5948 results found
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Location level product info AT BRAND LEVEL
When looking at products at the brand level, you should be able to see a list of which shops a product is active at. If a product isn't sold at all shops and you want to confirm which ones it is enabled at, right now you have to literally go through each location one by one and search for the product at each one to see if it is enabled or not. This is not sustainable or scalable for us at all.
1 vote -
Create New Client Through Message Screen
It would be convenient to be able to add a new client through the "Message" tab without having to click the "Client" tab. Being a new location, we have new clients messaging us to get scheduled so when I add them as a client, I have to copy their information down, then click the "Client" tab to "Add New Client". If this can be done through the actual message itself, it would save on time and efficiency.
6 votes -
Timed Option on Resending Forms
Add a Timed Option on Forms. For instance it would be nice every X amount of days/months/years the form is sent out to patients to update. We would use this to keep their Health Questionnaire up to date.
4 votes -
Figure out how to do a group checkout on iPad.
We absolutely need this. It's very inconvenient to have to buy a different device to be able to accomplish this.
2 votes -
cash payment option for services priced at $0
It would be helpful to have a cash payment option for services that have been marked at $0.
4 votes -
More specific beta report error messages
When BLVD is having systemic issues or when the user configures a report wrong it's the same error message that appears for beta reports. It would be more helpful if there are specific error messages. Most of the time it's user error and by not having a clear error message displayed it leaves everyone to believe that the system is unreliable versus their lack of understanding of how to use it. For example -- "Oops! Cannot configure rows and columns the same. Try editing your configuration!"
2 votes -
Report detailing occurrences of price adjusting that do not fall within offers or discounts so that businesses can monitor this “workaround”
Unless I comb through each sale, there is no way to understand if staff are potentially handing out adjusted prices which in most cases diminishes income. I strongly believe staff understand this is a way of hiding their dirty work from management in some cases. The loss revenue for businesses is completely unmonitored at present. Increased revenue from price adjustments also should be scrutinized since targeting upcharging to certain clients could potentially land businesses in hot water.
I believe all price adjustments can be listed for any given service provider for any given period. I think the service provider should…
2 votes -
Warn if a UPC or SKU is already in use when creating new products
When selling a gift card there is a pop up window if the card is in use. So, something similar when creating a new product (or duplicating a product) Just highlighting the field or the field label in red with a note that states "This [sku or UPC] is already in use" would be very beneficial to help prevent mistakes when entering products.
3 votes -
Viewing blocks on Professional app does not show all text that the block has and is cutoff at the edge of the screen, rewrap text plz
Currently long strings of text that exceed the width of display are cut off. Would be helpful if the text was rewrapped to be multi line on displays. On dashboard strings are cut by window size. On professional app it is cut off by width of mobile device.
4 votes -
Bring back the cancel button for Duo transactions
There used to be a "cancel" button when processing credit cards with the Duo. It would be nice to have that button back in the new flow. Occasionally the app or Duo lock up and the cancel button on the Dashboard end may be able to save the experience by allowing us to cancel from the desk.
2 votes -
AI {Chat/Text} Bot
A messenger bot that actively scans the schedule searching for inefficiencies in the timing of appointments.
1.) Give the bot info on how your appointment timing works. (i.e. a 30 minute takes up three 15 minute spaces or a 60 minute occupies five.)
2.) Bot determines which appointments to move in order to increase room for additional appointments
3.) The bot engages with the client over sms asking to move up or down
4.) The appointment is moved and confirmation is sent
We use online booking exclusively and sometimes the schedule becomes fragmented and productivity is lost. This is why…
22 votes -
Gratuity via Duo, even if service total is $0 (prepaid)
Maybe this idea was already posted, but I just got the Duo. Sometimes we have clients who have already prepaid and the total for services is $0. We realized the Duo will close out the sale and not prompt the client to leave gratuity. We have to ask and manually enter the gratuity amount in the checkout window before running payment. We would like to still have them select a gratuity amount on their own via the iPad, based on value of the service. If they left cash, they can still skip it. Thanks!
47 votesThank you for your feedback! Our team is in progress to address this issue and will have a resolution soon.
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Disable heart/other icons IMPERATIVE
The software gives the heart icon for all future appts. Such a pain if they switch practitioners: more work to remember for reception.
2 votes -
Sharable Account Credits for Memberships
Currently only vouchers are sharable. The business would like clients to be able to share Account Credit Memberships.
7 votes -
Auto purchase order for product inventory
Have the system do an auto purchase order that pulls up all products that are below an alert level
2 votes -
Orders API - query for client id
When querying Admin API - Orders query, it would be very helpful if we can filter them by ClientId. Right now if we want to build on our app a logic to display the order history for a client, we have to iterate all the orders, which is a very expensive query.
2 votes -
Staff performance report that includes staff commission so you can calculate profitability
It would be nice to be able to run a staff performance report that had the staff's commission in the report so you can figure out the profit per staff member.
5 votes -
client marketing list functionality
Your lists for internal marketing are not sufficient to run basic marketing. I cannot exclude people, or combine lists. Or monitor the frequency of contact.
Please add : exclude clients already booked.
Please add: Do not email if has been emailed in 15, 30, 60 days
Please add: Email client of x employee AND x employee. (currently it it is set as or)12 votes -
loyalty points needs upgrade
There are lots of ideas in here about loyalty. The system needs an upgrade to be used. It is confusing the way you have the math set up. It needs an expiration to create urgency. It also needs custom settings. I cannot use loyalty points AND packages as the discounts are too much combined. You should be able to assign points to purchases. I would for example, like to exclude packages as they are already discounted. It is frustrating that it is ALMOST there. I need points for birthdays and referrals. It should automatically email clients when points are accrued.
18 votes -
Include Future Appointments in email reminders
The business would like the ability to include a display of future bookings to be include in the email reminder being sent out for the appointment taking place within 2 days.
56 votes
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