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  1. It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.

    16 votes
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  2. It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.

    4 votes
    How important is this to you?
  3. Please add a place for a profile picture to easily identify the patient when the walk in the lobby

    3 votes
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  4. if a client has not confirmed their appointment, there should be an option to resend confirmation texts 24 hours prior to their appointment

    1 vote
    0 comments  ·  Admin →
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  5. when a clients appointment is cancelled or changed, there should be an option to send a text notification. right now the only option is email notification.

    2 votes
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  6. Option to downgrade or upgrade memberships instead of cancel and restart

    2 votes
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  7. It would be useful to have a date showing on the entered client notes within the clients profiles, instead of "A Year ago" as an example.

    2 votes
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  8. Would love to see an option where you can see the hours front desk/management Staff will be working through the schedule option instead of just at the time clock so it is visible from the app and not just the internet browser.

    1 vote
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  9. We would like group booking to allow selection of two providers in addition to automatically blocking times off.

    Currently, we have to block these times manually for the second provider. This would save us time.

    2 votes
    1 comment  ·  Admin →
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  10. We would like the ability to disable last minute cancellations from Clients.

    This is crucial as it will save us a lot of time and money cancellations cost.

    1 vote
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  11. Inventory Tracker and Forecaster - A report that will be able to track the colors / products you have bought the last 6 months so you can adjust your minimums based on the popularity of the product .

    1 vote
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  12. https://blvd.app/@lumeaesthetics/referral-program

    add open graph info and image to the affiliate link

    currently is says "client portal" when you text the link to someone.

    Should have a customizable image and at least say Become an affiliate or something

    1 vote
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  13. Be able to apply the client tag filter to both include certain tags and exclude others, so that if someone has two tags, it accurately reflects the numbers for only one tag, both tags, and only the other tag.

    1 vote
    0 comments  ·  Admin →
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  14. I want to be able to rearrange services on the calendar and NOT have to change the specific times in the edit screen to flip flop service times - please allow for some feature when dragging appointments on the calendar where you can switch which service is first and easily move it around on the calendar screen. Please and thank you.

    2 votes
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  15. 1 vote
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  16. It would be nice to have Account Credits be specified to certain products or services. For example, there currently IS a field in their profile that says "redeemable on" and the answer is always "everything." You cannot change what it can be used towards (i.e. redeemable on "peels only" or "Botox only") as Boulevard is currently configured.

    2 votes
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  17. We have a mandatory liability form that all clients must sign to utilize our services. Sometimes clients start the form and do not press submit -then ipad times out and the signature is lost. It would be great to have an alert at check out to notify us if a client has not fully completed their necessary forms for that reservation.

    1 vote
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  18. Ability to create a hidden package with a shareable link to clients in a segmented email. They can open it and purchase, but you can't see it on the website/online booking overlay otherwise.

    2 votes
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  19. I'm a sole owner/practitioner and have the main line to the compnay routed to my cell phone. However, it will sometimes get listed as SPAM or missed while I'm with clients and therefore lose potential leads. It would be great to have a feature that we can opt in to where any missed incoming calls get sent a text message letting them know we are busy/if they have any questions/etc so as not to miss out on business.

    2 votes
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  20. 1 vote
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