6205 results found
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Checkout cancelled appointments
We would like the ability to open the checkout window for appointments that are cancelled. This will allow us to more easily resolve payment issues.
1 vote -
Reminder email/text
Text or email client when they are due for an appointment--ie 3month tox appointment
1 vote -
Alert Client when it time to schedule appointment
have a text/email notifying the client when they are due for appointment ie- 3 month Tox appointment
2 votes -
Having the gallery with the clients photo should be on the client profile displayed so when a client comes in they are eaily identified
Have the existing clients photo displayed next to the client's name so they are identified when in the office by a staff member
2 votes -
Staff Referrals in Referral Program
Track staff name for client referrals in the referral program and in reports.
3 votes -
Make the appointments adjustable on the calander by dragging.
It would be great to be able to adjust the time of the appointment right in the calendar itself instead of having to click on the appointment and editing it. A simple click and drag up or down would be GREAT.
5 votes -
Can we have the option of not contacting the customer on the app version, like the desktop version gives
Can you please give the option to book an appointment on the app and not contact the customer? The desktop version offers this option.
1 vote -
notification for inspo pic upload
When a guest uploads an inspiration photo, we should get a notification. some guests may do so even after coming to us for years. it would be nice to get a notification when something new is added to their file. Thanks so much for your hard work.
1 vote -
Links to services that only show locations with that service
Ability to link to a service and show all applicable locations that offer it, but not locations that do not offer the service.
2 votes -
Client portal - Ability for Clients to add payment methods for checkout
It would be extremely helpful if the Client portal had a "Wallet" if you will. Where clients can add multiple payment methods for use at checkout throughout any appointment or checkout. This can help for outstanding orders or tickets that need to be closed due to a faulty payment method.
4 votes -
Alle Payment Adjustment
Alle does not always play well with it's flash, rebates and GC's. A patient may not be able to use all at the same time. If a mistake is made, we should be able to make a correction as it is not a merchant charge correction. The need to REFUND the service (ie Botox) to fix this, then the clawback effects commission to the provider, none of this is necessary. we should be able to make a correction to a bill if the error is not on the credit card.
1 vote -
Add Date of Birth to Update Client Zapier Action.
Client request: The ability to update a client's DOB through the Zapier Update Client action.
1 vote -
Add Discount as a perk to for Packages & Perk requirement messaging
We would like the ability to add the Discount perk type to a package. Currently this is unavailable.
Additionally, there is no messaging telling you that perks are required to save a package - this would be helpful to add.
1 vote -
Client Records report - Allow filtering based on Client birthday month
We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.
2 votes -
Service Vouchers - Purchase Outside of a Package
It seems unnecessary to create a package for each service just to sell a voucher. Please enable the ability to sell a prepaid service without requiring package creation. Ideally, a service should be rung up directly, automatically generating a voucher.
1 vote -
Client invoice submission for payment in advance or any overdue $
This would allow us to bill clients remotely without them having to make a trip in the suite, spa or medical office.
2 votes -
Mobile form/document/png upload on BLDV app from mobile device
This would allow us to upload photos, documents and such to clients profile from the convenience of our phones to make some documenting quicker and more efficient.
1 vote -
Bring back ability to add vouchers to client payment method manually
I love the packages and the automated addition of vouchers when purchased. However, there are still plenty of circumstances where we need to be able to gift or add a voucher to a client's wallet for future redemption (customer satisfaction, an error was made during their service, their results aren't quite what we hoped, etc). Right now it takes way too many steps to get it in there correctly (purchase of a package at 100% discount in order to get the voucher added to the client - them manually voiding the extra vouchers in order to leave only the vouchers…
3 votes -
Calendar notes that do not block online booking
Ability to place notes on calendar that do not block online booking
1 vote -
Make check out from the mobile app more convenient/Sync with Duo
Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.
2 votes
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