6205 results found
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reviews
Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.
21 votes -
Mandatory Client Detail Fields
I would love to see us collect more data, I want to be able to mark client details fields as mandatory - this would also allow us to build better audiences. For example First Name, Last Name is mandatory but also we want to make birthdays, phone numbers and emails so that patients can be contacted for reminders or marketing etc.
I need this to hold my staff responsible for collecting it as well.
2 votes -
Add built -in feature to suggest add ons/upgrades when the client checks in
Currently, Boulevard doesn't have a built-in feature to suggest upgrades or add-ons specifically at check-in. However, this is a missed opportunity. The system already suggests add ons when the client is booking an appointment online. So when the client checks in, the system should be able to ask the client if she would like to add any add on services associated with her appt since these are already in the system. This is another opportunity to upsell and generate higher ticket revenue. Please add this right away. Not all clients book online, some call or walk in. This will help…
1 vote -
Multiple Merchant Override Permissions
Ability to utilize merchant overrides for vouchers, gift cards, and account credits, but once the override is set, have the ability to control which staff members can view or edit the override settings.
1 vote -
All Staff Blocked Time Entry
Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..
5 votes -
Sell a retail product kit that is tracked with inventory.
We sell kits of our skincare and it would be nice to have a "kit" like we have "packages" of treatments, where when you sell that kit, it pulls from inventory of the individual products that are in the kit. This would also be helpful for our website.
4 votes -
Reorder service providers based on custom rules
Allow for the functionality to re-order service providers based on custom staff roles if service cost is identical.
i.e. Gel Manicures
Head (Level 4) - $55
Master (Level 3) - $55
Advanced (Level 2) - $55
Junior (Level 1) - $551 vote -
Need an option for invoices....
We nee an option to send customers invoices....
4 votes -
Improve Form/Chart Status to Avoid Confusion with Unsigned Documents
It would be helpful if Blvd could update the forms and charts to accurately reflect the true status of a client's signature. Currently, when a client doesn't sign a document, it still appears as "Completed" on their profile, which can be misleading. To prevent this confusion, I suggest that if a form or chart is not signed by the client, it should not be labeled as "Completed." Instead, it should show as "Pending" or another more accurate status to avoid any misunderstanding. This would help ensure the accuracy of information and reduce potential errors.
3 votes -
Ability to separate appointment editing preferences within privilege groups.
Separate the ability to add/modify: service, products, service date & time, etc.
2 votes -
Business cost based on units used rather than a flat rate per service.
Add the ability to set a business cost for a service that is dependent on product usage to be $x per unit rather than a flat rate per service. For example, botox is $12 a unit and the business cost is $6 per unit but right now that $6 can only be set as a flat rate so regardless if it's 1 unit or 20 units the business cost stays a $6. This makes the commission payout now a manual process because you have to account for the business cost.
2 votes -
charting
I really like BLVD so far, but a lot of the users on this platform are providing medical treatments and the charting system should reflect that. I want to be able to have lab results integrated, as well as a way to chart a visit of any kind without having to make a form. Ive never had to make forms with other systems. BLVD should include a more medical/professional charting system.
3 votes -
Manual back dating charts/gallery photos
Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.
3 votes -
Forms should be sent in order to clients
Forms should be sent in order to the client. In order from client intake form etc. Currently forms are out of order i.e. first from is HIPAA and 4th is intake form. Intake should be #1.
1 vote -
Creating a client profile
Profile auto populate the client info and content , why re enter ?
1 vote -
Check out
When I check someone out I cant charge them zero , as i have to charge .01 if they have pre paid etc,
2 votes -
Check out
When I check someone out I cant charge them zero , as i have to charge .01 if they have pre paid etc,
1 vote -
Increase Product Usage to Multiple Products
As a Med Spa we have services that can use more than one product and it would be extremely helpful to be able to add multiple products under Product Usage and adjust the price based on the service.
Currently we are utilizing Add ons but this is not the best workflow as we have to create multiple services and are unable to adjust the price based on service.
It is causing confusion for patients when booking online as they see the base price but not the additional cost for the units/product.
Please make is possible to add more than one…
9 votes -
For employees to have individual access to only their sales numbers
Employees need to have access to ONLY their sales numbers and not to the entire staff or see other staff pay.
2 votes -
text
Allow us to send text messages to ALL our clients until the Client clicks No Promos.
We have over 3,000 clients
I moved from Vagaro to BLVD and had over 1500 clients numbers approved for texting. Now with BLVD I only have 200. Very disappointing as I am missing out on a huge chance to market.
Very SAD and frustrating :(
Thought I was moving to a better system for the cost of BLVD they should have better features and especially more supportive with us to market to our clients
2 votes
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