7199 results found
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If a client books then cancels and rebooks within a timeframe, it should be noted as a reschedule
Rather than a cancellation for reporting purposes and statistics. Also would cut down on an unnecessary email of cancellation.
Unsure if this is part of the flow for the client, but if the process is cancel and then make a new appointment, perhaps the ability for clients to self reschedule as long as the appointment is beyond the confirmation windows of 2/3 days SMS/email.
4 votes -
19 votes
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4/6/8 week button
instead of having the 4/6/8 week button from todays date, it would be nice if it went from where you are on the calendar. So if a client likes to book for every 4 weeks and go every 4 weeks from that date and not just from todays date. The calendar would jump to every 4/6/8 weeks from any date.
10 votes -
Ratings Feature - Option to choose the social site
Ability to toggle on/off what social media sites are shown on the receipt sent. Ex: Wants Yelp to show. Not Facebook.
3 votes -
Option to mass suggest a product to clients
We have a feature that we set up as a product and add at checkout for all clients to track productivity with our clients. Would be great to have it added to all client profiles
3 votes -
Report for all new clients scheduled per location
Ability to report on future booked appointments for new clients per location as well as the date the client was booked. The goal is to see each location's new client bookings made per day.
2 votes -
Customized Business Charges for individual stylists
We need to have the options for specific stylists that use their own color (no back bar color charge)
1 vote -
ability to SMS communicate among multiple business locations.
Sometimes it's incredibly hard to get in contact with other locations due to clients checking in / checking out and the phones ringing. This would provide easy communication to the teams.
1 vote -
CANCELLATION CHARGE
there needs to be a full price option to charge a no show client.
Different salons have different cancellation policies.creating a product "cancellation fee" and then having to remove tax is to much extra work in order just to make one switch from 50% charge to full price charge
11 votes -
1 vote
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Reopen closed orders
To be able to reopen a closed order in the case of an error. There is no way to fix an error except to issue a refund then to create a new appointment for the client. This throws off commission reports and clients history and purchase orders.
42 votes -
Filter client list for multi-location by specific location & date visited
Ability to filter client list by the date a client visited a single location to be able to support follow-up email campaigns that are location-specific
4 votes -
Option to have all online booking emails sent to the business
We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments
7 votes -
Partial commission transfer
When a client comes in to get a services redone/corrected by another stylist it would be nice to have the option to transfer a partial amount of the commission to the person who corrected it. I don't want to take someone's full commission for a simple fix like a toner.
11 votes -
Rescheduling Appointments with 2+ Stylist for 2 Separate Days
Sometimes clients want to reschedule their appointment with 2 stylist and are willing to break up the appointment for two different days. Currently it only allows it if it gets rescheduled for the same day and it gets a bit complicated if rescheduling thru the edit page. It would be great if selecting and dropping was an option.
2 votes -
Subscription Change Confirmations
Subscribers should be sent an automated confirmation for changes made to their subscription including pausing, rescheduling payment date, or cancelling. Otherwise, they call us looking to confirm and we have to spend time manually sending confirmation emails.
8 votes -
Offer a 'staff-internal' form that can be completed on the Reception App when Employees arrive for Covid-19 screening
We need to screen employees just like clients and ask the basic screening questions every time they enter the work place. We would like to use the same form we use for clients on the reception app. If we could use a form with a walk-in appointment that would work, or if employees could access forms from the reception app, that would work
3 votes -
Ability to change appt details after checkout
Such as appt time, duration; at current adding services right at checkout leads to larger tabulations on utilization and sometimes even dislodges match maker since added services are covering what was bookable space.
23 votes -
1 vote
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Buy products through online booking
The ability to sell products online, through available inventory in Boulevard
21 votes
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