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  1. It would be nice to have Account Credits be specified to certain products or services. For example, there currently IS a field in their profile that says "redeemable on" and the answer is always "everything." You cannot change what it can be used towards (i.e. redeemable on "peels only" or "Botox only") as Boulevard is currently configured.

    2 votes
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  2. We have a mandatory liability form that all clients must sign to utilize our services. Sometimes clients start the form and do not press submit -then ipad times out and the signature is lost. It would be great to have an alert at check out to notify us if a client has not fully completed their necessary forms for that reservation.

    1 vote
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  3. Ability to create a hidden package with a shareable link to clients in a segmented email. They can open it and purchase, but you can't see it on the website/online booking overlay otherwise.

    2 votes
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  4. I'm a sole owner/practitioner and have the main line to the compnay routed to my cell phone. However, it will sometimes get listed as SPAM or missed while I'm with clients and therefore lose potential leads. It would be great to have a feature that we can opt in to where any missed incoming calls get sent a text message letting them know we are busy/if they have any questions/etc so as not to miss out on business.

    2 votes
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  5. 1 vote
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  6. 1 vote
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  7. I know we can grey out a product by dis-enabling but I would LOVE to really clean out our inventory by removing products completely, especially because we have duplicates made on accident.

    3 votes
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  8. We noticed our clients who usually call to make an appointment, when they make their first online appointment, BLVD creates a new file for them. This is confusing for a number of reasons but also not having merged history and appointment notes makes it super irritating.

    2 votes
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  9. I have renters at 3 of my 4 locations, and some of them use Boulevard at home on their computer after hours. I want to limit the "Assign Services" privilege for them, so that they can only edit their own service timing and pricing (not for other stylists, or for the salon as a whole). It needs to be a separate permission, and not accessible to the whole company's services.

    1 vote
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  10. Restriction during booking and client creation to disallow dummy or fake email addresses from being stored as clients' emails.

    1 vote
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  11. would like recent viewed clients or interacted with clients to populate without having to search them, was a feature in MINDBODY that we were used to

    1 vote
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  12. Haus Salon would like the Green Circle fee to appear in the Payment Details section of the online booking process in order to be more transparent.

    1 vote
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  13. There needs to be a way to include multiple batches for product inventory. For example I often have 2 batches of neurotoxins and fillers at a time with different LOT numbers and expiration dates. There also needs to be a more efficient way to track product expiration.

    3 votes
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  14. 1 vote
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  15. Can we please get Time Blocks for Resources as we have for Providers?? We need to block a laser off for 3 hours for a scheduled Service Call, but Do Not want to set the entire day as 'Unavailable'. As there are already appoints set for that day and we would like our available hours to be open for booking. Thank you!

    5 votes
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  16. I wanted to share some feedback regarding the timing of review requests in the system. Currently, these requests are sent based on the scheduled appointment end time (described as checkout time in the support center), regardless of whether the client actually completed their appointment. This can result in review requests being sent to clients who didn’t show up.

    It would be much more effective if the timeline for sending review requests was triggered by the actual checkout action for completed appointments. This would ensure that requests are only sent to clients who showed up for their visit. Ideally, we’d like…

    3 votes
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  17. We do a lot of medical weight loss and HRT/TRT which require lab work. Right now the only way to upload their bloodwork is to add it in the notes which is very time consuming - downloading the bloodwork, then uploading one file at a time; or by creating a chart then uploading it. The issue with doing it in a chart is sometimes peoples bloodwork is just 2 pages, or 10, or more. If doing it in a chart, you have to guess when building it the average amount of pages and hope no one has longer bloodwork. If…

    3 votes
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  18. With the latest update to the booking system, blvd separated appointment scheduling from product sales to provide a more streamlined and organized experience for both practitioners and patients. To complement this change, we propose a new feature that notifies practitioners immediately when a patient makes a product purchase rather just in the daily summary sales that some staff roles do not have access to. We propose that when a patient completes a product purchase via the updated booking link, the system will automatically send a real-time notification to the software/practitioner. Practitioners can possibly customize the type of notification they receive,…

    1 vote
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  19. 1 vote
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  20. We would like a way to stagger/ space out when Membership perks are received by the Client after a membership purchase.

    For example, a client would get to get a trusculpt or truflex each month with a total of 10 truflex and 2 trusculpt. The trusculpt need to be spaced out to mo 2 and 7 while truflex they would receive the other months.

    1 vote
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