5874 results found
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Create Brand Identity Profile for Marketing
It would be awesome if we could set branding preferences for marketing (brand fonts, colors, etc.) and have them saved rather than having to change each thing every time we want to send out an email.
5 votes -
Allow offer code for one item in checkout window
Ability to set an offer code condition that would only apply the offer code to one line item (could be retail or service) rather than all line items in the checkout window
3 votes -
Send and Receive Messages using Messages Feature from Professional App
Ability to send and receive messages from the professional app. This is critical to business at Bare Skin Studio.
4 votes -
Notify staff when an appointment is moved from one staff member to another.
Notify staff when an appointment is moved from one staff member to another. It doesn't make since that this wasn't already thought of and integrated into the program. We had a client moved from one staff member to a different staff members schedule and Boulevard did not notify the new staff member. As a result, the client arrived for their appointment but the therapist was not in the spa because they were unaware an appointment had been moved to their schedule.
5 votes -
Upfront Deposit Option
Clients would be more aware of the commitment, and any cancellations or no shows would feel less surprising or punitive...From my personal experience clients respond and are more communicative when we are already HOLDING on to their money.
As for keeping a card on file the clients Freeze/ Lock their card when they miss their appointment. THAT has been the most frustrating thing of all.
I believe that Upfront deposits could provide a smoother experience overall and could prevent those unhappy moments or reviews after an appointment is missed.
2 votes -
2 votes
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Prepaid Product Units - Commission Reporting
If we can get operators in the system to tag in when they sell pre-paid units that would be great. As of now, and pre-paid units don't tie into an operator so we can't see that in the commissions reporting system.
1 vote -
customize online booking login
The blue banner about returning clients logging in doesn't add very well to the booking overlay's design and I wish this could be in a different color/layout or allowed to customize.
3 votes -
1 vote
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On the "Manage" tab
The scheduling should allow you to schedule employees every other week recurring.
1 vote -
have a payment distribution report in the actual reports tab
having a Payment Distribution Report that shows you all the payment types you've processed. You can see your total cash, check, and credit card transactions and other types of payments. Within the actual reporting tab. having to go to payment processing to see this report is just an extra step.
1 vote -
Having a combined report so that we do not have to access several different reports
Having a combined report that is a more detailed sales report that includes a variety of report categories. It specifically includes the following:
Sales Summary - shows all your sales for services, classes, packages, products, gift certificates, memberships
Payment Distribution shows all the payment types you've processed in the software. You can specifically see your total cash, check, and credit card transactions, and other types of payments.
Product sales - shows all your sales for each product
Service and Class sales - shows all your sales for each service and class
Employee sales - shows all your sales for each…
1 vote -
deceased client profiles
Delete client profile after a client has passed away. That way there is no chance of accidently using this profile in the future if someone has a similar name.
10 votes -
Change membership reports so that they don't show under retail sales
Please Please Please, make a separate section under sales summary for memberships or take them out of retail sales, its so deceiving looking at monthly reports and having memberships sales numbers in both retail and service. The reports are terribly skewed and we have to manually go in to subtract memberships from retail since they already show under service when the membership is redeemed.
3 votes -
Add Visibility Toggle to "Staff Roles" Field
Add visibility toggle to "Staff Roles" field.
We utilize this field as a workaround for creating commission reports. This was taught to us by one of our onboarding specialists. Unfortunately, the "Tiers" we created can be seen in the booking widget. Please add a visibility toggle so we can hide it!
1 vote -
Offer Organization
Please please please please create a way to sort offers or put them in folders or something. It's absolute insanity after awhile with discount codes, influencer codes, adjustment codes... and it only sorts by recency. Sorting first, searching second (though that can be handled by a good ol' CTRL + F)
8 votes -
Allow resources to be booked even when they are not tied to a service.
We have resources that may need to be used for specific clients for modifications (like breast pillows or support cushions) but we do not want them to be booked for every client who books that service.
2 votes -
Loyalty Points Having an Expiration Date
-Allow to modify an expiration date for loyalty points!
3 votes -
CRM Tool
A reportable field that our team could fill in with the next outreach date, a drop-down of why we need to reach out (rebook, membership, customer service are the general drop-downs that come to mind).
Report on clients without a future appointment scheduled including name, home studio, last appointment date, type of service, dates of last outbound message sent and last inbound message received through Boulevard
5 votes -
Detailed time clock report that breaks down hours by job reason
For employees with multiple duties/roles within the business. Time clock hours are currently cumulative despite which job reason the employee has clocked in for. In the time clock report, it would be helpful if the totals shown were broken down by hours per job reason.
2 votes
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