5878 results found
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Export client ratings.
It would be helpful to be able to download/export ratings the clients have left for the business.
7 votes -
Send confirmation email for appointments scheduled after the scheduled confirmations go out
It would be nice to send appointment confirmations out for appointments that are scheduled after the normal confirmations go out. So, a Wednesday appointment that is scheduled after 3:00 on Monday would still get a "confirm your appointment" email. Yes, they should still come because they just scheduled it, but sometimes they miss that and it doesn't get confirmed.
3 votes -
Facebook Pixel Report
Create a beta report that will show facebook sales vs normal sales.
2 votes -
Summary on who moved appointments
We should be able to see who recently moved appointment through out the day would be great idea
10 votes -
Reporting/History for Admin
Having a way to see who booked/cancelled an appointment for accountability.
Additionally, have an admin report to see login history (time, date, IP)
15 votes -
Custom text addition to waitlist emails
Just like you can add custom additions to confirmations and receipts it would be a nice to have a text box to add to waitlist emails so that we can add a note that says if they are not contacted, that nothing was available and they should book again for a different day or try the waitlist again on a different day.
A few people called annoyed they were never contacted. (Though it already says they'll get a call when an appointment is available, it just doesn't say what will happen if it isn't)
4 votes -
MULTIPLE PHONE NUMBERS
The option to add more phone numbers to a client profile.
13 votes -
SET PRICE TAG
When a client has a set price that will always be the same for a service and staff, a symbol next to their name and that service will appear.
3 votes -
3 votes
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Canceling reoccurring/standing appointments
When canceling or moving a reoccurring/standing appointment, to have the option to cancel all of them or even move all of them or just this one.
Right now, if a client has a standing appointment every Friday at 2:00 and you want to change it to a different day or time, you have to physically go into every single appointment and move them individually.
4 votes -
report of requested appointments for stylists
to inform stylist and salon of clients being fed into the chair as opposed to stylist putting their own clients in the chair.
1 vote -
Adjust client on appointment
Instead of canceling and scheduling, we would like to change the client for an existing appointment.
12 votes -
Service Provider Tag Summary Report
Look up an employee and see which are their most frequent tag usage.
2 votes -
Option to automatically refund deposits when cancelling appointments outside 24 hours
And/or automatically apply account credit to cover new deposits.
We are planning to make all services have 50% deposits but I already forsee a landslide of requests for refunds and also people saying we "stole" money because we didnt know they cancelled to refund them the money.
One elegant solution internally would be a refund button (the blue refund icon used currently) next to appointments with deposits in the recently cancelled appointments screen) So we can check that once a day and refund where necessary.
also, if someone cancels and intends to reschedule they would have to double pay their…
8 votes -
Automatic Blocked Time between appointments instead of transition time. (Solves covid cleaning)
Another person requested and I agree with the idea to make a transition time at the end of an entire appointment, but perhaps a more efficient and flexible way to manage this would be having a toggle that by default adds blocked out time after an appointment with the Title "Covid cleaning" or whatever you want it to be in the options.
It would be taken into account when making booking availability searches and also, once you book the appointment, you can manually delete or edit the blocked out time where applicable. This would keep appointments from being booked too…
4 votes -
Offers that apply to combinations of service categories (Category1+Category2 = offer applicable)
We want to run a special where you get a Dollar amount off your bill or a percent when booking a combination of two service categories. (Nails+Feet for our salon) It would be nice to be able to create a rule that applies when they book one or more of a selection of categories together.
Also it would be nice to have the option to do a discount from the TOTAL appointment, not off the services specifically. So if they booked anything in category 1 and anything in category 2 they would get a blanket $10 off for instance. We…
4 votes -
Void order where a voucher is redeemed
Ability to void an order where a voucher is redeemed and therefore no payment is applied. Use case would be in the instance of a mistaken closed transaction or accidentally applied voucher where another payment method is preferred.
5 votes -
2 votes
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Option to download/email Beta Reports as PDF
When I send to my team a PDF is easier to print. We also don't use any programs with excel or csv capabilities.
9 votes -
Allow clients to pick time for each service in the appointment
For a spa, clients should have the option to book appointments in any order - example: manicure before or after a facial or massage, etc.
2 votes
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