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  1. It would be beneficial to remove any service fees that result from cancellations from service commission reports for staff.

    1 vote

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    0 comments  ·  Admin →
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  2. -Client has stated that they would need a backend integration with their accounting software to pursue next steps

    1 vote

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    0 comments  ·  Admin →
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  3. System suggest-these 2 services; for these 2 services

    Said Rosy (and another system) had a feature that suggested other services/add-ons when appointments are booked

    2 votes

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  4. Discounts specific to certain services and/or products * Allow limited use of discounts

    5 votes

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  5. Klayvio- Needs two events sent from Boulevard to Klaviyo: (1) Appointment Booked, and (2) Appointment Completed

    3 votes

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  6. Pull client data, including Forms data, into a separate database/BI tool/profile- Relies on the aforementioned "Custom Fields" and "Intake Form-to-Custom Fields Mapping" project, as well as "Form Data in SSAS".

    5 votes

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  7. If new client is booking online for the first time, prompt them for referral source for reporting purposes.

    28 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. It would be extremely helpful to be able to sort the wait list by the requested service provider.

    6 votes

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  9. It would be helpful for all staff to see customized pricing for the service when scheduling services from the dashboard. When selecting a service and then service provider, pricing should be on the appointment card directly to help in providing transparency to customers.

    4 votes

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  10. When on the Boulevard Professional app, it would be helpful to be able to tap/interact directly on availabilities the calendar to schedule appointments, rather than select the plus sign to add a new appointment.

    15 votes

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  11. Would love the ability to add pop up booking notes from phones. This way stylists can address issues directly and prevent problems from recurring.

    3 votes

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  12. When a client specifies an appointment time, service, and service provider and are added to the waitlist, it would be helpful to have a notification of this availability to be able to immediately schedule via the waitlist.

    338 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  13. I would love an option when sending out weekly reports to service providers, to filter out orders with multiple providers. I.E., when I currently send out reports for service provider Megan, it also includes totals from orders where the client had services from Megan and other stylists.

    4 votes

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  14. Would love to be able to see Staff Pre-Booking Percentages on the reports. Clients booking in salon for future appointments with same stylist.

    9 votes

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  15. Spoke with an enterprise account that has their stylists negotiate different business charges for each service. They would need that customizable on the stylist level as well as the service level.

    2 votes

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  16. Allow rescheduling of merged services together between rooms/staff member. Right now, merged services can only be rescheduled as one between the same room/staff member.

    3 votes

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  17. Clients need confirmation of their appointment details, particularly if booked within the 48 hour timeframe when they do not receive a reminder. Right now, Professional app does not send the booking details email if the appointment is booked through the Professional app.

    24 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. Ability to have fields for birthdays, referrals that are customizable

    2 votes

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  19. Include an automatically applied tag for when a client has a client accommodation.

    4 votes

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  20. Similar to how appointment cards show the details of who booked the appointment, add a modified by detail to show any instances of rescheduling.

    5 votes

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