6230 results found
-
2 votes
-
An alert when changing schedules of service providers of appointments that are already on the books and will need to be changed
Current process is to look through each staff members schedules for the infinite future about these appointments, and then do the same again for each staff with a schedule change. If there was a report that listed these that would be time saving. Also I prefer the alert for this since managers and staff that manage schedules will not be thinking about this normally and any extra help with this would be appreciated
1 vote -
Bypass double transactions
If a mother/daughter come and are both members, every month the bank thinks its fraud for the transactions because its multiple charges. We charge all memberships on the same day each month and they have different memberships so they can't share one.
1 vote -
Only allow valid credit cards
A lot of clients put dummy credit cards on file. Only allow CC that are able to be processed for the full amount.
9 votes -
2 votes
-
Staff messaging
The ability to create a message that each staff member must read before they clock in for the day. For instance: "Our new promotion is starting today." or "Reminder, we are closing early on Tuesday."
This will ensure the staff member reads the message and is informed or reminded of a policy, store change, etc.
8 votes -
Be able to group appointments after they are booked but before appointment date.
Use case: making appointment 3 days from now that involves four clients, 1 will pay for all. To smooth things over, right now it is notes notes notes on every appointment, maybe tags or client alerts too to make receptionist remember to do this, but they might miss all of that, especially because it's a rowdy group coming in. And worst the one who is paying might be the last to be done and the others might pay individually on accident not knowing it is a gift.
All this normal level of fail would be solved if the more efficient…
7 votes -
Some way of clearing all future scheduled hours from a point on.
Useful for cleaning up someone's schedule. Especially with new multi week cycle schedules, it might make sense to erase and start anew for cleanliness which is next to godliness :P
3 votes -
Automated account credit
Customer's corporate clients get a dollar amount added to their account every month. They need an automated way of applying $500 account credit every quarter.
7 votes -
Bring back the Platform Updates on the support center
I miss having the platform updates on the support center page. It is a convenient way to see everything that has changed in the past month as well as linking directly to the specific articles about them.
7 votes -
Have an alert system when someone puts themselves on the wait list. pulled up out side and are here
would be nice for boulevard to have an alerting system to our team that when a client adds themselves to the wait list and are waiting outside for a service the ring tone goes off until a staff member acknoledges it.
3 votes -
Alert for issues with forms
It would be helpful if we could "flag" an item in our Forms if someone has an issue, let's say on the waiver, and it will notify us we need to review
10 votes -
Communication between staff.
A great tool would be a internal communication platform. Where staff can leave notes from the day or shift reports
21 votes -
Report- Unavailability and time off requests
Report- Unavailability and time off requests
5 votes -
Show gratuity in professional app checkout
Moblie checkout to display gratuity.
4 votes -
Clients can see more variation in appointment slots
There should be more variation when appointments are shown- not just one/hr. Perhaps clients can request a time and see all appointments available within that hour or so
1 vote -
Search in Contact Center Messages
It would be helpful to be able to search for certain messages within the Contact Center.
19 votes -
Ability to see who manually removed balance from the package, a timestamp will help.
As our clients always prefer to buy packages, mostly, we need to manually apply it to an appointment that has been done. It would be nice to have a transaction history or timestamp who did the actions and also maybe an option to effortlessly apply it to an appointment and not having to manually remove it from the balance. Thanks
3 votes -
Restrict service providers from adding timeblocks to their own schedule
Have a separate privilege group to allow access to timeblocks
11 votes -
Ability to group separate appointments prior to checkout
This would allow the partner to keep track of groups who did not book online prior to checkout. Ex: parents with their children.
2 votes
- Don't see your idea?