7170 results found
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Increase Character Limit on Note Addendums
Please increase the number of characters that can be used on Note addendums. Currently the character limit restricts us from using this function how we would like. Thanks.
2 votes -
Booking widget- Spanish translation option
We have many Spanish speaking clients who use the booking widget. It would be very helpful to have. If they are on the booking widget and could turn on a translate feature to book, that wold be great
7 votes -
Fix your "beta" reporting
Fix "beta" reporting. It's as unreliable as it was in Jan 2020 when we signed up, if not slightly worse. Some days I can't get the Detailed Line Item report to work at all, and this is critical to our business as running payroll relies on it. This was in "beta" in late 2019... why isn't this fixed?
3 votes -
Marketing Campaign based on cancelled appointments
The business would like to be able to send an email blast to clients who have cancelled within a specific date range.
2 votes -
Change client after appointment is booked
some clients share profiles and may need to change who is paying at time of checkout-
9 votes -
Enabled Services & Commissions at Esthetician Level not the Location Level
When we have 70 locations and one employee will be working at multiple locations it can take hours to enable their services and commissions between multiple locations.
It would be incredible to be able to set the commission and enable service by the esthetician and not by the location.
6 votes -
1 vote
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Read vs unread message filters
Offer a filter option that shows unread messages only in the message center.
30 votes -
Redo procedure within blvd for when client must be seen again to correct the recent service.
There are two possibilities when we are inviting the client back in to "redo",
1) They will be seen by the same service provider. The client will be rebooked the same service, but no price should be listed nor pricing. In the background there would be either a commission pull from the first service (to combat the hourly wages being used to complete the same work again) and notation that this service is NOT to be considered an additional appointment or service, but a REDO for reporting processes.
2) The client will be seen by a different service provider. Depending…
2 votes -
2 votes
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hide inactive services
Under "services" in management, we should be able to hide all of the inactive services
4 votes -
Three ideas to make forms more useful
A method to move forms between clients. Several times per week we have a spouse fill a form out under their own name instead of the spouse filling it out under theirs (or parents and children). being able to move the form to the proper client would be wonderful!
Method for storing a copy of a paper form with the forms in Boulevard. (some of our guests just don't get electronic things) Currently a pdf file can be stored in client notes, but it would be really nice to get it in the forms section.
Ability to re-send forms after…
4 votes -
Ability to make an Add-on Required
Currently you can only make modifiers required. The business wants to make add-on's required.
5 votes -
Improve Duo - Reduce Constant Disconnect and Unlinking
Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…
59 votes -
Ability to restrict tags to be for either appointment tagging or client tagging exclusively.
Sometimes tags are not relevant to one or the other but staff will choose them since they seem appropriate, which then may cause unintentional downstream activity.
Example tags that staff put on appointments that should only be allowed as client tags: allergies, language barrier, always late, has previously no showed, extremely picky, big tipper, has disability, friends or family, etc.
6 votes -
Hide Service Provider Name in Confirmation Email
Ability to NOT SHOW who a client is booked with. We move clients multiple times thought the day and cannot guarantee which technician will see them. Please add an option to disable the name of the provider from confirmation emails/texts.
4 votes -
forms and charts moved from gear icon to manager access level
I would love for my Guest Care of Service Lead be able to manage forms for appointments but seeing how they are under the gear icon, I am the only one able to create and manage them. Please put them under the mangers tab instead.
4 votes -
Exclude Gratuity from Sales
Is there a way to exclude tips from sales (gross/net). I have to go into every spreadsheet I pull and manually adjust this.
21 votes -
Ability to Connect Notes from Forms/ Charts
The business wants to be able to have notes entered on a form or chart and they connect to the client profile.
8 votes -
1 vote
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