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  1. 2 votes

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  2. To make it easier for clients we should have a separate webpage or widget for clients to purchase series and memberships online. We have many clients who call us confused on how to purchase one of these plans and have to be guided into the individual appointments tab in the booking appointments widget.

    3 votes

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  3. OPERA Cloud integrates with Oracle's industry-leading point-of-sale for hotel transactions.

    8 votes

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  4. This report included all of the below and was also available in Booker.

    Sales:

    Services

    Products

    Gift Cards

    Memberships

    Cancellation Fees

    Promotions

    Adjustments to sales (not promotional)

    Tax Refunds

    Payments:

    Gift Cards (prepaid on old report)

    Refunds

    Refund by Gift Card

    Other:

    Sales Tax

    Sales Tax Refunds

    Tips

    Credit Card Processing Fees (Blvd holds fees on each transaction, we used to be billed separately once a month. I now need to know this on a daily basis)

    A format that includes Gross Sales, Net Sales, etc. as close to the old format as possible would be great. I'll need by…

    6 votes

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  5. Like one for their services and progress and one more specific to their account and orders?

    1 vote

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    0 comments  ·  Admin →
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  6. When creating a staff member, Location Managers should not have the ability to assign a staff member to Admin privilege group

    2 votes

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  7. It would be helpful as a manager to have more ways to find specific orders. There's so many transactions that are done throughout the day that it is hard to look at every order one by one. For example, it would be helpful to search orders by client's who purchased product X or show me orders that were tagged or booked under redo.

    2 votes

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  8. Would like the option to report on flat rate commissions instead of %

    62 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  9. Per client: "Back" button that allows us to go back to what we were doing when booking on the app instead of having to discard all changes.

    6 votes

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    1 comment  ·  Admin →
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  10. Instead of holding down the time and entering their info from there - making it easier for service providers to book faster."

    Per client: "Book Appointment" button to make booking faster instead of holding down the time and entering their info from there - making it easier for service providers to book faster.

    1 vote

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    0 comments  ·  Admin →
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  11. a service provider would get paid a flat fee per treatment and that fee can be different for each treatment. It would not be a commission (% of service). This was brought up with a consulting firm that works with Spas only

    12 votes

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  12. "Client comes to the salon to get service done and the salon takes that portion off client's lawyer fees."

    1 vote

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    0 comments  ·  Admin →
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  13. Ability to enable a privilege group setting to support gathering required details for a booking via the front desk, such as when management would like to require reception to gather credit card details.

    2 votes

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  14. It's a reconciliation nightmare otherwise. Deposits aren't matching up when fees are taken out daily.

    4 votes

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  15. It would be great to have fields in staff profiles to enter their birthdays, emergency contacts, address, start date/termination date, and social security number. this way I do not have to have their physical employee file with me or go to the physical file cabinet for this information.

    I do not really need emergency contact information for guests, but I definitely for staff. Thank you.

    16 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. When product is returned it should be removed from client purchase history or at least indicated that the item was returned so staff doesn't promote a product that the client didn't like

    13 votes

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  17. On our old system, one of the owners was able to opt-in to receive an email with transaction amount/details each time a transaction was processed

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. I think it would be nice if the arrival notification also included service details along with the name and time.

    6 votes

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  20. Would like to see new fields added to the reports. For evaluations we take into account % Retail, % of Color appointments, etc.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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