7187 results found
-
1 vote
-
Improved Tag Settings
Control if a tag can be set on the profile level, appointment level, or both. For example, we have a tag for group appointments but it sometimes gets added to a client's profile instead of just the one appointment
2 votes -
flag guests missing email
Flag guests who are missing email and phone number
2 votes -
Set custom scheduling order for clients
Have the ability to set a service scheduling order specific to a client, if they need a specific order different from what is currently set for the business.
3 votes -
Better UI/UX clarity when you are on the location-level vs. brand-level settings
It's very easy to accidentally make changes at the brand level that are meant for just one location because the screen in general, and the top nav bar in particular, looks almost exactly the same no matter which one you're on
3 votes -
Edit/Control Client Instructions Email and Receipt Note at Brand Level
We need to be able to make changes to the client instructions email and receipt note at the brand level. Right now, if we're changing even just one small thing in those messages, we have to do it one by one at all 20+ of our locations
5 votes -
More clarity and control over a location's time zone
A dashboard page defaults to Blvd's own time zone (PT) before the location's address is entered, but we should either 1) be able to change the time zone on our own and/or 2) there should be some sort of prompt to confirm the time zone before appts are made
1 vote -
Reorganize online services
The ability to reorganize the online service menu
4 votes -
Report that shows Hours scheduled/Available
In our old system, we were able to run a report that showed us our productivity in hrs sold vs. hrs available to sell. We plan according to hours needing to sell for so much to be profitable and it helps to forcast the potential business based on hours booked and hrs still available to schedule. We are Strategies coaching clients and we need this data for our reports with them as well.
6 votes -
Custom Time-Block Repetition
change frequency to set days of the week and times instead of setting time blocks up for every single day repeating weekly
20 votes -
New appointment reports
ability to see how many appointments were booked in a day or time period. not just online bookings but manual bookings as well
1 vote -
Remove case sensitivity from email addresses
Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.
11 votes -
Smiley faces are confusing on how theyre laid out in the email when clients submit feedback
the smiley faces are confusing on how theyre laid out in the email. Clients have mentioned this to us
5 votes -
Reporting: Clients without future appts
Clients that have been in to the business, but don't have future appts booked
5 votes -
Remaining vouchers or product units in new appointment window
It would be beneficial to be able to see how many vouchers or product units a client has available to be redeemed when making a new appointment instead of having to fully open their profile to view.
3 votes -
Ability to see paid price of product units on client profile instead of just full value
When a client pre-pays for units at a discount, they are added to the profile with the full list price indicated as the value. It would be good to easily be able to refer to how much they actually paid instead of having to go through their orders to find the original purchase.
3 votes -
Auto enroll clients into loyalty program
Have the ability to auto enroll all clients into the loyalty program.
34 votes -
It would be great if in the staff performance report there were phone numbers attached to each client
It would be great if in the staff performance report there were phone numbers attached to each client
2 votes -
Need The Ability to Refund a Service Paid With a Voucher
There is no way to refund a service paid with a voucher. It's not uncommon for the front desk to make an error in ringing up a patient and if it's caught the next day there needs to be a way to undo it. We have varying redeemed voucher values and services. I cannot keep manually adjusting payroll outside of BLVD because this causes discrepancies between payroll and BLVD. It also can skew providers sales. BLVD needs to be able to account for every scenario that could occur with a transaction.
59 votes -
Ratings
It is so important for SEO to have lots of online reviews, especially on Google. If someone leaves a positive rating, they should be taken to Google, Yelp, or Facebook to finalize their review for being published online. If they leave a negative review, they should be given a screen that says something like, "We are sorry you had a less than positive experience. We will do what we can to make this right." Then, we should be notified if there is a negative review. This way, we can remedy negative outcomes without them being published online, and the positive…
354 votes
- Don't see your idea?