6525 results found
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Forms: Button for "Send to iPad"
Would like an option to trigger a form to populate on the ipad for a client to complete. We had a client checkin and add a service which requires a form, but there's not a clean way to have them complete the form on the ipad. We have to put them back to Confirmed and checkin all over again
12 votes -
Ability to add a form to an appointment
If you open an upcoming appointment and add a form the form opens in that moment. Would like to be able to add a form at random to then just be attached to the appointment in the pending state
5 votes -
Better communication with Boulevard billing
Boulevard should be very clear to customers what is being billed when. We did not feel the true effects of the pandemic to our business months after we were shutdown and hence I reached out for support. I work with another company that offered me that assistance without me asking. They were very clear, "We will not be charging you for the months of April and May, since you did not have any appointments".
From the beginning, I feel that there has been a lack of transparency.
2 votes -
Add tag to client based on form option selection.
Make a way so that when a client selects an option such as newsletter opt-in, they are automatically tagged as such. That way you can easily filter clients with a tag who have opted into your newsletter.
1 vote -
Client Profile/Appointment + Treatment Plan Section
It would be super helpful to have a section besides the notes where the service provider can write out the treatment plan for the client for that visit. This way you can refer to it at any time in the future, the person checking out the client can easily see it and it can also be referred to if the client calls in and inquires about it.
11 votes -
Hide old disputes
Disputes pile up and it can be really overwhelming to find what's relevant vs. what's old and no longer important. Would like a way to hide old disputes from the main view, but still find to reference
1 vote -
3 votes
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Adding a client's name to a sale after it's finalized
We would like the option to be able to add an existing client's name to a completed sale after it's done. Sometimes our stylists ring out their guests as a walk-in and don't add the name. It makes it difficult if the client wants to see what they bought in the future, or return something later. Having the option to add the name after would be fantastic!
11 votes -
Fraud Detection for online gift card purchases
In the past with other processors fraudulent charges would be flagged, for example on Shopify it alerts us that it looks suspicious and to confirm details prior to processing. We've deactivated online gift card purchases to avoid any issues
6 votes -
10 votes
As of today, all clients can view their upcoming and past appointment information by selecting "All Appointments" at the top of their Appointment Details page (accessible via booking and reminder emails). It's not in an app yet, so we'll leave this as waitlisted, but clients can access the information from their browser. Learn more here.
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drop down staff service/product sales
It would be nice to have a staff performance report that allowed a drop down on their name so we can see the client information within those numbers. their name what services and what products they bought.
2 votes -
Appointment edits should show changes in service timing
We are already able to see edit updates, like when an appointment has been rescheduled or cancelled. But the edits do not tell us if or when the timing of a service has been changed within an appointment. It would be really helpful for our front desk staff to know if there was time added or time subtracted from a particular service.
7 votes -
Redemptions of vouchers contained in a sale under Products or History should denote that those were being used and from which
Example: Package has 3 of something in it, on history show 1/3 used 2/3 used 3/3 used; on product history show dates of redemptions.
3 votes -
Send clients a notification when cancelling an appt
I have to spend a lot of time answering emails from clients asking me if their appointment was cancelled successfully.
8 votes -
Ability to block off service provider time in all locations
if a service provider works at multiple locations at the same time (3 locations for example), ability for the schedule to be blocked off at location A, if the service provider is booked at location B
3 votes -
When client sends "STOP" or "UNSUBSCRIBE" to a business, this client account should come with a warning when sending out future messages
"the client you are attempting to message has previously requested to terminate future SMS correspondence, would you like to: CONTINUE, SEND AS EMAIL INSTEAD, CALL CLIENT, CANCEL".
1 vote -
Forms - date field for birthday without year
Business would like a date field for birthdays, that does not require a year included.
4 votes -
Ability to accept bitcoin at checkout
With locations in San Francisco, Palo Alto, NY, LA, etc... our guests are on the cutting edge of finance and tech and it's only a matter of time until this is more widely accepted. We'd love to be ahead of the times on this and it would be a great marketing opportunity
2 votes -
Ability to tip on products via reception app
Business sells cafe items and would like to process everything through Blvd & make it easy for clients to tip on reception app.
1 vote -
Auto-tag appointments that are NEW to specific stylist as "first time WITH YOU"
Would really help stylists recognize that they've never seen this client and pay special attention for customer service and retention sake
2 votes
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