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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7138 results found

  1. On vagaro you can click on a current se3rvice and it allows you to book an appointment over it. It's way more mobile friendly as well.

    2 votes

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  2. It would be nice to have an easy way to look up the balance of a gift card.

    12 votes

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  3. It would be convenient to be able to apply the remainder of a gift card that was more than the service + tip to the client's account as credit. As it is now we have to go through a few steps to buy the account credit with the gift card.

    2 votes

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  4. When a client purchases a gift card over the phone, email or in-person, there is no way of specifying the gift card recipient. When a gift card is purchased outside of the booking widget, a recipient should be able to be determined and an email option should be available to email gift card recipient.

    37 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  5. Prior to booking, widget should prompt client to answer the following questions:

    1. Is this booking for you?
    2. If yes > normal booking flow
    3. If no > is this booking for a minor?
    14 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  6. Right now the business management tab only shows one location's pay rates for a staff that has them set at more than one location and it will only show whichever location you have toggled on in the top right hand corner which shouldn't be the case since business management is making changes at a brand level. It should show the all of the location's pay rates for that staff if they have them created at more than one location.

    1 vote

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    0 comments  ·  Admin →
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  7. Credit card deposits should happen next day not 2 days later.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. On practitioner push notifications when they receive the message that the client has arrived, is there a way to add the service type, and length as well? ex: Kyle Frederick has arrived for his 60min Ashiatsu Massage

    This would help our team be more efficient as the practitioner knows right away beforehand what their next service is, so that they don't have to check the app, or BLVD schedule online.

    2 votes

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  9. The default lead time for online bookings at our salon is 24 hours -- however, we have a couple of stylists who would like to allow same day bookings online. A way to customize lead times per stylist would be helpful!

    44 votes

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    Waitlisted  ·  11 comments  ·  Admin →
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  10. Ability to filter client list by client's primary location (rather than completed service locations.) Would also take into account all closed orders rather than just service sales (i.e. client purchased multiple gift cards through a specific location).

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. The reviews we receive through the follow-up emails are great, but they exist in a closed system (Boulevard) and aren't showing up anywhere on the internet that our potential clients can see. While you offer to post these reviews to various rating platforms (Google, Yelp, etc.) we are finding that very few clients are actually doing this. We've seen a noticeable drop in the number of reviews we get on public platforms and I feel that will be a bad thing for us in the long run.

    4 votes

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  12. It would be helpful to be able to book a room as a resource without needing a service provider tied to the appointment. A lot of businesses have services that do not require a provider.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. 4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. When a subscription is due for renewal, it will be in a past due state from midnight through the time of automated renewal at 5am. It would be helpful if the membership remained active until a billing failure prompts a Past Due state.

    This is particularly causing issues with accurately tracking subscriptions reporting data since data is distributed at 2am PST.

    1 vote

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  15. Ability to have preset appointment locations saved to track where a given appointment is set to be performed (e.g. hotels, banquet halls, other places frequently booked for service locations).

    1 vote

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  16. Client and Stylist should get an Email confirmation upon cancelation, regardless if the client cancels it, or it gets cancelled in house... Either way, an email confirmation should go out under every circumstance.

    1 vote

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  17. I would like to see the ability to limit offers to smaller segments of the audience using more filters. It would also be great to have expiration dates for offers, that way we don't have to remember to delete them when they are done.

    16 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. 1 vote

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    0 comments  ·  Admin →
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  19. Also include percentage of users who visit one page on a site and then immediately leave

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Can we remove the ad tracker link click.pstmrk.it from the intake form link? Clients using ad blockers in their internet browsers get a warning not to open the link.

    3 votes

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