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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7562 results found

  1. Ability to track blocked hours to be able to see how much time your staff is blocked off to be able to compare to how that impacts their pay.

    4 votes

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    1 comment  ·  Admin →
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  2. I'd like to be able to charge for a valet service and would love to be able to charge that from a 'Valet' section on the checkout window. Could this be something that is implemented?

    1 vote

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  3. Often alerts are business critical and the only way to see them is on dashboard. Staff that do not normally use dashboard do not see these alerts and it may be crucial that they are aware of the temporary issues despite not being in front of dashboard (or if someone dismissed the alert). Having these mission critical alerts go out to all service providers could mean the difference between disconnected massive confusion and collective working around.

    2 votes

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  4. Ability for clients/patients to be able to choose what language Forms are in when sent a link

    8 votes

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  5. The ability of putting in quotes for specific services into each client profile. Then being able to pull a report/filter for any client that was quoted that specific service for marketing purposes.

    19 votes

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  6. Email that auto sends once appointment is completed. Can be customized however business would like!

    24 votes

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    1 comment  ·  Admin →
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  7. Deactivate or archive an entire brand instead of having to click each individual product

    4 votes

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  8. We are a soap notes required biz.
    We are having issues with soap notes compliance and there is no easy way to sort who is leaving them and who is not. We need an indicator of incomplete forms-either on the providers profile or on the client. Right now reception has to go through all the day before and send out mean emails. Yes people should just do them, but the human brain is silly.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. When patients cancel online them, ask them to select a reason for cancelation and prompt to reschedule. It would be nice if we could change the options for cancelations. Thank you!

    26 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. Please add the ability for us to recoup all missing payments at once for a client!

    1 vote

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    0 comments  ·  Admin →
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  11. Would love to get the white heart emoji color added if possible.

    1 vote

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  12. Charts can be easily accessible and not mixed in with forms

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. It'd be a great idea if warnings were surfaced before sending out a One Time Blast advising the user that these campaigns cannot be edited, or unsent once they go live so that users are notified that they need to check settings and their content over before launching a campaign.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Alerts if client/patient has a history of no-shows or cancels often.

    Ex. When we're choosing a reason, client canceled, client no-showed, if we're choosing the reason, if the system could recognize that as: "Hey, history of no -shows or one no -show", it would help prepare for that appointment.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Pop-up when their are Open Orders

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.

    85 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  17. As a medical practice having the date and time a patient signs a form or a provider signs a chart is very important. Currently, each record shows a time stamp on the computer but this does not appear when it is printed. Having this printed would be very helpful for any medical legal issues. Thank you.

    24 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  18. As a medical practice a patient's DOB is required. Please do the following;

    1) Require Birthdate when patients book online for the first time thereby automatically pulling it into their Client Profile,
    2) Change the Birthdate Forms field so it does not automatically default to "Today's Date" on the mini calendar selector (many patients are clicking on Today's Date accidentally),
    3) Add a field that automatically calculates the Age based on Birthdate

    Thanks so much!

    372 votes

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    Waitlisted  ·  19 comments  ·  Admin →
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  19. It would be helpful to be able to access forms in the check-in app. When several guests check in under a group booking with one number we have to build out profiles and forms and have them fill out one by one. If they put their number in it creates a walkin appointment and you can't tie the walkin to the the already scheduled appointment. If we could go to their appointment and access forms there in the app that would speed along the check in process when there are multiple guests.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. It'd be great if the appointment tiles in the Front Desk view changed colors depending where the client is in their appointment process so that receptionists can easily identify what stage the client is in.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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