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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7146 results found

  1. We need a central place to save contacts and then in the locked section we like to save login details that only Admins can see. I want to save more contacts in here and then be able to search by their name, etc.

    1 vote

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  2. It would be great to have an option for a staff member to clicks a client profile in the BLVD app, pick a product they like and push it to the desk. When the client checks out a pop up appears and it says what product their technician used. You can add it now on the web version but would be better to have it come from the BLVD staff app.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. The add-ons are great IF you never have to change anything on the appt! If you need to change say the first service, for example single process, the gloss add-on will be removed! Then you following service is moved up, so you have to retype the gloss, and then re-add the last service ( and you better remember if it was a blow out or a haircut, cause it's gone, and we all know we are always juggling several things at the front desk!)
    So please unlink the add-ons to another service, so we can easily make changes. Thanks

    2 votes

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  4. Currently when customers purchase gift cards, it prompts them to send the card to someone. It would be nice if there was an option to purchase this for yourself OR email to someone else.

    5 votes

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  5. The business would like to limit offer codes for non members only. Right now you can only limit for member’s.

    6 votes

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    1 comment  ·  Admin →
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  6. We often have multiple purchase orders open at one time. Need to be able to see the "Memo" field on the Purchase Orders summary screen to figure out which one we are opening. Otherwise we waste time clicking through until we get the right one.

    1 vote

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    • for example if someone wants a hot stone massage and books online it will add the tag so that we are prompted to turn stones on
    3 votes

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    1 comment  ·  Admin →
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  7. Usually I want to pay staff on the normal service fee, not the discounted price, but there are instances when this would not be true- memberships, package pricing, and with certain services. I would like to have more control over when discounts are eligible for commissions and when they are not.

    3 votes

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  8. Memberships should have the option to be paid via alternate methods such as Venmo

    4 votes

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  9. We would like to be able to tag two employees with a sale rather than being limited to one.

    5 votes

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  10. This feature would allow us to set a client accommodation that requires a deposit or payment in full upon booking from particular clients. This would help with clients that have a history of no-shows or chronic rescheduling.

    15 votes

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    1 comment  ·  Admin →
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  11. To have the ability to upload our own forms and incorporate form translation so they can be digitally signed and be able to sync to the forms tab in the client profile

    Background: We have many forms and they are different one for each service and depends on provider. It's difficult for us to manually create their own forms individually and do not want to create their own forms to miss legal jargon and we have to abide by NYS laws

    6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. Vagaro had a feature that was very useful with timekeeping; they had a unique QR for each employee and they could clock in and out by simply scanning their QR at the front desk. This feature made it much easier for employees and the front desk.

    5 votes

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  13. Currently the View Usage only shows current month. Would be nice to have a report that shows all months, find trends, budget for client notifications.

    5 votes

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  14. I noticed people tipped exponentially more when our systems were down and they werent prompted by the precentages at checkout. Maybe instead of 18, 20 and 22% we had 20, 25 and 30 and if people wanted to tip less they would have to enter it manually?

    2 votes

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  15. Blvd is great from the admin side, but it's customer facing side is TERRIBLE. I need ya'll to prioritize fixing this.

    I switched to BLVD a year ago after a decade with booker. I made the switch because I needed some of the features that boulevard offers that booker didn't. BUT IT HAS COST ME SO MUCH IN BUSINESS. I get complaints and confusion from customers about the online booking every day. The BIG issue is not being able to see all the available times in one view. Instead, people have to select a time and get assigned to a…

    165 votes

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    Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.


    On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…

  16. Would like the ability to TURN off online booking for any staff that has a time block. Marking it as unavailable so that certain services with the double booking option are also still blocked for online booking

    Idea: maybe to have an option to select Unavailable for online booking "time" under Schedule tab under Manage

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Visually, its hard to see the names and the whole calender. Can we have presets where we can make the words on appointments and icons bigger without compromising the whole view

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. The business would like the ability to track products when utilizing the forms/ photo markup

    11 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  19. Automatically sync and utilize Galderma Aspire Rewards.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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