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6244 results found

  1. When you sort a column and then export the file, it doesn't save and populate the way it was "organized".

    2 votes
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  2. Can we decide when we want the client to get text or email confirmations? Sometimes we don't want a new client to get the confirmation before because sometimes we fudge the books a little for a comp service we do at the bowl before the service.

    20 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  3. They want their staff to still be able to adjust service pricing at checkout, just not products. It would be helpful to have separate options for these.

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  4. It would be nice to create lists based on appointments made versus only purchased appointments. This would make it easy to send new clients a digital welcome packet or if a guest was coming in for a color correction, we could send them a digital "what to expect" packet before their service.

    2 votes
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  5. It would be helpful to be able to filter client's history. If you currently cancel a ton of recurring appointments, you won't be able to see actual history in the client profile, only the cancelled appointments. I need to be able either expand history, or filter by status.

    9 votes
    1 comment  ·  Admin →
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  6. For a more streamlined aesthetic option

    4 votes
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  7. a lot of clients alternate between services... a larger service, then a maintenance service. It would be nice if their service provider could input their recommended service for the next visit.

    4 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  8. When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.

    6 votes
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  9. It would be nice to have the ability to "save" a ticket for checkout at a later time. Occasionally there are weird workarounds that need to be addressed in a ticket - something like a non-present client paying for another client. Not all of our staff are pros at Boulevard yet, and we don't always have a front desk person, so being able to set up a ticket with the necessary adjustments and then saving it to check out later would be a big help.

    6 votes
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  10. This business needs all product commission to be split. Use case: Each staff buys their own products. If Staff A bought the product and Staff B sold the product, they are looking for the system to show reporting that Staff A received 80% of the product and Staff B the remaining 20% of the product price.

    8 votes
    1 comment  ·  Admin →
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  11. 5 votes
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  12. If you buy a gift card for a client through the Sales screen it will send them a receipt but not the gift card number.

    8 votes
    1 comment  ·  Admin →
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  13. If there are services that offer so many add-ons, it's pushing the "which professional"question to the very bottom of the screen. So that means that unless a user is taking the time to scroll through all of our add-on options, users will not see the option to choose a Stylist.

    2 votes
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  14. Partner would like to limit client to the presets instead of allowing them to select a custom tip

    2 votes
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  15. This account is asking that we have automation on discounts when a member is purchasing retail items.

    6 votes
    1 comment  ·  Admin →
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  16. This should show coming schedule, phone number, email address, services available and prices, bio text. Helps front desk be familiar with staff available and also ability to contact staff if need be. Having these features here would make it so every salon has one less thing to have as paper taped on the wall next to the computer.

    2 votes
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  17. Due to the pandemic most salons are operating under reduced capacity to keep the occupancy low.

    Curbside checkin via automated text message (such as one that Rosy provides) would notify the front desk and ping the stylist, avoiding overcrowding in the waiting area or building.

    4 votes
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  18. There should be an option to add a lunch break time and duration while building out a staff's daily or weekly schedule. Currently you build the schedule in Manage>Schedule then have to go to Calendar and add a time block for lunch. Too much clicking and back and forth. Leaves room for errors if schedules are posted on going and lunches/block outs set reoccurring are till a set dated or number of weeks.

    30 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  19. Services/Packages: A few clients sell services on their Shopify website. They are looking for a way to sync those services to Boulevard, so clients can use them at a later time. https://www.beautyfixmedspa.com/products/botox-injections (https://www.beautyfixmedspa.com/products/botox-injections)

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. Ability to support Yelp pixel for advertising tracking purposes

    2 votes
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