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7585 results found

  1. The Boulevard team is great and so helpful but anytime there are imports or beta reports created it's my username that's logged as who created it. This can be confusing to our team members, it would be nice to easily distinguish what was done by BLVD to get to the bottom of situations faster as needed.

    For example, when we need help with beta reports the BLVD team creates the reports and it looks like it's by me so no one thinks they have the authority or should delete the report. Also, I get confused because it looks like I've…

    1 vote

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  2. At current the notes of messages end with dot dot dot if it is too long, but I do not believe staff are thinking ever that means there is more. I think they assume the clients or note just end abruptly with “…” because that is the way it was written. I think it would be useful if it either opened the full message when clicked or had a more obvious GUI element to denote that there is more besides being plain text “…”

    5 votes

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  3. Currently, dev teams can 'hard-wire' the custom booking flows as needed but this isn't scalable as any changes to the flow (adding, removing, or modifying services, add-ons, and modifiers) also requires continued dev assistance. This distinction through the API would allow our team more flexibility and autonomy over our custom flow

    1 vote

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  4. I would like to see it as at least a privilege option that we can activate-- This way it's easy for them to replace appt times in the case of a cancelation or offer alternative times/accommodate if they decide to do so.

    6 votes

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  5. When creating a new form, I would like to be able for a client to chose yes or no and then create a line that says "If yes, when?" that a client can also fill in. Instead of having to create a new text box for it.

    3 votes

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  6. include last appt date/visit to the wait list information

    4 votes

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  7. The business would like to be able to view a list of clients who have or have not completed any client forms.

    Right now you can only view on an individual basis through the client profile.

    16 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. Would love to still be able to see prior employees previous schedules on the calendar even after they're removed from the system/disabled access. There might be a way to see it in a report, but it's helpful to see on the calendar day to day to help establish forecasting the business patterns. This would also help in rescheduling any future clients that are on their books without having to run a report & then go into the client profile to reschedule.

    14 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  9. 2 votes

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  10. For the new Netsuite API, we would love to be able to have client names added to the order flow from Blvd to NS. Currently, we would need to pull a client list and match to the Client ID which is a continuous and time-consuming task.

    1 vote

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  11. Blvd allows users to open up more than 2 sale and/or appt booking windows at a time but the third one gets cut off the screen. I know that a workaround is to expand that third sale into the detailed view so that it takes up the whole screen, but it seems like a design flaw that it gets cut off like that at all.

    1 vote

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  12. Currently, when a service provider receives text notifications about appointments, the emoji/icon used is an emoij of a calendar page that has the date July 17th.

    1 vote

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  13. Being able to restrict service providers from viewing certain reports/limiting them to see their own metrics would be very helpful.
    For example, service providers should only be able to see their own tips/commission, and not view everyone else's.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Ability to add together time cards from multiple locations.

    3 votes

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  15. When I'm adding a new client, I start with the phone number (since names you can misspell, but phone numbers are easier to input so our staff start with that) and once I type the number and click "create new client" the phone number auto fills into the FIRST NAME field instead of "MOBILE", you'd think the system is smart enough to distinguish names and numbers and fill them into the right field automatically. But no. And when you go to delete the phone number from the first name field, it EXITS the client profile screen altogether and now you…

    5 votes

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  16. When clients have expired cards, having the system be able to automatically update the expired cards would make the business run smother.

    97 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Ability to view the calendar in a 5 day view

    22 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Would like our business logo displayed on the Duo check in app

    25 votes

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    1 comment  ·  Admin →
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  19. Ability to filter the date in the Gift Card Liabilities report to see what liabilities were for a certain time frame.

    9 votes

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  20. Right now you can only do group checkout in front desk view, but calendar view should also have the ability to add multiple tickets into a group check out.

    11 votes

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