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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6723 results found

  1. Consent Forms

    Allowing patients to sign consent forms after their appointment has passed without having to create a new appointment

    15 votes
    0 comments  ·  Forms & Charts  ·  Admin →
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  2. Medical Director Forms Sign Off

    The current workflow for Medical Director chart review and sign-off in Boulevard is difficult to navigate and can be time-consuming. At the moment, there is no clear way to:
        •    Easily see which client charts still need to be completed by staff
        •    Identify which charts are pending Medical Director review and signature
        •    Track which charts have already been signed off

    Additionally, there is no automatic notification sent to the Medical Director when charts are ready for review and signature, which can lead to delays and confusion.

    Suggested improvements:
        1.    Automatic Notifications: Send an automatic alert directly to the Medical Director when charts…

    11 votes
    1 comment  ·  Forms & Charts  ·  Admin →
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  3. boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes

    boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
    Patients that wish to send to an insurance company on their own have to have this information.

    You also DEFINITELY need a way to make a non global area on a patient receipt to add notes for the patient to see

    4 votes
    0 comments  ·  Forms & Charts  ·  Admin →
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  4. boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes

    boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
    Patients that wish to send to an insurance company on their own have to have this information.

    You also DEFINATELY need a way to make a non global area on a patient receipt to add notes for the patient to see

    2 votes
    0 comments  ·  Forms & Charts  ·  Admin →
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  5. Be able to customize schedule based on virtual days/ in person days easily.

    We have numerous providers at our practice, and some work from home on random days, it would be extremely helpful if we were able to customize booking based on their availability. For example; if Kady was working from home on Tuesday, client's could not book lab work with Kady on Tuesdays, but the providers who are in-office are able to be booked.

    1 vote
    0 comments  ·  Appointment management  ·  Admin →
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  6. Make different colours for the new client and message symbol next to people's names. It would be easier to tell them apart that way!

    1 vote
    0 comments  ·  Client lists and profiles  ·  Admin →
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  7. Make customer service available by phone 24/7!

    Make customer service available by phone 24/7! We pay $300 (at least I do) to not be able to call and get some questions answered is a little crazy. I wanted to open a new account for a new location and I have to wait 4 days to speak with someone? My schedule changed and I missed the scheduled call. Now I have to wait until next week? I have a report I have to pull up that just won't show me accuracy. It means I have some settings on wrong so now I have to type out my issue…

    1 vote
    0 comments  ·  Other  ·  Admin →
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  8. Make Offer settings become a floating/moving box

    Make an offer's settings and attributes stay visible when scrolling the list of Offers so the information stays available for reference when reviewing all Offers.

    4 votes
    0 comments  ·  Other  ·  Admin →
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  9. Provider Service Assignments Across Locations

    When adding a location to an existing provider &/or when making adjustments to service customizations it would be great if the service settings could be set at the employee level instead of the location level as their assignability, pricing and timing remains the same across locations for the most part.

    1 vote
    0 comments  ·  Business details and settings  ·  Admin →
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  10. Ability to remove the Accomodation Feature

    We don't want the Accommodation Feature available and would like to have the option to disable it.

    2 votes
    0 comments  ·  Client lists and profiles  ·  Admin →
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  11. Upload Inventory Audit for Reconciliation

    Inventory audits are TIME CONSUMING! Currently physical counts are then manually compared to Boulevard counts, which adds up to hours of time investment each month. Would love the option to upload a form that includes our physical counts, which would then auto-flag items with discrepancies. This would save a tremendous amount of work. (This functionality exists in other software brands, so would also help to keep Boulevard in par with its competitors) :)

    14 votes
    0 comments  ·  Other  ·  Admin →
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  12. Staff should have the ability to to clock in using the App

    Staff should be able to clock in via the app instead of having to use a computer

    5 votes
    0 comments  ·  Admin →
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  13. Make Blocks More Customizable.

    The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!

    3 votes
    0 comments  ·  Admin →
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  14. Make Blocks More Customizable.

    The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!

    2 votes
    0 comments  ·  Admin →
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  15. Name, DOB and the date should auto-populate.

    Our clients are getting SO FRUSTRATED having to re-type their name, DOB and that date on every form at check-in. These should really auto-populate once assigned to the client. I know it's definitely possible, as I created out forms on Form Designer on our old software and those auto-populated.

    2 votes
    0 comments  ·  Admin →
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  16. employees able to view ratings

    I want to easily have my staff members to be able to easily view ratings in boulevard without a complicated process of basically changing their settings to view reports as if they are admin staff. Thanks!

    1 vote
    0 comments  ·  Admin →
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  17. Ability to block multiple locations' schedule with time blocks

    Being able to block a schedule without having to do each staff schedule separately and allowing the block to be in place for more than a year before having to go through and add the blocks again.

    1 vote
    0 comments  ·  Admin →
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  18. Ability to allow clients to add/remove shared members to their membership.

    Ability to allow clients to add/remove shared members to their membership via the client portal.

    2 votes
    1 comment  ·  Admin →
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  19. Unique offer codes for use once by a client

    UNIQUE discount code that can only be used ONE time, ability to create a code like a referral code that is unique to a person that can only be used once. Imagine you can gift something like an IV to a friend

    2 votes
    0 comments  ·  Admin →
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  20. Provider Booking: Closed off to new patients, while still allowing established patients to book!

    Boulevard should enable an option to restrict provider availability to Established Patients ONLY, preventing New Patients from booking while still allowing ongoing care for existing ones.
    I feel that an option like this would significantly help many providers keep their good established patients, while allowing new patients to book with other in-office providers and help build up their clientele as well!

    2 votes
    0 comments  ·  Admin →
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