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6339 results found

  1. Contact Logs

    Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  2. Reporting - Membership Booking patterns

    2 votes
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  3. list all clients in receipt when there are multiple clients in one order

    1 vote
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  4. Service Provider Grouping

    Instead of the service providers being listed alphabetically, it would be much easier to check openings for specific services within a department if they were listed by department versus in ABC order.

    1 vote
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  5. Need button to toggle off taxes for Tax exempt sales

    We really need to be able to toggle taxes on or off for services and/or products. Diplomats, non-profit organizations and others are tax exempt. We have several thousand dollars in sales each year that are non-taxable, and Boulevard has NO solution for this, so we lose money every time: we need this yesterday! We, of course, also need reports to show the non-taxable sales for reporting in accounting and payment of sales taxes to the state authorities.

    For more info: https://www.state.gov/sales-tax-exemption/#rulesandregs

    12 votes
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  6. Waitlist Link to Self-Book When Available

    2 votes
    1 comment  ·  Admin →
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  7. Ratings Direct Client to Business' Pages

    1 vote
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  8. Auto-tagging clients NEW to a particular service

    2 votes
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  9. Ability to customize commission pay rates / pay period dates

    2 votes
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  10. Backgrounds and themes

    It would be amazing if we can have options to change the background/theme of the calendar . Make it creative and different

    4 votes
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  11. Resource Staff Assignment

    24 votes
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  12. Processing time to extend past staff's scheduled hours

    1 vote
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  13. Tip adjustment for clients

    Allow clients to add or adjust a tip amount after the service is completed. Most clients do not choose an option for tip when booking because they think they can adjust once they have been checked out. 80% of my clients do not realize once they click "cash tip" during booking there is no option to change it.

    1 vote
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  14. Telling clients we are fully booked

    2 votes
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  15. button for inactive vouchers

    ability to deactivate bulk amount of vouchers at one time. if client cancels membership we need option to suspend vouchers

    10 votes
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  16. Allow voiding of non-credit card transaction beyond 24 hours

    We have had several instances of accidents involving transactions being accidentally charged to cash or other instead of gift cards or credit cards. Sometimes it is more than 24 hours before we find the error, and then it is hard to correct the mistake (recreating appointments, etc..) It would be handy to have the void option for longer on the transactions that don't need the processing that credit cards do.

    6 votes
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  17. Ability to create internal notification banner on calendar page for STAFF

    1 vote
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  18. Make Duo the Default Payment in the Checkout Window

    2 votes
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  19. Goal Setting dashboard for staff

    2 votes
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  20. business charge option for products

    1 vote
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