Skip to content

General

General

Categories

6205 results found

  1. Clients always think that they have pre-paid for the appointment because they recall entering their credit card. They just start walking out the door after the appointment. We have to stop and tell them that they need to sign and approve the charged before we actually can charge the credit card.

    65 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  2. adding a feature on "Adjust Quantities" that allows you to move product from one location to the other, and have it update the inventory at the other location.

    Manage > Products > Adjust Quantities > Transfer to "enter location here"

    we have two locations, and my location is called "Northeast" if i want to do a transfer to our other location which is called "Uptown" this how it would look if the feature was added:

    Manage > Products > Adjust Quantities > "Transfer to Uptown"

    and this way the item that i had transferred to "Uptown" would be taken out…

    6 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  3. We have a lot of older clients that aren't going to notice that arrow and are going to get stuck in the booking process

    3 votes
    How important is this to you?
  4. It would be great to add the inventory of back bar needed for hair treatments to keep tabs of inventory.

    5 votes
    How important is this to you?
  5. 1 vote
    0 comments  ·  Admin →
    How important is this to you?
  6. We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.

    Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)

    7 votes
    How important is this to you?
  7. We are open Tuesday - Saturday. Clients get confused why there are several pages with waitlist. If a Staff member works only Wed and Thurs and the client does not know this than we have clients booking on a waitlist for staff and days that are not even available and or we are not even open.

    5 votes
    How important is this to you?
  8. So the client can see individual charges with each stylist and products on the Ipad when Checking out.

    4 votes
    How important is this to you?
  9. Remove client information from "new booking" email stylist receive

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  10. When you sort a column and then export the file, it doesn't save and populate the way it was "organized".

    2 votes
    How important is this to you?
  11. Can we decide when we want the client to get text or email confirmations? Sometimes we don't want a new client to get the confirmation before because sometimes we fudge the books a little for a comp service we do at the bowl before the service.

    20 votes
    Waitlisted  ·  4 comments  ·  Admin →
    How important is this to you?
  12. They want their staff to still be able to adjust service pricing at checkout, just not products. It would be helpful to have separate options for these.

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  13. It would be nice to create lists based on appointments made versus only purchased appointments. This would make it easy to send new clients a digital welcome packet or if a guest was coming in for a color correction, we could send them a digital "what to expect" packet before their service.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
    How important is this to you?
  14. It would be helpful to be able to filter client's history. If you currently cancel a ton of recurring appointments, you won't be able to see actual history in the client profile, only the cancelled appointments. I need to be able either expand history, or filter by status.

    9 votes
    1 comment  ·  Admin →
    How important is this to you?
  15. For a more streamlined aesthetic option

    4 votes
    How important is this to you?
  16. a lot of clients alternate between services... a larger service, then a maintenance service. It would be nice if their service provider could input their recommended service for the next visit.

    4 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  17. When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.

    6 votes
    How important is this to you?
  18. It would be nice to have the ability to "save" a ticket for checkout at a later time. Occasionally there are weird workarounds that need to be addressed in a ticket - something like a non-present client paying for another client. Not all of our staff are pros at Boulevard yet, and we don't always have a front desk person, so being able to set up a ticket with the necessary adjustments and then saving it to check out later would be a big help.

    6 votes
    How important is this to you?
  19. This business needs all product commission to be split. Use case: Each staff buys their own products. If Staff A bought the product and Staff B sold the product, they are looking for the system to show reporting that Staff A received 80% of the product and Staff B the remaining 20% of the product price.

    8 votes
    1 comment  ·  Admin →
    How important is this to you?
  20. 5 votes
    How important is this to you?
  • Don't see your idea?