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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7567 results found

  1. it would make reconciliation much easier to be able to view all invoices with location and line item breakdowns in one place and be able to download it too! instead, we have to go into the manage tab at all of them which is very time consuming

    4 votes

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  2. 13 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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    1. Stylists should be able to see who booked the appointment from their app, not just from the receptionist's view on desktop
    2. It would be nice to see the whole week
    3. Sending messages through the app to contact clients/see confirmations
    4. Stylist could see their merchant account info in their app
    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. Client profile is created by the form being filled out, not the other way around.

    1 vote

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  4. Make the waitlist box change color when someone is added, or add a symbol to indicate the waiting appointment. It's very easy to miss the gray number.

    3 votes

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  5. I'd like to be able to edit the transaction date for an order if needed.

    1 vote

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  6. The business would like to include shipping cost for the orders.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. Due to our salon having two locations, and we have stylist that work at both locations, sometimes the clients get confused and end up going to the wrong location for there appointment. The confirmation texts only have the main name for the salon and time. I believe the text should also include the location of which salon they are booked and what services they are booked for.

    4 votes

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  8. Would love to receive an email at the end of the day with a daily summary without having to go into boulevard reports and filter out. A report that states all sales for the day, total appointments, any refunds and any other general important metrics. Other softwares like square do this and it was always a helpful way to review each day quickly.

    6 votes

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  9. 3 votes

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  10. After a client checks out, we would like to be able to edit the tip. Sometimes clients accidentally click the wrong tip or they dont tip at all on accident. We want to be able to edit that after the purchase.

    3 votes

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  11. I would like to be able to pull up the liability waiver at any time during the appointment, not just before or at check in. Sometimes we pivot during the consultation and it becomes necessary to have this form. Having to re check in is a hassle.

    2 votes

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  12. Allow color coding for client type - online booking, VIP, new client. The tags a re good, but it would be better if this was an automatic thing.

    4 votes

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  13. Add a tab for business' to see clients who started booking an appointment but did not finish the process. This will allow business' to reach out to the client to help finalize the booking, answer questions a client might have, etc.

    4 votes

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  14. have a block history tab that shows what staff member created, moved, edited, or deleted a block (specifically recurring blocks) like you can see with appointments

    8 votes

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  15. If it was native in the ratings response form if they select 5 stars for their provider, to be prompted to send a quick snap of their content-ness with their service. If these were appended to the ratings page then businesses would have a great new resource that could organically get positive feedback alongside potential assets to use for marketing purposes.

    Additionally perhaps the photos could go through a round of ML smile scoring to determine the quality of the feedback response and then if our terms and conditions allow for it, suggest to Blvd partners in the Marketing panel…

    1 vote

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  16. 3 votes

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  17. Clients are constantly confused by the online system asking them for card info every single time they make an appointment and then we have like 15 copies of the same two cards on file that we have to delete.

    Make it so they just have to update expired info or they just have to confirm the CCV security code when they make the appointment

    4 votes

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  18. I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)

    8 votes

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  19. Please allow us to be notified for all membership purchases and renewals

    3 votes

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