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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. The customer would like the ability to toggle between staff profiles and not need to sign out of the dashboard.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Ability for system to notify business when a merchant account is submitted and the approval status.

    1 vote

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  3. Would like to give booth rentes the ability to edit their own schedule without having access to everyone else's.

    4 votes

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  4. There is no nation-wide rule that gift cards cannot expire. Federally it is actually five years so if anything, you should have it set to 5 years and then allow each account to implement their own state wide laws. It is not required by law that you police this. Every other booking company and every other gift card system that I have ever used allows for businesses to implement expiration dates on their gift cards. This would be an easy feature to add since you already have exp dates on series.

    It is important for businesses to have the option…

    29 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. I notice after Checkout, the staff display defaults to just who provided the service, prompting the user to toggle the "Staff" dropdown to "Is Working" again. Can we stop this auto default, and keep the default to "Is Working"?

    1 vote

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  6. It would be SO much simpler if at the time of booking, either the guest or the employees can book appointment types -- so clicking New Appointment would prompt user to define whether the appointment is a request, a prebook, or a referral. Makes it easier for salon owners who track these metrics at review time as well.

    10 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  7. Link to a survey on the iPad upon check in.

    1 vote

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  8. If you navigate to a client's profile from the calendar page (or any page other than the client look-up section), you are brought to the client profile but the URL is still https://dashboard.boulevard.io/calendar, so if I want to share that client profile with someone, I have to go to the client lookup page, search for the client again there, and then can use the unique URL with their client ID. This is a very regular occurrence and would be very helpful if, no matter how you navigate to a client's profile, once you are there, you always have the…

    1 vote

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  9. iPad only offers Check in option but if you tap "don't have an appointment," it tells you to see a staff member. We are planning on scaling our salon concept to multiple locations and it would help us automate our processes if it could instead lead the person to our online booking widget instead of telling the guest to see someone to help them out. It would act as a self-serve kiosk in a way and that would be amazing. It would essentially eliminate the need for an additional receptionist.

    2 votes

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  10. When viewing products sales by category or by brand, would like to be able to click on a total and see the breakdown of what items were sold vs just a lump sum amount.

    3 votes

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  11. When a client books online, they are able to make MULTIPLE appointments at the same time. Example a client books a 9am massage on Saturday, they are able to return to online booking and book another 9am service the same day without any flags. This could be disastrous, how was this not been found before?

    45 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. When you select a client to book, provide multiple different services from multiple past appointments to appear under “Rebook a previous service".

    7 votes

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  13. I think it would be wonderful if there was a way to require a finishing service when booking online. So after the client books a Root Touch up, the next required action would be to choose a cut/style or blow dry/style.
    This would be very helpful to minimize calling guests and rescheduling because the color service they are requesting doesn't allow time for finishing and therefore doesn't fit in the slot originally requested.

    If this is already available, my apologies. :)

    11 votes

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  14. Show all booking notifications on one page rather than having to scroll through the bell icon in the dashboard.

    2 votes

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  15. would like to know how much the campaign will cost before launching.

    2 votes

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  16. when stylists know they wont be in to cover their shift they should be able to edit their working hours and close their books. Also they should be able to open their own books without having to call the front desk

    2 votes

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  17. 2 votes

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  18. Ability to schedule texts

    10 votes

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  19. Require an item (or more) in one's cart for an Offer to apply to another item in the same cart.

    Example: Buy one blowout, get faux lashes for free. The code should not be applicable to the faux lash application unless a blowout is also in the cart.

    5 votes

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  20. 2 votes

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