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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. It would be helpful to be able to change the font/color/sizing of text in all fields of forms. More customizable features for the appearance of forms.

    21 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. Automatic updates. Your dashboard is updated as new reviews appear. Read customers' comments and see which review sites you're being rated on the most.

    Customizable alerts. Set up email and text message alerts for location staff so your team can respond directly to customer issues

    Get full coverage. See which sites are naturally getting good reviews and which you might want to drive clients to so you can ensure a strong number of positive ratings across all channels

    9 votes

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  3. Tableau Data Management platform that helps manage the data within your analytics environment

    1 vote

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  4. Standard reports have a header with the report name and dates included, it would be nice if the Beta report downloads included this information.

    2 votes

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  5. When clients book online they don't always add gratuity, so we still need to check them out when they are through. It should be required for them to add gratuity or they can click no gratuity but note that they will have to leave it in cash or not at all. We are trying to be hands free and it has been impossible. They should also be an option to tip assistants when they are booking. If this can't be done, we would love a checkout station for clients where they do not need assistance to checkout. I've asked about…

    8 votes

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  6. Integrate with Pay Activ for Timely Tips (automatic tip payout) as well as timeclock entries for pay on demand services.

    2 votes

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  7. 2 votes

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  8. At the end of the booking widget flow, the system shows the providers name they have been paired with. This will happen even if the feature is toggled off to not show staff names. This account has asked to have this removed.

    2 votes

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  9. Currently, If 5 clients are booking but only 3 slots are available, the system will show that no times are available.

    This account asked if we could show what is available and give alternative times for the other clients that did not have the first time opening.

    38 votes

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  10. Thinking about selling monthly packages that expire at the end of the month, not 30 days from purchase. So being able to set the expiration date when setting the package up instead of having to manually edit the expiration after selling the package

    5 votes

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  11. 5 votes

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  12. Incorporate the "View Times" scheduling optimization feature into the rescheduling workflow for the ability to see Best Times v. All Times.

    18 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  13. The ability to select all for toggling products on/off on location and business levels.

    2 votes

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  14. Be able to copy paste one column, without copying the whole report

    1 vote

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  15. Add averages to sales columns, not just totals. (averages are often used in coaching to drive growth for things like services/retail/treatments) in BETA reports

    2 votes

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  16. Each location should be able to enable Green Circle. We have 1 out of 8 locations using Green Circle and we need the flexibility to choose which locations want to implement it.

    3 votes

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  17. At the moment service providers only get notified when the client self-cancels their appointment. They should also have the ability to set their notifications preferences so they get notified when an appointment gets cancelled at the front desk as well.

    12 votes

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  18. There's been a bit of confusion on this step and customers aren't seeing that it's a button. Would like to have a more clear direction "Add Service" is more direct

    1 vote

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  19. 1 vote

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  20. Would be great if some of the scaling on web-dashboard were corrected so views on tablets could work better for checkout and booking. Then there would be no reason to not bring a whole computer out to a potentially bad environment for computer and keyboard usage. Specifically there are issues when booking and checkout that move the buttons out of view and then scaling issues occur that prevent proper usage.

    3 votes

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