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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7133 results found

  1. We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)

    Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…

    1 vote

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  2. Our previous system had a very easy way to share our customized treatment plans with clients as well as lab results. This would be perfect.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. 2 votes

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  4. When selling products online through Shopify or other online stores, it would be helpful to have those purchases reflected in the clients' profile for their nurse injector or esthetician to review when the client comes in.

    1 vote

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  5. The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.

    8 votes

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  7. When booking an appointment and it comes up prices for each service and add on, we need to have an estimated total so we know how much it is all together instead of adding them manually

    1 vote

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  8. 1 vote

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  9. It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…

    3 votes

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  10. It would be beneficial to be able to send marketing blasts out based on preferred pronoun

    1 vote

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  11. It would be helpful to have a reporting feature that shows which clients have recurring or standing appointments and how many active appointments they have, within a range. This report should also identify which clients do not have any appointments booked out within the time frame, so that we can reach out to those who need to book out for ex. holiday seasons or during other events

    1 vote

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  12. We don't want everyone with that access to be able to edit permission groups, that should have it's own toggle.

    3 votes

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  13. as a medical office we use the same wording for alot of our charting but need to edit patient specific portions of the text. we use the placeholder when making our chart notes but would like it to be editable once were in the actual note using it. as it is set up right now it is an all or nothing text.

    i know we could use the "commonly used" phrases you just started but there is a max of 1000 characters which isnt long enough for us.

    overall it would be nice to have the placeholder be editable.

    thanks!!!

    4 votes

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  14. I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.

    Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.

    4 votes

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  15. When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.

    4 votes

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  16. When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  17. Feature Request: Toggle On/Off for Image Mark-Ups

    Enable the ability to toggle image mark-ups (annotations such as Botox units, injection sites, treatment notes, etc.) on and off when displaying before-and-after photos.

    Currently, when patients view before-and-after images, the photos often contain visible mark-ups showing treatment notes, units, or injection sites. While useful for clinical or internal purposes, these mark-ups distract patients and take away from the emotional impact of the transformation. Patients want to see a clean, side-by-side comparison of results without overlays interfering with their perception of beauty and outcome.

    Add a toggle function (e.g., “Show Mark-Ups / Hide…

    1 vote

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  18. We have clients who would like to pay ahead for future appointments who have requested to be invoiced.

    Other clients need to be invoiced for missed appointments.

    Some elderly clients come in and would like a link to pay sent to their adult child that manages their funds... and teens who come in who have parents that pay for them would like the same option.

    10 votes

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  19. If you allowed services to be booked at the same time (client facing and dashboard), and allow us to assign services to the same room, that would solve the couples issue.

    2 votes

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  20. 1 vote

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    0 comments  ·  Reporting  ·  Admin →
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