6220 results found
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Turn off Confirmation system when a different text is sent
We have had multiple issues where a confirmation text is sent and the guest never replies. We then send a different message and if they reply with a "yes" it confirms the appointment and hides the text message. We then don't know that they replied to our question.
Any text sent from the business after a confirmation text should cancel out the confirmation system (possibly with a warning that we need to manually confirm the appointment)
7 votes -
It would be great to be able to pick the days and staff for bookings online.
We are open Tuesday - Saturday. Clients get confused why there are several pages with waitlist. If a Staff member works only Wed and Thurs and the client does not know this than we have clients booking on a waitlist for staff and days that are not even available and or we are not even open.
5 votes -
Breakdown of Services with each Service Provider on the IPad when checking out
So the client can see individual charges with each stylist and products on the Ipad when Checking out.
4 votes -
Remove client information from "new booking" email stylist receive
Remove client information from "new booking" email stylist receive
2 votes -
The ability to sort columns in Classic Report and export it the way it was sorted.
When you sort a column and then export the file, it doesn't save and populate the way it was "organized".
2 votes -
Ability to decide if/when clients get confirmation email
Can we decide when we want the client to get text or email confirmations? Sometimes we don't want a new client to get the confirmation before because sometimes we fudge the books a little for a comp service we do at the bowl before the service.
20 votes -
Privilege setting for adjusting retail price upon checkout
They want their staff to still be able to adjust service pricing at checkout, just not products. It would be helpful to have separate options for these.
4 votes -
Create client list for mailchimp based on future or new clients scheduled
It would be nice to create lists based on appointments made versus only purchased appointments. This would make it easy to send new clients a digital welcome packet or if a guest was coming in for a color correction, we could send them a digital "what to expect" packet before their service.
2 votes -
Filter client history
It would be helpful to be able to filter client's history. If you currently cancel a ton of recurring appointments, you won't be able to see actual history in the client profile, only the cancelled appointments. I need to be able either expand history, or filter by status.
9 votes -
Option to remove logo from banner during online booking
For a more streamlined aesthetic option
4 votes -
Prompt the client with recommended services
a lot of clients alternate between services... a larger service, then a maintenance service. It would be nice if their service provider could input their recommended service for the next visit.
4 votes -
Drag and Drop appointments don't move other services
When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.
6 votes -
Saved checkout tickets
It would be nice to have the ability to "save" a ticket for checkout at a later time. Occasionally there are weird workarounds that need to be addressed in a ticket - something like a non-present client paying for another client. Not all of our staff are pros at Boulevard yet, and we don't always have a front desk person, so being able to set up a ticket with the necessary adjustments and then saving it to check out later would be a big help.
6 votes -
Split commission on products
This business needs all product commission to be split. Use case: Each staff buys their own products. If Staff A bought the product and Staff B sold the product, they are looking for the system to show reporting that Staff A received 80% of the product and Staff B the remaining 20% of the product price.
8 votes -
5 votes
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Gift card number in purchase email
If you buy a gift card for a client through the Sales screen it will send them a receipt but not the gift card number.
8 votes -
Move "Which Professional" to the subsequent page on the booking widget
If there are services that offer so many add-ons, it's pushing the "which professional"question to the very bottom of the screen. So that means that unless a user is taking the time to scroll through all of our add-on options, users will not see the option to choose a Stylist.
2 votes -
Ability to remove custom gratuity from the Reception App checkout window
Partner would like to limit client to the presets instead of allowing them to select a custom tip
2 votes -
Auto apply discounts to members only
This account is asking that we have automation on discounts when a member is purchasing retail items.
6 votes -
Ability for all permission levels to click on service provider icon/profile image to open profile page
This should show coming schedule, phone number, email address, services available and prices, bio text. Helps front desk be familiar with staff available and also ability to contact staff if need be. Having these features here would make it so every salon has one less thing to have as paper taped on the wall next to the computer.
2 votes
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