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6220 results found

  1. When you refund a membership or package with account credit/vouchers, automatically remove the voucher/account credit

    4 votes
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  2. when you print out a staff members schedule of the day, it would be helpful if their client/appointment notes printed on the schedule as well

    3 votes
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  3. allow client notes to be edited instead of copy/paste and delete old note

    2 votes
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  4. REVIEW REQUESTS SENDING TO CLIENTS WHO ARE CHARGED FOR LATE CANCEL OR NO SHOW

    3 votes
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  5. With the option to create a customized care plan package, products need to be allowed as part of the package, like vouchers and account credit

    2 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  6. Allow account credit to be shared like vouchers across a family membership, or allow shared memberships to checkout as one checkout.

    3 votes
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  7. Right now, if you sync your google calendar, it blocks off those times in your schedule. But the whole office can see every item in your personal calendar- it does not appear to co-workers internally as just a block. It only appears as a block to clients. Please fix this asap- No one else needs to know when I'm at the dentist or my kid's school play.

    2 votes
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  8. It would be helpful for us to have the ability to block certain staff members from viewing other staff members synced calendars.

    Additionally, a privilege group that would allow us to provision this would be great.

    2 votes
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  9. We would like DNS record settings or email hosting options for boulevard in order to accommodate SPF and DKIM authentication.

    1 vote
    0 comments  ·  Admin →
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  10. We would like the ability to utilize an email from a custom domain for email communications other than the "@marketing.blvd.me" domain.

    2 votes
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  11. Being able to see previous charting quickly is vital. Is there a way to "Rename" old charting so we could make a quick call on what was done without having to open each file ? EX:

    1/1/25- Laser Hair removal Chin, upper lip and legs..

    instead of

    1/1/25- Advanced charting

    1 vote
    0 comments  ·  Admin →
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  12. We need to know where we are getting our leads from so we can adjust our marketing budget accordingly. ie google, yelp, facebook, etc.

    2 votes
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  13. Allowing users to shorten their appointment after it is checked out to open up their books for new online booking (ie. a 3 hour appt that only took them 2 hours)

    3 votes
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  14. Facial Lounge would like to be able to filter their client audience by clients who have cancelled an appointment.

    1 vote
    0 comments  ·  Admin →
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  15. On the history tab where we put our comments/notes for the visit, after so many visits they disappear and we are unable to look back at those notes.
    Maybe add a next page button so we can still have record of all appt notes.

    2 votes
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  16. Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.

    22 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  17. I would love to see us collect more data, I want to be able to mark client details fields as mandatory - this would also allow us to build better audiences. For example First Name, Last Name is mandatory but also we want to make birthdays, phone numbers and emails so that patients can be contacted for reminders or marketing etc.

    I need this to hold my staff responsible for collecting it as well.

    2 votes
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  18. Currently, Boulevard doesn't have a built-in feature to suggest upgrades or add-ons specifically at check-in. However, this is a missed opportunity. The system already suggests add ons when the client is booking an appointment online. So when the client checks in, the system should be able to ask the client if she would like to add any add on services associated with her appt since these are already in the system. This is another opportunity to upsell and generate higher ticket revenue. Please add this right away. Not all clients book online, some call or walk in. This will help…

    1 vote
    0 comments  ·  Admin →
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  19. Ability to utilize merchant overrides for vouchers, gift cards, and account credits, but once the override is set, have the ability to control which staff members can view or edit the override settings.

    1 vote
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  20. Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..

    5 votes
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