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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7585 results found

  1. I would like to add to this and maybe have a reminder pop up when they late cancel within a certain timeframe that we can set?

    If its legal - take a step further and either have the system automatically charge them or put the late cancel charge in their cart/profile to show as needing to be check out by the front desk some how?

    38 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. I would like the option to request deposits for let's say 4th of July weekend, and then once the weekend is over, no deposits are required again, and then on labor day weekend, the deposits would be turned back on, and off again. Having a calendar date range where specific days deposits for service are required and other days when we're not so in demand no deposits are required.

    6 votes

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  3. The business would like to be able to create an audience that eliminates blocked clients. Right now you can only filter to see all blocked clients.

    9 votes

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  4. Ability to turn off online booking cancellations.

    16 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  5. When adding a client tag in the account screen you sometimes have to scroll down to see the button to add the tag. It would be nice if this was just below the contact information so scrolling wasn't necessary. A quality of life improvement.

    3 votes

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  6. It would be a feature to have a time stamp for when you mark an appt as arrived.

    28 votes

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  7. this would be nice in case a member is about to lose their monthly voucher the guest will get an alert, "you have X days to redeem this membership perk before it expires."

    22 votes

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  8. Show the discounted price total in email confirmations and email reminders.

    2 votes

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  9. A true, two way integration with Nextech to reduce redundant workflows and limit room for error

    1 vote

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  10. I would like monthly memberships be charged under each individual merchant instead of the main company's account

    2 votes

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  11. Modifiers are set up so much better than add ons by the way they are inside the service time. They just need to be able to be tracked and for us to run reports on usage. We tried add ons and it’s a mess, TBH.

    6 votes

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  12. have an option where certain people accepting new clients on certain days only (won't allow current clients to book that day ex: Wednesday)
    or certain stylists aren't accepting new clients so that others are more available to take them.
    some of these 30min appointment slots interfere with booking larger appointments.

    5 votes

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  13. As a new salon to Boulevard, we thought we would only use the stored card when prompted or if selected. The checkout is vague and we have mistakenly charged the card on file. Some clients prefer to use a different card than the one stored. We do not like the extra fees involved with using the stored card.

    6 votes

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  14. 1 vote

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  15. They want a pixel provided by boulevard specifically

    2 votes

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  16. 4 votes

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  17. I'm not sure if there is an error or how forms are currently built. We send Pre-Appointment instructions and Post-Care instructions. These don't need to be completed or signed. On the client side, they see these forms are not completed and it's very confusing for them. There isn't anything that needs to be completed since they're instructions.

    7 votes

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  18. would love the flexibility to be able to customize the view and steps for booking appointments. Example:

    View 1: Select a Professional- Service - Date

    View 2: Select a Service- Date- Professional

    View 3: Select- Date - Service- Professional

    12 votes

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  19. Under reports > product sales. Would like to be able to click on the sale and have it populate to the actual sale to see who sold it.

    7 votes

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  20. Charging hourly rates for services and we need to have the option to indicate "/hour" in the booking widget for clients to clearly understand the number they’re looking at is the provider's hourly rate.

    11 votes

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