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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7585 results found

  1. A feature for assistants or receptionist to view only schedules, they have been granted access too.

    3 votes

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  2. Deactivated service providers are still able to access the dashboard

    3 votes

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  3. Being able to view sale details (price and discounts used) in the Client History without having to go into the appointment details. Vagaro had a way to view everything at once

    3 votes

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  4. Having a live space to leave notes on the client without having to click into a separate area

    3 votes

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  5. Hey guys, we've noticed that whenever people are booking online that they're not reading the sentences that says "your card will not be charged", is there anyway we can add an alert box that says the same thing. just because A LOT of clients are coming in thinking they already paid. I understand it says it right there, but just a suggestion.

    3 votes

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  6. 3 votes

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  7. Hey. So sometimes a price has to be adjusted for a service due to different circumstances. There is an option for putting in the reason on the discount tab, but there is no such option on the price tab. Can this feature be introduced? Thank you.

    3 votes

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  8. 3 votes

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  9. Ability to report on applied offers across all reporting, including the Detailed Line Item and Product/Service sales reports.

    3 votes

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  10. We have a feature that we set up as a product and add at checkout for all clients to track productivity with our clients. Would be great to have it added to all client profiles

    3 votes

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  11. Staff shouldn't be able to adjust price to lower than the default price listed

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. Change the marking on face for tox units to just the number where the injection was place. the lined make it harder to read .

    2 votes

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  13. Right now there is no way to add more than one product to service. For example, when creating the Dermal Filler Service, the only way to add the type of filler done is by adding on an additional service. You can't track inventory that way. For something like Sculptra, there is only one option so you are able to add the product on and track inventory. For Filler or Wrinkle relaxers, there are several options to choose from

    2 votes

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  14. Add a button to refresh the report and pull the most recent data on demand.

    2 votes

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    1 comment  ·  Reporting  ·  Admin →
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  15. 2 votes

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  16. Instead of Manual set up for gratuity if a client is using a gift card, Gratuity Prompts should show for gift card payments on the Duo app.

    2 votes

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  17. Typed messages to clients should stay in the message line even if they are not yet sent. Sometimes we get interrupted while typing a message to a client and have to leave that screen. The messages delete automatically and then we have to start over.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Offer access to messages, client contact info. I like that it lets you message someome but it comes from your personal phone number and not the blvd texting number. Can't view their birthday or address on the app client profile. Just more features on the app like online has.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Our business recently moved from an EHR system to Boulevard. In our previous system, staff could send internal messages directly within a patient’s chart to share updates, concerns, or important information about that client.

    Right now, Boulevard’s Messages feature is designed for client communication, so there isn’t a built-in way for staff to message each other inside a client profile. This makes it harder to keep patient-related communication organized and tied to the correct record.

    A feature that allows staff-to-staff messaging attached to a client profile would help our team collaborate more efficiently and keep all patient communication in one…

    2 votes

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  20. You should have the option to let the business owner modify which service only asks the patient for Gratuity after the appointment. Not all our services must require a tip. The option you have is to disable or enable it only.

    Also kindly add a feature where we can create invoices and send it to our clients/patients. Especially if it pertains to unsettled appointments.

    2 votes

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