. Using the back button brings me back, but when I move forward, the original service is still there.

    2 votes

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  7. 2 votes

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  8. Booking notes should be seen above appointment notes when checking a client out. when client checks out, we always try to prebook them but can't see the booking notes.

    2 votes

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  9. We'd like the ability to offer a BOGO where you buy a GC and receive a coupon that sits on the client profile similar to account credit but does expire.

    2 votes

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  10. There are other questions that should be able to automatically feed into the client profile that are specific to the business. Additionally, they should be reportable to be able to further understand their clientbase based on certain fields for further recommendations/marketing outreach

    2 votes

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  11. Let us allow certain employees to view certain summary reports. Right now they can only access the reports and not summaries

    2 votes

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    1 comment  ·  Admin →
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  12. We should be able to pull a report that shows how many appointments were booked on any given day, and who they were booked by so we can track front desk performance.

    2 votes

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  13. having a place to store gift cards that show under tender

    2 votes

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    1 comment  ·  Admin →
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  14. We need a report to show if there are any products in the inventory that we have sold none of. A product sales report only shows items that have sold at least 1. This is not helpful to see if anything has not moved at all.

    2 votes

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  15. During the checkout process when adding additional service it should NOT add more time we are literally checking client out which means they are leaving the office. This messes up the schedule utilization and often makes it look like clients have been in office for hours when in reality they are not

    2 votes

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  16. Ability to reschedule an appointment from one provider to another within the Professional App

    2 votes

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  17. 2 votes

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    1 comment  ·  Admin →
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  18. Allow an internal note function for gift card purchases so that gift cards given for a donation to a non-profit or local fundraiser can be tracked even if the business doesn't know the end recipient. I donate to local orgs all the time and have no way of tracking which gift card number corresponds to a given fundraiser at the moment.

    2 votes

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  19. Add a weekly option for memberships and subscriptions.

    Especially for those of us who charge a weekly rent rate, weekly is literally the only one that is missing so it shouldn't be difficult to allow us to do this! Super important

    2 votes

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  20. The middle initial from the forms does not link or show up on the client profile so clients with same name can get confused easily. The only way for it to show on the client profile is to add it to the first name field.

    2 votes

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