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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. If there are services that offer so many add-ons, it's pushing the "which professional"question to the very bottom of the screen. So that means that unless a user is taking the time to scroll through all of our add-on options, users will not see the option to choose a Stylist.

    2 votes

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  2. Partner would like to limit client to the presets instead of allowing them to select a custom tip

    2 votes

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  3. This account is asking that we have automation on discounts when a member is purchasing retail items.

    6 votes

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    1 comment  ·  Admin →
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  4. This should show coming schedule, phone number, email address, services available and prices, bio text. Helps front desk be familiar with staff available and also ability to contact staff if need be. Having these features here would make it so every salon has one less thing to have as paper taped on the wall next to the computer.

    2 votes

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  5. Due to the pandemic most salons are operating under reduced capacity to keep the occupancy low.

    Curbside checkin via automated text message (such as one that Rosy provides) would notify the front desk and ping the stylist, avoiding overcrowding in the waiting area or building.

    4 votes

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  6. There should be an option to add a lunch break time and duration while building out a staff's daily or weekly schedule. Currently you build the schedule in Manage>Schedule then have to go to Calendar and add a time block for lunch. Too much clicking and back and forth. Leaves room for errors if schedules are posted on going and lunches/block outs set reoccurring are till a set dated or number of weeks.

    37 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  7. Services/Packages: A few clients sell services on their Shopify website. They are looking for a way to sync those services to Boulevard, so clients can use them at a later time. https://www.beautyfixmedspa.com/products/botox-injections (https://www.beautyfixmedspa.com/products/botox-injections)

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Ability to support Yelp pixel for advertising tracking purposes

    2 votes

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  9. It would be so helpful to have a column on the cancellation list that shows if they currently have another appointment so that we don't have to go searching their profiles. It would reduce the wasted time of searching through this. Thanks!

    16 votes

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  10. I would love code that would share reviews and update them as they come in on my website. I would like to choose that they are 4+ stars or above

    16 votes

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  11. Ability to exclude a specific tag within client list filters in order to identify non-member clients

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. It took me months to realize how many people were on our waitlist. The system only shows current day, unless you x out of the day. I suggest to take out that entire option and just show the entire waitlist all at once.

    7 votes

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  13. 1 vote

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    0 comments  ·  Admin →
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  14. Make A button on the new product page to activate the Product so you don't have to go to Manage then search the product to activate it

    when you have to input a whole line it takes way longer then it should have to.

    4 votes

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  15. We want to make offers like "15% off combo services" but the current offer system lets you add items to the offer inclusion but does not give you specific rule flexibility to say it must be at least a service from " this category AND that category"

    The programming behind adding more flexible logic to the offers shouldn't be difficult, it is just a matter of a few more logic gate parameters.

    We would have it be done at checkout but we had to do 100% deposits since we cannot do a specific booking deposit amount for an appt. So…

    91 votes

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  16. Have ratings from clients tied to staff profiles and visible to clients when booking.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. The waitlist does not show the add-ons that clients requested. This would be helpful for scheduling purpose.

    2 votes

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  18. A button like a trashcan to remove services from the booking widget cart

    3 votes

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  19. Even if a client has vouchers to redeem or has a gift card balance/account balance, our booking widget looks like the client's credit card is being charged because there is a "total amount" and the total is also shown on the "Review Your Booking" page after cc details are entered.

    It appears that the credit card entered was charged with the total amount versus some verbiage stating that their card will only be charged after services are rendered. Clients are contacting us confused as to whether or not their card has been charged.

    7 votes

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  20. When a client purchases a membership or package online, they are charged immediately, but there is no way of booking an appointment once the charge is complete.

    The next step would be for the client to "log out" to get back to the location page on the widget which is not intuitive for the client.

    8 votes

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