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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

  1. I noticed an oversight today while building a new automation system with out Boulevard integration.

    In Boulevard itself I am able to create two identical tags. This could result in a huge issue if a staff member created a tag not knowing that the exact tag already existed. That new tag would not work with any of our automations as they are tag-ID specific, not tag-text specific.

    Can you please update the tagging system so they have to be unique?

    2 votes

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  2. Have a way to embed a place for clients to enter their emails to be put on the marketing list

    4 votes

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  3. Edit the title of a service without having to delete and/or recreate

    1 vote

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  4. Phone number as a unique identifier

    3 votes

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  5. We are not able to add a group to our waitlist through Boulevard's public APIs

    1 vote

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  6. Support for international (UK)

    1 vote

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  7. People want to know how much things are if we don't have our website up it causes delays. If in the corner where our business name is,it allowed for a link to our site that would be terrific

    1 vote

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  8. It could be very useful if, maybe on a monthly basis, we could receive a log or summary of all of the outreaches from our team to the Boulevard support team. It would help us to identify any gaps in our training, identify patterns, etc. It could even be anonymous, the goal would not be to get any of our team members in trouble, really just to identify where they might need more support internally.

    4 votes

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  9. Ability to disable the "Other" payment method by shop location and/or at the brand level

    3 votes

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  10. 1 vote

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  11. Robust functionality to incorporate BLVD's platform in schools

    2 votes

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  12. There have been several recent events where there is a known issue with Boulevard that isn't bad enough to warrant a status page update, so it isn't communicated to users. Latest is errors in confirmation emails allowing people to confirm appointments before they should be able to. It would be nice to know that this is a known issue before reaching out to Boulevard support. Either a part of the status page or an email list we can subscribe to for these smaller known issues would be good to have so we are aware.

    2 votes

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  13. In effort to ensure a business has clients' most updated information, sending an Email at a cadence of the business's choice prompting the client to update their account information would be beneficial. If anything, sending once per year would help.

    1 vote

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  14. Create an employee messaging system from within the dashboard.

    30 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  15. Generate different discount codes in marketing emails that can only be used one time. For example, a discount code for clients on their birthday but each code is different.

    10 votes

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  16. When adding a client to the waitlist, there should be an option for a date range, not just a specific date. For example, a client has an appointment scheduled 2 weeks out but would like to be on a waitlist for any date sooner. It's a lot of work to add them to the waitlist for each of the days before.

    35 votes

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  17. An alert or system of alerts for when you forgot to clock-in/out

    16 votes

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  18. Want Shopify to automatically sync new clients on both systems

    4 votes

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    • Today the NetSuite integration can only import sales and payments data as NetSuite invoice objects
    • As a business that uses NetSuite for our Accounting, we would like to have this integration pull data in as Cash Sales (and other popular object types) to avoid having AR touched and to avoid clean up post ingestion
    4 votes

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  19. Pop up notification that shows in the Front Desk tab when a client is late for their appointment.

    22 votes

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