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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7017 results found

  1. Make an additional Forms/Charts Section for Treatment Protocols and SOP's that staff could pull up with an appt and also separately

    Make an additional Forms/Charts Section to hold Treatment Protocols and Facility SOP's that staff could pull up for review outside of a specific appointment (protocols could also be attached to specific appointments.) This would help to keep spa documents organized and give staff one place to go to look for information related to how to best perform their job, treatment protocols, etc.

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  2. Create sale for only retail products in Professional App

    Option to create a sale within the Professional app for retail products when the client doesn't have an appointment

    4 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  3. Review of Marketing Billing & Effectiveness & Metrics

    I'm all for paying for the marketing expenses, and love the idea of the marketing suite. However, I believe the billing system is unfair. It's set at $2 for each email SENT.

    At one point, two of my daughters and my sister received services. I only levied a $30 product fee on my sister, and I didn't charge my daughters. However, I was billed for marketing emails sent to them, even though they never opened or read the emails.

    I only know this because I was curious of the marketing metrics and had to reach out to Boulevard to obtain…

    4 votes
    2 comments  ·  Admin →
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  4. Cash transactions sent to the Duo app to show appt. breakdown of services and cost

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  5. Don't allow products with an inventory quantity of 0 to be sold

    Don't allow products with a current quantity of 0 to be sold or have a pop up that warns that the quantity is at 0

    4 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  6. Ratings apart of Reporting

    The business would like appointment ratings to be apart of reporting so they can get an average and view as a whole rather then per location.

    4 votes
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  7. Want to be able to pre-pause a membership

    Want to be able to pre-pause a membership before their next payment is due. No way to currently do it. Thanks

    4 votes
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  8. Add color buttons in the Staff name to indicate what services they provide.

    Example- Kristin is a Massage Therapist, Esthetician and does Wax. In our company, Blue is for Massage, Purple is for Estie's and Yellow is for Wax. If there was either a small color dot or block displayed under the Staffs name in the Calendar- It would be much easier to Book an appointment (from a visual standpoint)!

    4 votes
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  9. Please make it an option in sales to add a clients name and information after the sale has been completed.

    Please make it an option in sales to add a clients name and information after the sale has been completed.

    4 votes
    1 comment  ·  Admin →
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  10. Birthday Campaign Email on 1st of Month

    Ability to send the Birthday Email for Automated Campaigns on the first of the month for a client's birthday.

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  11. Same Day Marketing Campaigns

    The business wants to be able to send same day marketing email campaigns.

    4 votes
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  12. TEST ONLY

    4 votes
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  13. Ability to disable Client Check in on iPad

    The business wants to be able to disable the client check in feature and only use the iPad for checking out.

    4 votes
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  14. hide inactive services

    Under "services" in management, we should be able to hide all of the inactive services

    4 votes
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  15. Three ideas to make forms more useful

    1. A method to move forms between clients. Several times per week we have a spouse fill a form out under their own name instead of the spouse filling it out under theirs (or parents and children). being able to move the form to the proper client would be wonderful!

    2. Method for storing a copy of a paper form with the forms in Boulevard. (some of our guests just don't get electronic things) Currently a pdf file can be stored in client notes, but it would be really nice to get it in the forms section.

    3. Ability to re-send forms after…

    4 votes
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  16. Hide Service Provider Name in Confirmation Email

    Ability to NOT SHOW who a client is booked with. We move clients multiple times thought the day and cannot guarantee which technician will see them. Please add an option to disable the name of the provider from confirmation emails/texts.

    4 votes
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  17. forms and charts moved from gear icon to manager access level

    I would love for my Guest Care of Service Lead be able to manage forms for appointments but seeing how they are under the gear icon, I am the only one able to create and manage them. Please put them under the mangers tab instead.

    4 votes
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  18. Salons should have the option to set the date a membership is charged on instead of out just automatically being on the date the client sign

    As a salon. Owner it would be beneficial if could set a date for membership to be billed on instead of it automatically being the date the client signs up. The point of membership is predictable cash flow

    4 votes
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  19. service modifiers on wait list

    Need the ability to see required service modifiers for waitlisted appointments to ensure the correct service times are available based off the modifier questions that are asked such as gel removal or no gel removal which mades a big difference in time.

    4 votes
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  20. I suggest Boulevard incorporates a cloud based phone system like my JustCall so I can switch over to all-in usage in Boulevard.

    I use JustCall for my cloud-based phone system right now, it's a Twilio number that allows 2-way texts and recorded phone calls for quality assurance and training purposes. Would Boulevard be able to incorporate that? I would love to switch to all-in usage of Boulevard and cut out the extra expenses of that other phone system. It costs a lot.

    4 votes
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