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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7470 results found

  1. I know it may sound silly, but we have a larger staff, and having more colors would be helpful so that we don't have to reuse colors for stylists, it'll minimize some confusion

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  2. When you click on a client's appointment in either the calendar or front desk view, it would be helpful to have a "send message" button next to either the "Edit" or Checkout" button. It'll save time rather than clicking on their profile, clicking messages, and then sending a new message

    1 vote

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  3. When a client has cancelled their appointment, they should get an email AND a text - the staff should also get text notifications when an appointment is moved from one provider to another, or when an appointment has been moved. I have moved an appointment when a stylist was out sick to another stylist who was in, and they do not get notifications in those cases because the appointment was already booked

    2 votes

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  4. being able to mark a message as unread after its been opened, and being able to select multiple messages to close them all at once instead of clicking on individual messages to close them one by one

    4 votes

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  5. An alert for when a room is overbooked

    2 votes

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  6. I want to be able to view my clients forms while they fill them out to assist them if needed

    2 votes

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  7. Built in reminders for Follow up calls

    4 votes

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  8. I'd like to be able to add two service providers to one singular service when applicable. This will be incredibly useful when we have one main stylist and one assistant stylist working on the same client on the same service. Our Main stylists will rotate across various clients while our assistant stylists will do various tasks in each service (shampoo, blow dry..etc).

    Currently, we're unable to do this, which directly affects the assistant stylist's schedule. They are unable to see what is on their calendar for each day if they're not assigned to a service.

    If I create a second…

    1 vote

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  9. easy way to view and look up unfinished and unsigned charts

    3 votes

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  10. This would be the ability to create an audience filter for clients with a specific membership type, as well as target their membership term length (new member, first month, first year, etc.)

    2 votes

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  11. Using Blvd authentication for a custom staff app would help with streamlining the staff experience, as well as backend workflows (no need to host staff database, less breaking points)

    1 vote

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  12. We offer services that require the artist time to set up BEFORE hands on time with their guest. Having a "Setup Time" or "Pre-service Transition Time" option would be especially helpful and necessary.
    There is the option for "Transition Time" which adds time after the service is completed but does not allow set up time. Both are a great and necessary option!

    1 vote

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  13. have the divider prevent other boxes and inputs from creeping up to the top/above the divider when shifting things around or adding new boxes

    2 votes

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  14. When crafting a text marketing blast, it should support sending multiple images

    2 votes

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  15. Build chat box for messages between staff members, seperate from the messages tab for clients. Maybe it could be a small pop up window on the bottom right corner.

    5 votes

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  16. Would love to have more appointment color options.

    1 vote

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  17. Don't include costs of packages on a booking or receipt. It is confusing to clients. They know they already bought a package and to see the "value" of their service is confusing because they think they are getting charged again. We just on-boarded and I am being bombarded with nasty emails from clients to confirm they were not charged again.

    1 vote

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  18. Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actually completed the training.

    2 votes

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  19. We often need to document a phone message, or lab results, or need to create or complete a "task" of some sort for patients. Can we please create a "task" schedule or tab that we can see for patients. Currently our work around now is scheduling an appointment so we can document the task, but it will send the patient an appointment reminder if you create which confuses the patient. So a way to create and complete tasking for various items in charts without having to create an appointment would be extremely helpful.

    4 votes

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  20. The admin team can communicate privately within the platform, ensuring these messages remain hidden from the service providers.

    1 vote

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