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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7135 results found

  1. Instead of uploading photos one by one, allow users to select and upload multiple photos at once directly into the gallery. This would save time, reduce repetitive steps, and make the gallery-building process much smoother.

    14 votes

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  2. Boldly display applicable credits at checkout so that they are not overlooked

    2 votes

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  3. Remain on the products page you were on, even after submitting any edits such as price change, new product input, etc. instead of having it reset to Page 1. Any sort of mass price change from a brand requires many products updated. It becomes frustrating having to be taken back to Page 1 every time.

    3 votes

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  4. We only want some service providers available to book online for specific time blocks. We would love if we could input multiple availabilities for our employees.

    ex:
    Jane Doe's Schedule
    Monday: 10am-12:30pm,1pm-3:30pm, 4pm-6:30pm

    We have a spa that we only take clients at specific times and in order for our clients to be able to book that online we have to constantly put in reset blocks in their schedules every day they work and repeat the time blocks for months in advance due to the fact that their "schedule" has to say "9am-5pm".

    1 vote

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  5. Block off time slots that do not have enough time available to be booked for the selected service, to avoid appointments overlapping or not having enough time to complete the service

    2 votes

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  6. Ability to track and report on when clients begin booking an appointment and then leave the booking widget.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. Ability to set an offer to require a client to spend a certain amount or purchase a certain quantity of a specific product, from a list of products, or from a particular brand to unlock a percentage off, receive a free product, or get a dollar discount. Eg. Spend X, Get Y promotions.

    4 votes

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  8. The ability to set custom reasons for appointment cancellations. This is to help differentiate between true cancellations where the client does not rebook or move their appointment to another location. Additionally, these reasons should be available in reporting to allow the business to accurately report on the reasons they are seeing cancelled appointments.

    2 votes

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  9. I have patients who originally bought product credits but then will change their minds and want to change it into account credit towards another service. as of right now, there's no way to transfer or change the credit. you have to create an appointment, check out the products, and then create a new product credit.

    it'd be much easier to change it directly into account credit.

    2 votes

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  10. Ability to show the calculated age of a client in their Forms and Charts, based on their DOB.

    7 votes

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  11. When a member pays for themselves and a guest in one invoice, currently any member discounts (automatic offer codes for example) auto-apply to their guest as well. We would love to customize this, as many of these discounts are not intended to be shared with guests.

    1 vote

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  12. There needs to be a simple way to print out a client's upcoming appointment schedule.

    3 votes

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  13. Hi Boulevard Team,

    I’d love to suggest a feature that would make Boulevard even more powerful for service businesses: Flexible Pricing Rules.

    Right now, I can adjust pricing by staff, add-ons, or manually at checkout, but there isn’t a built-in way to automatically apply surcharges or premium rates based on time of day or specific dates.

    Here are a few use cases:
    • After-Hours Appointments: Automatically add $X or a % increase when a service is booked outside regular business hours.
    • Holiday Surcharges: Add a fee or percentage increase for appointments booked on certain dates (e.g., December 24th, July…

    1 vote

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  14. Make it that the client can put who referred them in the intake form so you don't have to go back and check and then manually add it.

    2 votes

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  15. Automation on client upsells/upgrades during self in person check in.

    Make it accessible for us to use a kiosk instead of hiring receptionist, we can just have self check in services that will also ask clients on potential upgrades relevant to their already booked service to support the practitioners.

    Rid of human receptionist and is consistent to offering memberships/added upgraded services during check in/out.

    The goal is to eventually replace the front desk receptionist to virtual as we adapt to current times with AI coming in.

    2 votes

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  16. 1 vote

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  17. I just went to make a list of clients who recently saw a staff member who left last week so I could reach out to some of them for retention purposes. I was slightly surprised (but not overly surprised) that only active staff members are listed in the filter options.

    It continues to frustrate me that previous staff members are completely erased from the history of the business when they are deactivated. Just because they aren't an active employee doesn't mean that they didn't perform services, have days on the schedule, and see guests.

    PLEASE keep deactivated staff members available…

    1 vote

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  18. We want to create a "TOX Bank" for patients to pre-purchase units of TOX and have them in the system to use throughout the year. It would be great if they could see their balance in the client portal.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. We need to be able to calculate commissions with the cost of goods subtracted. This is very important for tox sales specifically. We are unable to sell tox as a service due to the nature of the visit. Never really know how many units will be sold. So we have to sell it as a product. We have to calculate this in a spreadsheet every time we run payroll, and it is VERY time-consuming. There should be a very easy way to do this!

    2 votes

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  20. There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.

    4 votes

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