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  1. Some reports have too much data or allow staff to peer into each other's productivity too much, causing strain on relationships or creating situations businesses would rather avoid.

    For example, we already can limit commission reports from privilege classes; being able to limit other things such as time clock would be great so staff can stop comparing themselves to each other with the RAW data rather than curated data that management chooses as pertinent KPIs.

    4 votes
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  2. we just had a client cancel her appt via blvd day-of. we got an email that she cancelled yet her appt was still on our schedule

    1 vote
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  3. 12 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  4. 3 votes
    1 comment  ·  Admin →
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  5. Having the option to add a register closure report if one day was missed. Like if I missed the one on Tuesday and it gets closed on Wednesday. It would be nice to go back and add one for Tuesday. That way each day's totals are accounted for.

    2 votes
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  6. Cost of POs are currently based on order quantity regardless of quantity received. The calculation should update based on goods received so that POs match up with invoices. (And this is another reason why POs should be more editable for adding products after being created, as well- so they match the invoice!)

    5 votes
    1 comment  ·  Admin →
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  7. The owners of our business as well as our studio director would like to receive email notifications when clients book an appointment or purchase a gift card or membership. This will allow us to provide them the level of client service/interaction we would like to, as well as provide an easy indicator of business levels.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  8. Clients are able to confirm their appointments through text, they should be able to cancel via text as well.

    135 votes
    Waitlisted  ·  14 comments  ·  Admin →
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  9. Please require valid email addresses in accounts. For example if someone uses an incorrect ending @gmail in stead of @gmail.com that should be flagged by boulevard prior to completion. This is causing issues with our data syncs.

    6 votes
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  10. 2 votes
    1 comment  ·  Admin →
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  11. 2 votes
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  12. Add a tag when a client has completed their intake form and another for the COVID form. Also, once the appointment is booked add ability to hoover over icon and read description, and ability to read notes instead of opening and editing the appointment.

    2 votes
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  13. 1/1/20 08:30-1/5/20 14:45. This would help analysis of any shift based or worker based issues.

    Examples:

    To determine if a staff member is checking clients out with less cost-saving checkout methods.
    To determine which part of the day an error may have occurred.

    To locate particular timing of issues.

    1 vote
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  14. It would be very helpful to see the client's total spend in their profile overview.

    10 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  15. Upon checkout it would be great if the tip screen was shown first, then the signature screen. Clients are so confused why they must sign before sliding their credit card, that they completely disregard the tip section.

    1 vote
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  16. Clients are not able to book multiple appointments for other members of their party. When one client books for more than one person, we could send only one message with the whole booking that includes all the appointments instead of sending individual messages per client.

    4 votes
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  17. When a client no-shows and gets charged, the appointment should gray out on the book, not fall off completely. Also, there needs to be something that says no show.

    4 votes
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  18. 8 votes
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  19. with mothers day and fathers day right around the corner we would love for our clients to have the option when purchasing a egift card online to be able to select those types of designs at checkout instead of a "Just because"

    2 votes
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  20. Streamline the cancellation process and make it so the cancellation fee can be applied as an account credit without opening a new sale.

    9 votes
    1 comment  ·  Admin →
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