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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6488 results found

  1. prospect wants to use this for halo therapy and sauna, but application applies to float pods etc

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  2. These can be options we can CUSTOM create in our Dashboard.

    Therefore if someone misspelled the word or capitalized it will not interrupt reporting.

    2 votes
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  3. Have heard from a few prospective clients that they would like their staff to be able to see the client notes section of the client card (useful if they're keeping formula notes/other important info there) but not client contact information. They wanted more options in terms of what data they could restrict specifically in the client info section

    11 votes
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  4. A request to allow services and products to have the ability to split its commission if needed.

    31 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  5. With AB5, trying to navigate giving cash directly to providers when a gift card is purchased. A client could purchase the gift card under the stylists name ie; my wife always sees Jenna for her hair so buy a gift card for Jenna

    5 votes
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  6. Staff shouldn't be able to adjust price to lower than the default price listed

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  7. Have had staff collect cash for an appointment and delete the appointment to hide the transaction

    2 votes
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  8. For online group bookings: The ability for forms to be added/sent in email confirmations, to all clients in the group booking. Currently its only sending to the main client.

    21 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  9. Could be useful for store openings, temporary closures. If for example, a business was told it may reopen on July 15th, 2020, then this date would be set as when appts can be booked rather than manually going in often and readjusting the lead time for booking appts to match current date countdown to that date.

    1 vote
    0 comments  ·  Admin →
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  10. And during checkout that the client's email address appears invalid.

    Would help salons better foster better communication, so many times clients put in emails incorrectly, or we heard them wrong, or they moved on to a new email address. Unless the salon knows that an email address is invalid for some reason, we'll continue marketing, sending receipts, sending booking confirmations for no purpose and give both the client and staff a false sense that communication is happening.

    8 votes
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  11. Used to be able to open closed orders and change if a service provider was requested or not. Would like that function back

    Example: Provider added services to an appointment and he was marked as requested for those services when he shouldn't have been. Wasn't corrected at checkout and now there's no way to go back and edit the requests which is throws reporting

    13 votes
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  12. The new order details page does not have the staff's name and time stamp for original payment applied.

    If the appointment occurred on Jan 23rd, refund was given on Feb 4th - the time stamp for the refund is reflected. Then, if second payment is applied on 3/11, the entire order's time stamp reflects the time/date the second payment was applied. We need to see when the first payment was applied and by whom for the transaction.

    3 votes
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  13. Would like the ability to classify which department the product falls within. Therefore, the category could be Hair, Face, Body, Nails and subcategory could be Shampoo/Conditioner, Color, Treatment etc.

    12 votes
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  14. There are some clients that are tax-exempt and no way of making any services/products within an order 0% tax.

    8 votes
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  15. We do a large yearly sale that includes a discount on gift cards (15% off the cost of a gift card, but with the full amount)

    23 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  16. Schedule view for all locations under business management

    -Easier for multiple locations to see every staff's schedule at all locations

    5 votes
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  17. It would be helpful to be able to receive notifications when a client purchases a gift card online themselves. Such as the bell icon or even a push notification.

    11 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  18. Jenna Perry Loves the new online GC option. However, She has asked if down the line, there can be an option to not have the pre selected amounts listed ($25, $50, ect) She would like an option to toggle that off and only have custom or the ability to add in their own pre-selected amounts.

    3 votes
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  19. During the scare of the corona virus is there a way that a client could have the option to prepay before their appointment. Not that is would be required in order to make an appointment but that clients would have the option to pay a certain amount to support their stylist in the mean time!

    5 votes
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  20. Apply gift card balance to membership subscription before charging credit card on file

    13 votes
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