7482 results found
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Built in reminders for Follow up calls
Built in reminders for Follow up calls
4 votes -
Assigning multiple service providers for one singular service
I'd like to be able to add two service providers to one singular service when applicable. This will be incredibly useful when we have one main stylist and one assistant stylist working on the same client on the same service. Our Main stylists will rotate across various clients while our assistant stylists will do various tasks in each service (shampoo, blow dry..etc).
Currently, we're unable to do this, which directly affects the assistant stylist's schedule. They are unable to see what is on their calendar for each day if they're not assigned to a service.
If I create a second…
1 vote -
easy way to view and look up unfinished and unsigned charts
easy way to view and look up unfinished and unsigned charts
3 votes -
Client audience filter for membership plan and tenure
This would be the ability to create an audience filter for clients with a specific membership type, as well as target their membership term length (new member, first month, first year, etc.)
2 votes -
Staff Authentication API
Using Blvd authentication for a custom staff app would help with streamlining the staff experience, as well as backend workflows (no need to host staff database, less breaking points)
1 vote -
"Setup Time" or "Pre-service Transition"
We offer services that require the artist time to set up BEFORE hands on time with their guest. Having a "Setup Time" or "Pre-service Transition Time" option would be especially helpful and necessary.
There is the option for "Transition Time" which adds time after the service is completed but does not allow set up time. Both are a great and necessary option!1 vote -
lock in the divider when editing charts and forms
have the divider prevent other boxes and inputs from creeping up to the top/above the divider when shifting things around or adding new boxes
2 votes -
Ability to send multiple images with text blasts
When crafting a text marketing blast, it should support sending multiple images
2 votes -
Staff Chat
Build chat box for messages between staff members, seperate from the messages tab for clients. Maybe it could be a small pop up window on the bottom right corner.
5 votes -
More appointment colors
Would love to have more appointment color options.
1 vote -
Receipts / Cost of Packages on a Booking
Don't include costs of packages on a booking or receipt. It is confusing to clients. They know they already bought a package and to see the "value" of their service is confusing because they think they are getting charged again. We just on-boarded and I am being bombarded with nasty emails from clients to confirm they were not charged again.
1 vote -
Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actu
Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actually completed the training.
2 votes -
Please create an intra office task
We often need to document a phone message, or lab results, or need to create or complete a "task" of some sort for patients. Can we please create a "task" schedule or tab that we can see for patients. Currently our work around now is scheduling an appointment so we can document the task, but it will send the patient an appointment reminder if you create which confuses the patient. So a way to create and complete tasking for various items in charts without having to create an appointment would be extremely helpful.
4 votes -
Client Notes visibility for Admins only
The admin team can communicate privately within the platform, ensuring these messages remain hidden from the service providers.
1 vote -
before and after photos
Be able to have an ADD photo button to the Before/After photos. Sometimes you have more than 3 for each and it would be more convenient to add photos vs. adding a whole new chart.
2 votes -
Clients creating new profiles when they online book, but are already a current client
Clients are creating New Profiles or New Accounts when they online book instead of using their current accounts already in the system. There should be an alert when they enter their phone number OR email that an account ALREADY EXSITS with that information. Clients will make a new account and then we have to find their existing one at their appointment and merge, which doesn't always get done and is frustrating. Phone numbers should only be allowed to be on ONE ACCOUNT!
2 votes -
It would be really helpful to be able to add functions to tags. ex: if you wanted a certain discount to auto apply to a certain tag
It would be really helpful to be able to add functions to tags. ex: if you wanted a certain discount to auto apply to a certain tag
2 votes -
Flexible No-Show Fee Based on How Long the Appointment Is or What Service It's For
There should be a way to set custom no-show fee for shorter and longer appointments. We have somewhere from 15minutes to 3 and half hours, so charging a flat no show fee would not be fair neither to our practice nor the patients. We are a med spa and we don't list our pricing on the online booking site for everything, so we cannot use the % of the service price. Thank you for your consideration.
1 vote -
Block resources from being booked if they are full
It shouldn't be possible to book services (online or over phone) that require a resource if they are already full for that time.
2 votes -
appointment notes date and time
Please make a log on appointments that show WHO left a note, and WHEN it was left. (not client profile notes- specific appointment notes)
1 vote
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