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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7170 results found

  1. Add the ability to report on cost of services within the commission reporting. Including when unit based pricing is involved so commission can be accurately reported based on net revenue, not gross, as this can vary wildly depending on the service provided and number of units used.

    4 votes

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  2. The business would like to be able to have the option to make font Bold or not Bold in certain areas.

    1 vote

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  3. Sales reports should be sent via email daily. This goes for the merchant services information as well.

    10 votes

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  4. It would be fantastic if blvd can categorize specific tags so that convertkit can then import these tags into their corresponding automations via the integration. For example if a client wants joins our membership and is tagged with a member tag then for that info to be shared via the convertkit integration and be able to identify that specific tag so that they can get put into the proper funnel.

    2 votes

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  5. Note show on schedule/calendar view when you hover over appt

    8 votes

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  6. The business would like ratings to be automatically posted to Google and other platforms rather then having the client manually select.

    27 votes

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  7. The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.

    15 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. I had one client booked for with two different stylists in the same day. When I went to check them out, I had to ring them up separately (i.e. ring up services with one stylist first, then with the other as a separate transaction). I would love to be able to do this all in one transaction.

    2 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. Currently, there is only the option to have "First Available" or "Specific Date" as selected. A lot of times our clients have to come in after a certain time but book out just in case to a later date (hence, the waitlist). Having the option to select a "Date Range" where we put in a "start" or "from this date" to a "to this date" (be able to select on a calendar as if making an appointment) drop down or whatnot would be super helpful for efficiency. We are currently marking client's requests as "First Available" but specifying in a…

    17 votes

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  10. The checkout process is SOOO detailed and gives the opportunity to show credits used, the name of a discount/promo, multiple payment types etc. Yet the receipt that is available after the transaction, clumps all the discounts into one sum, therefore making all that work USELESS for anyone that wants to reference it! Please carry the coding that is in checkout process to the receipt--this is the good CUSTOMER SERVICE our patients deserve!

    2 votes

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  11. 3 votes

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  12. It's already a little annoying to have to edit the appointment to add the add ons but now you have to edit the appointment and the click on the 3 dots and click select add on to even show the add on options. It would be way easier if you could add them at check out simply by typing them in like retail.

    4 votes

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  13. last system you didn't have to change out of your main screen to simply do a singular sale. a separate tab would work . At the moment you have to go to sale and theres this little tab far right ,anyone new to the system its quite confusing

    2 votes

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  14. We need the $ coming from memberships to go directly into account credit

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Needs a feature to have a secure webchat with clients

    1 vote

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  16. It is very inconvenient to have to go through every client's appointment with the stylist that no longer works here and delete the appointments. Boulevard should just delete every upcoming appointment that any client has with that stylist.

    3 votes

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  17. 1 vote

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  18. A client created a reservation for themselves and a guest but when they had cancelled the reservation on Boulevard it only cancelled the main client and did not cancel their "Guests" reservation. They assumed that both reservations were cancelled so a simple "did you want to cancel this one as well" would have saved us the money and time!

    17 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. "Select Service Time" Page: Many users have expressed difficulty in navigating back from the "Select Service Time" page to the previous page. I would greatly appreciate it if you could improve the visualization of the "back" arrow or even create a "back" CTA (Call to Action) that is easily recognizable for users, ensuring a smoother and more intuitive user experience.

    3 votes

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  20. In the old platform my work used, we were able to upload client's info, despite something like an e-mail address being invalid, which would allow the information to be saved. It would be really nice to be able to update and save the CT's information, despite there being something wrong in their information, like the email. As it stands now, I'm unable to update some CT's info due to invalid information which, truthfully, is more than frustrating. Whilst on that subject, our old program altered us when it was someone's birthday so we could apply a b-day discount at check…

    1 vote

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