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  1. It would be more streamlined if clients could see from the Appointment Preferences page on the widget that there is an option to purchase a membership or package (if applicable). Right now, they have to click into Individual Appointment. Making it more obvious from the get go would be helpful.

    3 votes

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  2. 2 votes

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  3. Ability to tie waitlist to business hours/published schedules

    94 votes

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    Waitlisted  ·  14 comments  ·  Admin →
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  4. In-dashboard notification when availability is open related to waitlist date/time preference

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Ability to log medical conditions notes in the client profile in a way that is still HIPAA compliant

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. 41 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. Add a column for client email into Voucher Liability report to support outreach to clients with liabilities

    2 votes

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  8. Why is there no search button on services?

    3 votes

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  9. Rather than a cancellation for reporting purposes and statistics. Also would cut down on an unnecessary email of cancellation.

    Unsure if this is part of the flow for the client, but if the process is cancel and then make a new appointment, perhaps the ability for clients to self reschedule as long as the appointment is beyond the confirmation windows of 2/3 days SMS/email.

    4 votes

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  10. 16 votes

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    1 comment  ·  Admin →
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  11. instead of having the 4/6/8 week button from todays date, it would be nice if it went from where you are on the calendar. So if a client likes to book for every 4 weeks and go every 4 weeks from that date and not just from todays date. The calendar would jump to every 4/6/8 weeks from any date.

    10 votes

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  12. Ability to toggle on/off what social media sites are shown on the receipt sent. Ex: Wants Yelp to show. Not Facebook.

    3 votes

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  13. We have a feature that we set up as a product and add at checkout for all clients to track productivity with our clients. Would be great to have it added to all client profiles

    3 votes

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  14. Ability to report on future booked appointments for new clients per location as well as the date the client was booked. The goal is to see each location's new client bookings made per day.

    2 votes

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  15. When a client indicates gratuity during online booking, it should be pre-selected at checkout and show up on the ipad so they don't have to enter it twice OR so the client doesn't skip adding gratuity at checkout bc they assume they already did so when booking online.

    10 votes

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    1 comment  ·  Admin →
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  16. We need to have the options for specific stylists that use their own color (no back bar color charge)

    1 vote

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    0 comments  ·  Admin →
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  17. Sometimes it's incredibly hard to get in contact with other locations due to clients checking in / checking out and the phones ringing. This would provide easy communication to the teams.

    1 vote

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  18. there needs to be a full price option to charge a no show client.
    Different salons have different cancellation policies.

    creating a product "cancellation fee" and then having to remove tax is to much extra work in order just to make one switch from 50% charge to full price charge

    7 votes

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  19. 2 votes

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  20. 1 vote

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    0 comments  ·  Admin →
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