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6230 results found

  1. Option to print only the customer copy of receipts

    Presently receipts print customer and merchant copies automatically

    5 votes
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  2. More filters on Contact Center

    Would love to have more folders for the text messages, such as pending, for things they don't want to close yet. They want alerts to be automatically erased once read.

    1 vote
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  3. Option to not prompt clients to leave reviews with cancellation emails

    Remove the option to request ratings with cancellation emails

    12 votes
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  4. More restriction around New Client rule within Offers

    4 votes
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  5. Add multiple tip options for when there is split gratitude

    Give the optoin on the ipad to split or add tip for a different service provider

    12 votes
    4 comments  ·  Admin →
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  6. Alert online bookers that the credit card entered will not be charged at that moment, but just held on file

    Clients always think that they have pre-paid for the appointment because they recall entering their credit card. They just start walking out the door after the appointment. We have to stop and tell them that they need to sign and approve the charged before we actually can charge the credit card.

    65 votes
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  7. Transfer product from location to location

    adding a feature on "Adjust Quantities" that allows you to move product from one location to the other, and have it update the inventory at the other location.

    Manage > Products > Adjust Quantities > Transfer to "enter location here"

    we have two locations, and my location is called "Northeast" if i want to do a transfer to our other location which is called "Uptown" this how it would look if the feature was added:

    Manage > Products > Adjust Quantities > "Transfer to Uptown"

    and this way the item that i had transferred to "Uptown" would be taken out…

    6 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  8. Back arrow is small and easily lost in the widget

    We have a lot of older clients that aren't going to notice that arrow and are going to get stuck in the booking process

    3 votes
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  9. Have the ability to add inventory on to a service

    It would be great to add the inventory of back bar needed for hair treatments to keep tabs of inventory.

    5 votes
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  10. Export Available Services Offered

    1 vote
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  11. Turn off Confirmation system when a different text is sent

    We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.

    Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)

    7 votes
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  12. It would be great to be able to pick the days and staff for bookings online.

    We are open Tuesday - Saturday. Clients get confused why there are several pages with waitlist. If a Staff member works only Wed and Thurs and the client does not know this than we have clients booking on a waitlist for staff and days that are not even available and or we are not even open.

    5 votes
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  13. Breakdown of Services with each Service Provider on the IPad when checking out

    So the client can see individual charges with each stylist and products on the Ipad when Checking out.

    4 votes
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  14. Remove client information from "new booking" email stylist receive

    Remove client information from "new booking" email stylist receive

    2 votes
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  15. The ability to sort columns in Classic Report and export it the way it was sorted.

    When you sort a column and then export the file, it doesn't save and populate the way it was "organized".

    2 votes
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  16. Ability to decide if/when clients get confirmation email

    Can we decide when we want the client to get text or email confirmations? Sometimes we don't want a new client to get the confirmation before because sometimes we fudge the books a little for a comp service we do at the bowl before the service.

    20 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  17. Privilege setting for adjusting retail price upon checkout

    They want their staff to still be able to adjust service pricing at checkout, just not products. It would be helpful to have separate options for these.

    4 votes
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  18. Create client list for mailchimp based on future or new clients scheduled

    It would be nice to create lists based on appointments made versus only purchased appointments. This would make it easy to send new clients a digital welcome packet or if a guest was coming in for a color correction, we could send them a digital "what to expect" packet before their service.

    2 votes
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  19. Filter client history

    It would be helpful to be able to filter client's history. If you currently cancel a ton of recurring appointments, you won't be able to see actual history in the client profile, only the cancelled appointments. I need to be able either expand history, or filter by status.

    9 votes
    1 comment  ·  Admin →
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  20. Option to remove logo from banner during online booking

    For a more streamlined aesthetic option

    4 votes
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