7199 results found
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remove the option to book a lamination with a hydra facial (vice versa)
Because of the serums/chemicals/ water/ towels that we have to use throughout a hydrafacial the brow lamination would be ruined if performed PRIOR to the hydrafacial. Brows can not get wet for 24-48 hours after a lamination and tint. If we were to do the brow lamination AFTER the hydrafacial on top of raw waxed skin, the client could have a very serious reaction because of the peel/serums already applied. Contacting the clients before hand to inform them of the contraindications can be difficult. Clients become upset when they book the services together and find out they can’t get both.
4 votes -
Ability to Edit Confirmation Copy
Would be great to be able to set our own confirmation copy so we can add in specifics such as parking info.
3 votes -
Report that shows sales detail including payment type (cash/card/check) that can be filtered by stylist
We have a need for a report that shows sales detail (service/product/tip) including payment type (cash/card/check) that can be filtered by stylist. We pay out renters according to how the salon took payment for their clients and right now it is a tedious process to pull and cross reference multiple reports.
7 votes -
Confirmation emails should be sent from Salon, not from Boulevard.
The confirmations to clients come from Boulevard (as the email sender), but the thank you emails come from the Salon (as the sender). All should be from the salon to be consistent and for clients to be able to search emails and easily find the information.
222 votes -
Add a field to Client Visit Frequency report
In the Client Visit Frequency report, please add a column for the 'service type' (short cut, long cut, etc.)
4 votes -
collecting credit card before booking
When people call to book and it is done on the business side, there's no way to collect credit card info BEFORE booking the appt. You have to finish booking it (which notifies them) and then go back to the persons account and add in CC info. There needs to be an option to collect a CC before we finish the booking process. We need to have CC info for our cancellation policy. We used to be able to do this with square but BLVD does not let us. It is kind of pointless to ask for the CC after…
56 votes -
Allow check in notifications to go to one number/email
Allow all check in notifications to go to one number/email regardless of who is performing the service.
1 vote -
4 votes
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Modifiers do not work correctly if booked at front desk.
Modifiers currently work as intended for customers booking online with Min and Max settings. They should automatically show when booking an appointment from front desk as they do for online (if a modifier exists for a service). They also do not follow ANY of the rules (at the front desk) defined by setup of a service such as Min and Max, rendering them mostly useless because of this broken cohesiveness between online and front desk booking.
9 votes -
product sales
When in a booth rental atmosphere, my girls selling retail get a commission for selling, to keep track it would be very helpful if in the sales part when only selling retail there would be a notes part that they could type in their name so I could identify that they sold the product instead of having to keep a list on paper
1 vote -
One Unique Email Address Per Customer
Right now, there are three cases that cause a lot of confusion internally.
- Email addresses are not required for profiles
- Multiple profiles with the same email address can be created
- Case sensitivity in emails (which doesn't exist on any other platform), which means chris@ is considered different from Chris@8 votes -
Schedule practitioner by service
For example, have someone available for service 1 and 2 from 8-2, but after 2, only available for service 2. Also, daily capping on service time per practitioner - for example massage therapist wants to limit to 5 table hours a day.
11 votes -
Bell Notification when Walk-in is Booked
The business wold like to be notified with a notification or a sound alert when a walk in is made on the iPad
4 votes -
Permission: Add / Edit / Delete client notes
Currently the note settings is over all. If a note can be added by the user, they can also edit and delete. The business wants the user to be able to add notes but not have permissions to delete or edit.
11 votes -
Employee leave tracking sheet in the dashboard
Have an employee leave tracking sheet in the dashboard.
4 votes -
For Manage < Schedule, the week view is from Monday-Sunday, unless there is a reason for this, I strongly feel this should be made Sun-Sat
Just to avoid mistakes when making schedules, I think the weekly framing should be shifted to standard
3 votes -
Professional App and dashboard to show visual cue on current appointments running late, next appointments running late to give a warning to
Was thinking that the professional app should send notifications if a business desires in order to alert staff that they are running behind. I would ultimately love it if the app had a "live console" mode that if there is:
upcoming appointment, shows minutes until expected arrival, what the client's normal minutes prior or late to appointment check in is (using client database)
current appointment, shows checkin time, start time if stylist marks as active state, shows expected completion time, BUT shows timer countdown until expected completion time and percentage of current appointment and color coded background that starts flashing…
3 votes -
credit
Automatically Apply Account Credits
We run a salon, and while the credit button during the checkout process is visible our receptionists don't always know to click that first in the fast paced weekend, so it would be very ideal to have all deposits/account credits apply automatically during the checkout process or have a pop up asking if the credit would like to be used. Thank you
11 votes -
Inventory on hand by selected dates.
Inventory on hand only allows you to see what is current. I need to see what was on hand dec 31st for taxes. I currently can't pick a range of dates to see what the inventory was during that time span.
14 votes -
Ability to Customize Walk-In process on iPad
Business would like the client to simply be able to enter in a phone number or email only. Currently phone, email, first and last name is required. If any of the information is entered differently from the profile including the name, it creates a new profile. The business feels this leave room for error on the clients end and then they have duplicate profiles.
5 votes
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