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  1. It would be great if promotions could be specified only assignable, viewable, and usable by location. For multi site chains some promotions only make certain in certain locations.

    4 votes

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  2. When on the Select Service Time page of the overlay there should be a visual reminder that the client is only seeing availability of the Chosen provider and maybe a reminder that they can change providers to see more availability

    2 votes

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  3. For new clients or clients that trust the quality of a business, they don't necessarily need a single service provider. By forcing them to select a certain staff member, we're potentially limiting their options to come in at what might be a convenient time for them. I suggest an option at the top of the staff selection bar that is "any" "pick stylist based on time selection". I do believe this will increase revenue and also lessen the barrier for a new client to come into the shop based on their own booking without worrying about who to choose.

    9 votes

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  4. For some reason when you block time, that time is still counted in their hours available for productivity, but since they're not performing a service it counts against their Utilization % which shouldn't be the case. If they're blocked for a meeting they're still productive, just not with a client

    5 votes

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  5. Add individual product profit margins to a report for quick/easy visibility without the item having to had been purchased

    5 votes

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  6. The client profile retains/keeps the suggested product in the client profile even after the client has bought it. Would prefer for it to be removed once the client purchases it so they are not suggested the same product if they come in before their next appointment.

    3 votes

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    1 comment  ·  Admin →
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  7. Adding a detailed list/report/ability to see products that were sold that weren't assigned to a staff member

    5 votes

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    1 comment  ·  Admin →
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  8. We receive all the information via email for cancellations but when we receive a text, the date of the actual appointment being cancelled is missing. So then they have to log in and figure out who cancelled. Can you please add the date so our stylists can fill their day?

    3 votes

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  9. Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.

    Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…

    27 votes

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    In Progress  ·  5 comments  ·  Admin →
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  10. Would like to be able to change the banner to a different color or image.

    Customize the copy on the e-mail and add or remove the Book Next Appointment button - specifically would be helpful for salons that don't offer online booking

    9 votes

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  11. Our staff member has double booked on their schedule accidentally and we are wondering if there is a way to receive a pop-up alert notifying our staff that they already have an existing booking on their calendar for the requested time.

    Would help to prevent anyone from double booking on their own calendar!

    101 votes

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    Waitlisted  ·  26 comments  ·  Admin →
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  12. being able to split memberships among franchises

    1 vote

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    0 comments  ·  Admin →
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  13. Allow for employees to clock in for paid breaks via the time clock for reporting and tracking purposes.

    2 votes

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  14. It would be helpful if the group check out could be utilized for product purchases so one person could pay for multiple people's tickets without having to have an appointment.

    2 votes

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  15. In order to avoid creating a client profile for the same new client repeatedly, we would like a notification or alert saying "client info saved!" after clicking on save.

    4 votes

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  16. Wants to be able to control how services are laid out on booking over lay WITH categories

    2 votes

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  17. Like a costco card. Membership for a year is X dollars and X number or services or each service is X amount discounted. For instance = $150 yearly membership - get 20$ off massages, 10% off products, etc etc etc

    8 votes

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  18. Have the user name at the top right to see who is logged in.

    7 votes

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  19. Clients want to be able to set prebooking to dates that accommodate their business. ex: 1W, 2W, and 3W.

    4 votes

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  20. Change it where "No" is default and Bolded but say "Only delete this time block" and "Yes" to unbolded "Delete entire recurring series"

    1 vote

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    0 comments  ·  Admin →
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