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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7198 results found

  1. 1 vote

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  2. Would be great if some of the scaling on web-dashboard were corrected so views on tablets could work better for checkout and booking. Then there would be no reason to not bring a whole computer out to a potentially bad environment for computer and keyboard usage. Specifically there are issues when booking and checkout that move the buttons out of view and then scaling issues occur that prevent proper usage.

    3 votes

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  3. Ability to track and manage gift card/voucher redemptions and liabilities from directly within the client profile

    10 votes

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  4. UNABLE TO ADD TONER FORMULAS AFTER FORMULA IS INITIALLY ADDED. AFTER PUTTING IN FORMULA IN NOTES, YOU HAVE TO DELETE AND ADD YOUR FORMULA IN AGAIN TO INCLUDE YOUR TONER FORMULA.

    6 votes

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  5. For a lash studio, new clients need a full consultation and we don't want them to be able to book other services until after that appointment. Need to be able to have a separate booking link for return clients where they can see full services that would be hidden to new clients/anyone that hasn't been to the location before

    5 votes

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    1 comment  ·  Admin →
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  6. A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.

    10 votes

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    1 comment  ·  Admin →
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  7. Flag to hide clients from dashboard to prevent data accessibility from the dashboard while still maintaining financial transaction information (in the instance of privacy requests from clients)

    2 votes

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  8. Add filters for Term #. Use case is for reporting surrounding newly active members in a given timeframe. Ultimately, looking to report on the idea of newly sold memberships v. existing memberships.

    Ideally, ultimately expand to a Product Sales report to identify members billed for Term 1 as well as recurring billed members.

    2 votes

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  9. Clients often purchase a gift card to cover a specific service (massage) plus tax so it would be great to be able to leave a note that identifies the intention of the gift card so the front desk knows when that client is checking out.

    3 votes

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  10. AI powered text message and dashboard to monitor conversations.

    3 votes

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  11. Ability to block numbers from the message center to prevent any messages that are spam or inappropriate

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. 2 votes

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  13. An order that was placed online and a guest is trying to return in store - we're trying to accommodate their return but of course since it was a purchase made through our website, it will not show in BLVD

    2 votes

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  14. It would be nice to change notes for the "other" payment method on closed orders. Sometimes the verbiage isn't the same with all of my staff, so it makes reports harder to consolidate, it would be nice to be able to change that note to standardize things after orders are closed.

    3 votes

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  15. There should be a way to checkout a service (haircut, etc.) right from the sales tab instead of having to always create an appointment for a client

    26 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  16. Ability to choose a theme or holiday or add graphics/logos to the gift card to customize when gift giving

    7 votes

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  17. The ability to create custom templates for online gift certificates based on what time of the year. Ex. mother's day, Christmas, Thanksgiving, halloween, father's day...

    57 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  18. Any instance when a client books with a guest, that guest typically won't provide a phone or email. With such, come time for check-in (when I need them to sign a waiver), I need to make up a phone number or email for this individual and check them in myself in order to have the form ready for them to sign when they arrive.

    6 votes

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  19. The UX is confusing in terms of including a Cancel button when a membership is in a paused state. Cancellation button should be removed or additional pop-up to specify term end should be included.

    1 vote

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    0 comments  ·  Admin →
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  20. Instead of last updated, please allow business to adjust the order of locations (for multi-location businesses) in the booking widget. Currently, it is ordered by "last updated" and not in alphabetical order as listed in the dashboard.

    4 votes

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