7587 results found
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Fix "Add On" tab in the Service Option
When Selecting the Service and going to "Add On" within that service you should be able to select from other services and providers that offer additional service as a add on with out have to re create the service. It should also be report able in reports. This should allow clients booking to select add on services from different providers and prices. Would be super helpful for up selling services with in the salon. Please fix.
3 votes -
be able to cancel out when booking online
alot of clients are saying that they are not able to back out of there order online status, that they need to erase history in order to start over, there should be more of a "x" icon on the right and then says "are you sure you want to cancel your order"
3 votes -
Have a nickname that is used for clients to see
We have some stylist with the same name so we have nick names that clients know us by sometimes. What i dont like is the stylist first and last name is being posted on the online booking feature, which really shouldnt be allowed. We need to have though a first and last name in order for the payroll service to process payroll.
3 votes -
Control over booking times that appear first
We were able to use booker to optimize times that don't get that busy or control how many appointments appear when a client wants to book. We would like to be able to control what times are out as options first when a client sees appointment times. we should have the ability to first offer the times that customers don't book as often to be the kind of first times that become available
3 votes -
Make closed tickets darker
When looking at the closed tickets some of the colors assigned to the staff make it harder to see at a glance what is closed. Darker closed tickets would make it more obvious.
3 votes -
Control the order forms are displayed to clients
We created a from for clients to approve electronic signatures and would like to control that form being the first form they see/complete, before moving on to the rest
3 votes -
sort purchase history by date including year
Andrea Martinez's purchase history isn't sorted by month/year and dates are jumbled so it's difficult to track and audit. Also noticed this with James Jeffrey. Both clients are members at the Gilbert location.
3 votes -
Commission Reports - Column for Override totals
Separate column for commission override totals. We need to track by department so with staff that work in multiple departments we need a quick way to see separate commission override totals
3 votes -
Option to push updates to all locations
Would like a way for those of us Spa owners, who have multiple spas, to have a way to have a Manage tab that applies to ALL on my locations. Versus each site individually. For instance, if i bring in a new product. I am likely bring it in to both spas at the same time. Yes, I have to manage that separately for each locations. Extra key strokes = more time and more errors. Perhaps two options to Manage spa, versus Manage ALL spa's?
Or in general, when adding a new product, make it automatically available at all locations…
3 votes -
Setting to support employee name truncation in all client-facing features
Setting to truncate employee name to first name, last initial in online booking and outbound client communication for privacy purposes
3 votes -
Gift Card - Allowing Partial Refunds on GC Purchases
Currently, we cannot process partial refunds on purchased gift cards. Example: I buy a $50 GC and I want to refund $25 of that GC back to the client. Currently it zeros out the entire card. Looking to have this as a feature add to allow adjustments to staff error's when purchasing GC's. (Work around) Refunding amount the client is due back. This results in the card balance going to zero automatically. Then create a new sale with the same GC # for the correct amount and charging it to Other)
3 votes -
Can we add visible notes & date parameters in order to contact clients quickly for their personal preferences??
We have long waiting lists and can work better if specifics are immediately visible.
3 votes -
SET PRICE TAG
When a client has a set price that will always be the same for a service and staff, a symbol next to their name and that service will appear.
3 votes -
3 votes
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Report showing return clients per stylist or Refine search filter
When a stylist leaves the salon, want to send a promo to their clients, but not just to any client that's ever seen the provider. We'd like to only send it to a list of clients that saw the provider on a regular basis. This could be an additional search option on the Client page as well
3 votes -
Add more info on the order popup from the frontdesk/calendar
If more information was presented on the popup for appts (and maybe only completed ones) then you wouldnt even have to go to the order to review for certain things.
I would add a line item price next to each name (so one new column) and then show the gratuity on completed orders. Then you could quicky review a whole days orders without actually having to leave the calendar or frnot desk view.
Another option would be having the "view order" go to a slide out, always on top screen like the new appointments/checkout. And i would reiterate my suggestion…
3 votes -
Allow Ctrl+Clicks of view orders and other dashboard buttons to open in a new tab.
When reviewing orders from the front desk or calendar, if you hit view order it goes to the order, then the only thing you can do is go "back to orders" which is just the master list and not where you came from.
I have to then select the date and screen again. If ctrl+clicks were working on those buttons I could at least keep my place when navigating. (and for instance, ctrl+clicks work on the Front Desk, Calendar, Messages, etc top menu items)
3 votes -
3 votes
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Remove "Include a message" from self-booking
There's no way for stylists to receive these messages without checking their emails or viewing the web app. If there's not a notification for this we'd rather have this feature removed so clients aren't assuming we've received the message
3 votes -
it would be nice to be able to track bookings
just like the cancellation list have a booking list so you can see who has been booked. easier to track for newer employees. :)
3 votes
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