7203 results found
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Automated away text!
Ability to send an away text whenever we miss a phone call. This will help us capture missed clients + win-win for everyone, including BLVD!
2 votes -
schedule color
On the appointment book - have the "schedule hours for the day" have the option of darker scale. We are having issues of seeing when someone is in the salon due to the colors being to light for behind the appointments. Possibly offer a dark screen scale as option
2 votes -
For forms - make an option for clients to "copy last form" data when a new version or annual update is needed.
If we make changes to a form that someone already completed, allow clients to select the option to pull data from previous form for the matching fields, meaning they only have to update for revisions. This would also be helpful for annual updates. They could pull the data from last year's form, then change as needed. Giving them the "option" could help solve the privacy situation because the data wouldn't be initially visible.
2 votes -
Quick book links where we can send a an appointment time slot to patients to fill out.
We need cards on file for appointments so a quickbook link with the service and time slot already chosen would be awesome then all they have to do is input their info & card.
2 votes -
Automatic Fund Removal Upon Dispute
When a client disputes a deposit that was used to fund their account balance, the system should automatically remove that corresponding credit from the client’s account until the dispute is resolved.
2 votes -
Net service/product/package sales should not include tips or at the very least you should be able to filter out tips!
It makes no sense to include tips in net sales if your team members receive their tips or a portion of their tips. That is not revenue - it's tips (totally separate). Why isn't it possible to remove this through a simple filter?
I've spoken to multiple team members (chat, chatbot, tier 1, and tier 2) and no one could understand or explain how this misleads the numbers. I was told it was a "simple configuration issue" and pushed off to the next person - only to waste an hour of my time trying to explain that a sale is…
2 votes -
2 votes
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Expanded Payment Permissions
The customer is requesting more granular permissions around payment access for their manager-level users. Specifically, they would like their managers to be able to:
Log information related to disputes (e.g., add notes, upload supporting documents, track communication).
View active and historical disputes for transparency and internal handling.
However, they do not want managers to have access to sensitive financial settings, including:
Viewing or editing the business’s bank account details.
Accessing or downloading deposit reports or payout information.
2 votes -
Reassigning appointments from provider to provider
Automated way to reassign appointments from one service provider to another
2 votes -
Include timeclock hours on staff performance
My state just passed a bill requiring sick time pay and all commissioned stylist have to start clocking in and out to track hours worked. Hours Worked is not always equivalent to Hours Booked. Can this category be added to the staff performance report?
The Dept of Labor requires that commissions paid be equivalent to at least minimum wage, so this is an important report to have!2 votes -
Tags under appts
The tags should only show up under a select service even if it's the same client. For example, if a couples is getting a couples massage and then getting facials after, the "couples" tag also shows up under the facial services when we only use the couples tag to let our massage therapist know there in couples room.
2 votes -
Change the female request tag
The female request tag should be a different color, preferably pink since its universally recognized as a "girl" color and would make it easier to read since we work in a fast paced environment and every second counts. We have to keep going into the service to read whether its male or female request when the color change would be read without having to even click on the appt.
2 votes -
No show / Late cancellation Fee Split
Give us the option to customize the split of the fee between the service provider & business when a client is charged a no show fee. Example: I want to charge clients 30% of the service letting the provider take home 20% of the service and the business keeps 10% of the service.
2 votes -
fix credit card fee reversal
Especially here in Florida, it is common to reverse the credit card fee. Make it so that the client pays 3 or 3.5% per charge and the merchant pays nothing, like so many other pos systems offer.
2 votes -
2 votes
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Messages new client flow improvement
When you go to text a new client in messages and you type their name and it is not in the system and you click "+ New Client" it automatically deletes the name you just had typed in. When you book a new appointment on the calendar view and type in their name for a new client- it automatically fills the name you just typed. It would be much more effective this way for messages as well.
2 votes -
2 votes
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commission set up
I believe it would be very interesting if Boulevard could improve the way commission are set up. Instead of having to set it up individually, we could have a table with all services on side and all employees on the other side. It would save us time and make the process more seamless.
2 votes -
Permission: Modify membership sharing
Permission toggle for adding shared members to a membership
2 votes -
Add options to show "no resources" to iOS app
The iOS update shows resources on the calendar. The resources show up any time that "is working" is chosen for staff, even if you don't choose any resources to show. The resources should only be enabled if you choose them or choose "is working" from the "all" menu.
2 votes
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