7171 results found
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have a guide as to what causes errors when making large edits to an appointment
When editing an appointment to change a combinations of service, provider, or resource the edits often result in an error, and then having to start over.
You can usually only edit one or two details before having to save/close, reopen, and continue editing (minimum of 5 clicks to not send email and get back to editing). It would be nice to have a guide to what combinations of edits cause the errors, or to not have errors to start with.
3 votes -
Update issues
Hello, the new update has some issues. When we are trying to update/add a service to an appt (for example an add-on service) it makes you cancel the entire appt and start over. This takes more time and is not as simple as it was before.
2 votes -
Have price changes show up when clients are paying for future notice
Have price changes show up when clients are paying for future notice
1 vote -
The ability to change the function of the Network restrictions
being able to separate the restrictions of viewing the dashboard only in the business and having no restrictions with the Professional app.
2 votes -
allow us to set a different paying client than guest receiving appt
oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…
12 votes -
Automated notification to fill out new consent forms every 12 months
We would like a feature to automate notifications to client is notified via email confirmation & admin is also alerted to fill out new consent forms every 12 months
7 votes -
Voucher bulk select/deselect for bulk expiration date updates
A select and deselect all button on the payment method screen in the client profile to update voucher expiration dates at once
6 votes -
Quickbooks Auto sync to merchant processing fees
The business wants the merchant processing fees to automatically go into Quickbooks.
3 votes -
Go back to the old way of checking out clients
The new way of checking out clients has too many unnecessary steps. The old way worked better and was more efficient for both the clients and the stylists. The tip should go back to being asked before the payment because everyone asks if they can tip and I have to explain every time that is if after you pay. Also we should only have one step that you have to "confirm" the payment. Right now they have to press continue and then later confirm . The continue steps is unessascary and just makes the check out process too long.
4 votes -
Duo app check in require form completion
When clients have forms to fill out upon arrival, they check in which notifies the service provider they have arrived but then have to fill out the forms. Our stylists are going to get them before they have barely even touched the form. I think this would be easily avoided if they were not marked as checked in until after their forms have been completed.
2 votes -
custom voucher expiration
Custom voucher expirations - have the ability to create custom expiration dates for vouchers (between 1 year + and beyond)
7 votes -
1 vote
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Find customer with phone number. Different customers have same first and last name Thank you!
When adding an appointment to my calendar.
Find customer from existing list by phone number. Instead of adding customer into Boulevard every time an appointment is made.2 votes -
Add a way to assign documents for review/signature
To comply with medical documentation requirements for review by a supervising provider, we need a way to assign documents to a specific user within our account. This is very standard in other medical aesthetic documentations systems.
4 votes -
Flag charts that have not yet been completed by providers
Flag charts that still need to be completed by providers rather than having to manually check each chart.
42 votes -
Profile Assignment
The business would like the ability to have one profile with multiple users as they only have one computer and said it is not realistic that each person sign out and then sign in when checking a client out.
1 vote -
Loyalty program tiers
Would love to have tiers available to reward our most loyal clients even more - i.e. once you've earned 1,000 points within the year, you earn an extra 0.5 points per dollar spent.
18 votes -
Loyalty program for members
It would be nice if we can offer our members an additional perk from the loyalty program, since they are also loyal to us as members. The ability to differentiate points earned and/or redeemed for members vs. non-members would be great (i.e. members earn 2 points for ever $1 spent, non-members earn 1 point).
ALSO, would love to reward our members for just being members! For example, after their first 3 membership payments, they automatically get their next month free.
10 votes -
Report that shows number of appointments booked on one given day
For example, at the end of the day running a report that shows how many future appointments were scheduled that day.
5 votes -
Waitlisted Client Prompting
When a client is booked directly from the waitlist, it would be helpful if Boulevard would add a pop-up or prompt to confirm the client can be removed from the waitlist and once selecting "yes" client is removed from the waitlist immediately. Rather than providers having to book and then manually remove them.
6 votes
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