5875 results found
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edit intake forms & charts
would like to edit intake forms- med spa
19 votes -
When booking an appointment, temporarily place a "Currently Booking" hold
Until the other sessions for that time slot to avoid accidental concurrent booking for the same time slot.
In busy settings where there are multiple operators booking appointments, this would cut down on having to call clients and apologize that the appointment was unfortunately booked by another user despite 30 seconds ago letting them know the appointment was already made.
27 votes -
Follow up Alerts
An an alert that would remind a staff member to call or followup with a client a week or so later to check in.
6 votes -
Open Search when rescheduling a ticket
Please provide a business level setting to require the reschedule button to bring up the appointment search. By using the calendar you are bypassing many of the safety features of Boulevard (resources, service limitations, etc...) it forces the front desk to know all of those limitations rather than having the software do it for them.
1 vote -
Discounted Gift Card Report
Includes:
- Discount Amount or Percentage
- Gift Card Purchase Amount
- Discount of the Gift Card Purchase
- Transaction made
For example: $25 gift card purchase amount, with a 20% off discount. Used the gift card to purchase a tumbler (retail price is $22.99), including $1.93 in tax which comes out to $24.92. They made a profit of $18.07.
7 votes -
Appointment Status Report with Client Names
Apppintment status report for canceles, rescheudles, confirmed, unconfirmed that has the client name
3 votes -
A link to sell Products / Services not available publicly (online)
A service and/or product would have a "link to product/service" available for circulation to a client. It would particularly be helpful for anything that isn't offered publicly on our site or as a quicker way to get client to checkout for one item.
(Similar to a feature available in mindbody)
1 vote -
Offers - Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created
Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created, clients should be able to apply a discount at the checkout window.
2 votes -
Add Discount or Offer Should be Available within Edit Appointment
Currently we can only add offers at checkout and during self-booking
10 votes -
Multi-location personal calendar sync
Ability to specify one or more specific locations to sync to a personal calendar such as gcal or ical
4 votes -
Ability to print client's gift card balance
Ability to print a client's remaining balance of their gift card to give to them upon checkout when redeeming a GC.
11 votes -
Filters for Calendar view such as "show new clients" "show unconfirmed appts" "show unrequested appts"...
..."show appointments booked more than [custom] hours ago" "show appts with no phone number" "show appts with no email" "show appts that have not prepaid" "show appts that have future booking" "show appts that were booked by [staff member]"
Super useful for managers to be aware of things and not manually sift through visual data.
More advanced filters that would require limited about of machine learning would be:
"show appts with no show likeliness w/ [reason]" [reason]:no showed before; usually confirms
"show appts that should be booked at a different time in order to optimize revenue generation w/ [reason]" [reason]:…8 votes -
Prevent gift cards + memberships from being shared between locations (multi-location)
Packages/gift cards are non transferable between locations at SpaDerma. Would need a way to keep the patient data separate for every location (while still having access to booking/calendar at all locations),
6 votes -
Customize Service Provider Priority in Online Booking
"Customizing and optimizing first available - we would like new clients or those who don't have a preference in stylists to be placed with our [newer] stylists with the least filled book."
56 votes -
Record of ALL Appointments, kept, missed, &/or moved/rescheduled
It would be great to have a record of all appointments even if they are rescheduled on our or their end. This could be done by keeping a record of alerts, reminders, and other messages sent to the client in the "messages" section of the clients record.
38 votes -
Online booking links per location
Ability to direct clients to individual location links
6 votes -
Custom Online Booking Links per Service
On our own website's menu, we give full on descriptions with images of the service with "book now" buttons. We would like to have custom online booking links per service so that if someone is looking at a particular service on our own website, they can click "book now" and it takes them to Boulevard's online booking screen with the service pre-selected where they can choose their stylist and continue through the online booking process.
17 votes -
Add more info on the order popup from the frontdesk/calendar
If more information was presented on the popup for appts (and maybe only completed ones) then you wouldnt even have to go to the order to review for certain things.
I would add a line item price next to each name (so one new column) and then show the gratuity on completed orders. Then you could quicky review a whole days orders without actually having to leave the calendar or frnot desk view.
Another option would be having the "view order" go to a slide out, always on top screen like the new appointments/checkout. And i would reiterate my suggestion…
3 votes -
Allow Ctrl+Clicks of view orders and other dashboard buttons to open in a new tab.
When reviewing orders from the front desk or calendar, if you hit view order it goes to the order, then the only thing you can do is go "back to orders" which is just the master list and not where you came from.
I have to then select the date and screen again. If ctrl+clicks were working on those buttons I could at least keep my place when navigating. (and for instance, ctrl+clicks work on the Front Desk, Calendar, Messages, etc top menu items)
3 votes -
Better price tracking on receipts and more info on orders - addon prices arent shown
I just noticed that on the receipts it doesnt show the addons nor the addon prices.
This makes it hard both for the client to keep track of what they paid for as well as for internal auditing on receipts. If a price is overridden of an addon. for instance a nail design addon changes price, it does not show the addon price, doesnt show anywhere for tracking that the price was changed.
A client could look back at a service receipt and see a service which is higher priced than the menu and think they got overcharged.
Also we…
5 votes
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