7146 results found
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Expiration dates with products
With products you sell/offer at your business, you can have the option to tie expiration dates to that product to help when doing inventory, to keep track of when stuff is expiring and you need to order more, etc.
36 votes -
Create sale for only retail products in Professional App
Option to create a sale within the Professional app for retail products when the client doesn't have an appointment
4 votes -
3 votes
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check in via the app
Being able to use the app to check clients in. Unfortunately our internet can be a little spotty and sometimes I'm only able to work using my phone. It would be great to check clients in directly in the app instead of having to sign in on my browser.
3 votes -
pause notifications based on appointment
If an appointment needs to be rescheduled due to a scheduling conflict, it would be nice to pause reminder texts/emails to the customer while still keeping it on the book so the front desk can reach out to customer
2 votes -
Call Reporting
We love the functionality of the incoming calls. I would like to pull reports on the number of calls received and number of calls picked up/not picked up.
3 votes -
Confirmation window after editing an appointment
It would be great to have a confirmation window appear (similar to when an appointment is rescheduled) after you make edits to an appointment. Ex: change service, time etc.
2 votes -
change behavior of "apply to all upcoming <day> shifts" logic
When editing an employee schedule, you can change a single day. When completing the change the schedule for all upcoming shifts on that same day of the week. The problem is, the system doesn't just update upcoming shifts, it updates every <day> for eternity with the new schedule. The logic should change to only update the already scheduled shifts, OR the statement should be changed to read "apply this change to all <days>"
1 vote -
2 votes
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Character counter for Contact Center so that businesses can be better informed whether that extra emoji or punctuation is worth it 🤓🧐
Best implementation would show everything past 160 characters with red UI then showing how many additional messages would be used to send.
2 votes -
2 votes
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Easily add products sold from the week before into a purchase order
Have a reorder report/an easy way to identify what products were sold the week before and directly add them into a purchase order.
2 votes -
"No appointments available" for request through online booking is extremely explicit.
I find that when potential/existing clients see this they believe either that there are absolutely no appts available that day or believe that the requested staff is fully booked on a day they are not even scheduled.
It would be better to let them know that there are other service providers available on that date to attempt to retain the potential booking and not be worded so absolute that there is no hope to get an appointment on the selected date.
Additionally the flow implicitly causes the client to assume that the service provider was or is fully booked on…
5 votes -
Ability to toggle online booking to show clients All Times vs only showing Best Times
Ideally I think the option to show Best Times for anything more than 2 days forward is fine for optimization, but showing the today and tomorrow options of All Times would lead to greater booking
1 vote -
3 votes
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Bulk sign forms
We would like the access to have our Medical Director bulk SIGN forms!
42 votes -
Review of Marketing Billing & Effectiveness & Metrics
I'm all for paying for the marketing expenses, and love the idea of the marketing suite. However, I believe the billing system is unfair. It's set at $2 for each email SENT.
At one point, two of my daughters and my sister received services. I only levied a $30 product fee on my sister, and I didn't charge my daughters. However, I was billed for marketing emails sent to them, even though they never opened or read the emails.
I only know this because I was curious of the marketing metrics and had to reach out to Boulevard to obtain…
4 votes -
1 vote
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4 votes
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multi check out
when two appts are merged and one persona pays, the history of that transaction does not go onto both accounts. we have some clients with missing transactions and it is because its on the other persons account. This is not a good scenario
2 votes
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