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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

Ideas Hub

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6435 results found

  1. Select Time on Calendar should still adhere to booking rules

    1 vote
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  2. Notification when a service is cancelled from dashboard

    1 vote
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  3. Easier way to manage/track professional products

    1 vote
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  4. Client notes that are only visible to staff that added it in

    2 votes
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  5. Edit Purchase Order after it's been created

    We should be able to edit a purchase order after saving it and clicking Next. Sometimes we receive the wrong item or an additional item, and it seems unnecessary to have to create a new PO for just one item rather than be able to edit/add it to the existing PO. This would also help POs match invoices across the business.

    10 votes
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  6. Pricing on confirmation emails - "Starting at"

    1 vote
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  7. Notifications when all bookings are being made not just specific to a stylist

    1 vote
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  8. Should be able to see if there's a payment method on file for clients when making an appointment

    I wish there was an icon on a client's profile to indicate that there's a payment method on file when making an appointment on the mobile app

    17 votes
    2 comments  ·  Admin →
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  9. Open Drawer

    1 vote
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  10. Memberships- ability to have more than one service part of a membership

    4 votes
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  11. Allow others to clock in via other people already logged in.

    It seems like a pain that each person has to login/out to clock in/out. Messes with the flow of work. They should still have to enter their password to avoid messing with each others time clock. :)

    1 vote
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  12. Waiting for web-store integration :)

    Super helpful for online + in salon inventory.

    3 votes
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  13. Some type of warning when a client was marked as arrived but not checked out by end of day or within a timeframe...

    Either some warning to managers or a report of problematic appointments that may have slipped through the cracks.

    1 vote
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  14. Increase maximum gift card value

    1 vote
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  15. Custom Tax Types

    Need the ability to add a custom (re-nameable) tax type. We would use this to capture health cares fees that clients pay based on a % of total price. Needs to be named separately and not lumped under a general Service or Product Tax.

    5 votes
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  16. Feedback on Adjusting Scheduling Order in /Owner/Services

    Would be great if there was a turn all off scheduling order to clear the defaults to start fresh. The current setup would be problematic for businesses with dozens to thousands of services.

    In Change Online Service Menu, perhaps changing the order of entire categories of services should be duplicated into the scheduling order portion. A branched structure of services seems more beneficial where as large portions would go one and after each other, and then granular controls of the sub branches ordering if need be.

    Additionally the "flexible mode" shouldn't be a before or after, it is more logical…

    1 vote
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  17. Waitlist history

    Would love to look back on waitlist appointments that were not added to the calendar in order to understand what we are turning away

    11 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  18. Waitlist Notes

    You can not edit notes on the waitlist if the date a client requested is in the past. Sometimes our staff misses these requests or a client will request to come in a day we are closed. Our salon likes to write notes such as, "Left Voicemail 12/01" but if a client requests to come in on Sunday (when we are closed) & you do not notice until Monday you cannot add a note that you "left a voicemail" since the requested appointment time is now in the past. This use to not be an issue. I would LOVE if…

    8 votes
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  19. Maintain draft in Contact Center

    I would like the texts to stay so I could click on another tab and my message that I'm working on won't be gone.

    4 votes
    1 comment  ·  Admin →
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  20. Staff icon order should match the calendar view order of service providers

    1 vote
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