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7585 results found

  1. 2 votes

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  2. Hi Boulevard team,
    I'd like to request a feature that lets providers open availability for only specific services on certain days, rather than opening the full menu of services for every block of time we're working.
    Here's my use case. I work in two modes:

    In-person aesthetic days, where I provide injectables and other in-office aesthetic services.
    Telehealth days, where I exclusively provide functional medicine consultations and discovery calls, and cannot offer any aesthetic treatments.

    Right now, when I open availability on a telehealth day, the system allows clients to book any service I offer — including aesthetic treatments I…

    2 votes

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  3. Ability to link a parent's client profile to a child's client profile and have children's appointments appear in the parent's client portal and in the History tab of their profile.

    2 votes

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  4. We would like to be able customize our confirmation and reminder text messages and emails by type of service. We need to get more info into our facial reminder/confirmation text messages such as not coming in with make up on and they need to reschedule if they have sunburn, cold sore, just had fillers or injectable face treatments.

    2 votes

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  5. Have the ability in the Ratings Text Message sent to clients post appointment to replace the Boulevard Rating Link with a link to our Google Review page. This is more powerful and useful for the business. Clients respond well the ratings link, but many believe they are leaving a google review or the rating gets passed to Google. So now the Team Member has to reach out ans ask them to do it again.

    2 votes

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  6. Separate permissions so that employees can view all client appointment history without viewing all appointments on the calendar

    2 votes

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  7. It would be beneficial if, when creating a new client profile and selecting ‘Referral Source’ as ‘Another Client,’ the system automatically activates the referral program once the referring client is searched and added. This would mirror how the referral program is triggered when a referral link is used.

    This improvement is important because most referrals happen through word of mouth, and clients typically do not use the referral link. Automating this step would ensure referrals are properly tracked and rewarded without adding extra effort for the client or the team.

    2 votes

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  8. 2 votes

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  9. In the booking widget, when a client clicks on the calendar to scroll through dates, it should highlight the dates that appointments are available instead of playing a guessing game clicking on the date to see if there is anything available.

    2 votes

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  10. The referral program needs to be updated. Right now, referrals are applied as discounts, which reduces the total service amount and directly impacts stylist earnings. Instead, referrals should be handled as a separate payment type (e.g., “other”) so stylists receive full compensation for their services.

    2 votes

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  11. If a patient no shows or cancels same day or within the time frame of the cancellation policy, it should show no showed in their appointment history instead of cancelled so we can differentiate between the two.

    2 votes

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  12. category within a category, So like one big category and then sub categories. Example: Click injectables > Click Filler (or tox) > then shows lip filler, cheek filler, etc.

    2 votes

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  13. The ability to edit/remove multiple published shifts for scheduled staff at once. Example: holidays, an unexpected closure.

    2 votes

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  14. Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.

    2 votes

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  15. Currently, the referral program grants the assigned reward to the new and existing based on the new clients first closed appointment. However, businesses that often either require or strongly recommend a consultation FIRST, would benefit from only granting this reward to both clients when the new client actually comes in for a PAID service. Otherwise, a reward is being granted when the business never actually received revenue.

    2 votes

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  16. Add a percentage to zooming in and out of photos instead of just (+) and (-). This can be critical to getting the same look for photos in a side by side comparison.

    2 votes

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  17. Make it easier to identify if a client is a request on the schedule by creating a red boarder line on the left of the appointment.

    2 votes

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    Waitlisted  ·  0 comments  ·  Other  ·  Admin →
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  18. It would be valuable to add a note to leave a google review and link when clients receive their text receipt!

    2 votes

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  19. For the "fill slow days" and "last minute openings" we should be able to have the actual date, time, and provider name that is available listed in the communication for the potential patient to see.

    Otherwise, this just looks like a generic "book with us" communication instead of a tailored communication for that specific provider's open schedule times. This would greatly increase conversion.

    2 votes

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  20. Add columns for original payment method and created on dates

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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