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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. Occassionally manufacturers will alter or update an items barcode for their own reasons. Businesses are placed in a strange situation where although the product is largely the same (size, color, volume, formula) but the packaging has been altered so that the barcode is different or the name of the product is slightly different.

    Remaining stock needs scannability with the old barcode, but new stock needs the new barcode. Having the ability to have both scans register as the same product would make the transition seamless for staff requiring only input of this into the product details if it were possible.

    3 votes

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  2. I have another service that is a text svc (numa) that you can connect to the Google chat. I am sure you could do the same to blvd. It would be great to have those folks under one hub. We currently have the google chat turned off as it is just one more thing to monitor, but if it went directly to our dash that would be fantastic.

    1 vote

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  3. We have some SKUs and also some offer codes that we only want managers or our CX team using but there's no way to protect that in the dashboard. Right now, we will put "Managers Only" or "CX Only" in the name of a product or offer code but that can be a weird experience for clients and also makes it hard to enforce that only certain employees should be using them. It would be really nice when creating products and offer codes to be able to select which privilege groups can access them

    3 votes

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  4. Product cost to do a service. This way you can see your profit margin example : Blonding service... how much for shampoo, conditioner, backbar products, lightener

    11 votes

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  5. I've noticed that emails with underscores in them don't show up when you search them in the clients tab

    1 vote

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  6. We offer an array of add-on options, including multiple haircut and treatment choices. To enhance our online booking experience and make it more client-friendly, we'd love to organize these add-ons into sub-categories. This way, instead of a lengthy list of options, clients can easily navigate and select their preferences. Example as follows:

    Haircut Add-Ons
    - Haircut A
    - Haircut B

    Treatment Add-Ons
    - Treatment 1
    - Treatment 2

    7 votes

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  7. We would like to request that multi-merchant accounts receive instant funds for gift cards, cash, and account credit sales and payments.

    3 votes

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  8. Being able to toggle off Apps & Integrations setup for users would be great. We had a recent issue where a staff member created a Zapier integration sending client information to a Google Drive. Please have the ability to disable Apps & Integrations for specific users.

    3 votes

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  9. The Blue "update available" bar is super helpful to let us know when new features are available, or to make sure we are using the latest data.

    Unfortunately it covers some of the needed navigation features in the form builder.

    Could the bar be made to come in above the normal screen (pushing everything down) instead of over top of it? That way the navigation features are available to ensure our forms are properly saved before refreshing the page.

    1 vote

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  10. Would like to have a new flavor of tea maybe something for the holidays since thanksgiving and Christmas is coming up.

    1 vote

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  11. 2 votes

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  12. If a client has a recurring monthly membership charge it would be nice if they got a reminder text after a certain number of vouchers accumulate in their account. Once they have four or five it becomes hard to catch up and use them all.

    1 vote

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  13. 3 votes

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  14. When a client pays with a gift card I am not able to complete the transaction if the gift card is less than the amount due. I should be able to apply the gift card and then there should be an outstanding balance to complete the transaction

    2 votes

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  15. 2 votes

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  16. The business would like appointment ratings to be apart of reporting so they can get an average and view as a whole rather then per location.

    4 votes

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  17. Within the checking out of the client they get all the way through and then we have to ask, would you like a copy of your receipt through email. A customer suggested they be able to say yes or no to this on the ipads

    8 votes

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  18. It would be great to see who suggested the products to clients. It will help with commission when the clients return and purchase the products.

    2 votes

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  19. With previous email marketing systems I've used, the marketing emails will come from our general email address and there is a verification step in which I'd add SPF records on the back end of our domain manager. This helps with emails not being sent to spam and with images not being hidden for certain users.

    3 votes

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  20. If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment

    7 votes

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