7203 results found
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Different services options per therapist
Different therapists are able to perform different services. We have to adjust every enhancement not good across the board for every therapist to an add on, and it makes things confusing and less fluid for our clients when booking.
If a therapist is unassigned for a service enhancement, that should reflect when a client books online.
2 votes -
Marketing text blasts should not appear as new conversations in messages
Can there be a way to close out all marketing text messages once they are sent out, so they do not flood the open messages and then needs to be closed 1 by 1. There are hundreds.
9 votes -
Toggle tipping on/off per service or providers
Have an option for tips to not be an option for some services. "Tippable services" so when we are checking people out it wont ask on services that do not allow tips.
365 votes -
Report that exclusively shows online membership sales
Report that shows only memberships that were purchased online.
4 votes -
Cancellation follow up option
Could we add a feature to the cancellation tab that allows for direct follow-up with the client? It would be helpful if this also reflects the client's response or status change, so we can track engagement and offer rescheduling opportunities in a streamlined way.
6 votes -
Standardize Language and Average Tickets
Blvd uses some fancy language which can make reading things complicated. For example, the Tips Commission report. Tips are gratuities, not commission/ To me this is a hard line that the language needs to be changed for.
I also think (but am not clear) that the Sales Per Order on the Sales Breakdown report is the Average Ticket, but it only includes the average service ticket? I would love to specifically see columns called Gross Average Ticket and Net Average Ticket that includes both the service and product sales totals divided by number of sales. This is how you value…
1 vote -
When downloading PDF report from Report>Summaries, keep the sorting that is displayed
Helps with allowing for staff/management to keep things the way they are looking at it and thus with operations.
1 vote -
Manage Access Option and for ALL Summaries and Reports
Right now only Reports has the option to give certain individuals access to view if they do not have it. I would love to see this on summaries as well, so that certain reports can be viewed and printed by eligible staff members, while other summaries owners don't want employees to be seen can be hidden. I would love to print the Daily Summary so I can see the payment methods and make sure the receipts add up to the report, while still hiding the Commission Summary for example.
4 votes -
It should say if a specific date is a holiday or national day on the calendar
On the top left of the calendar view where it says "Today's date" it should also state if that date is a holiday or national date.
2 votes -
chat function on app
It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.
19 votes -
Cancellation email From Name should be business not "Boulevard"
When a cancellation email is sent out, the from name is "Boulevard", not the business name like the email reminder and booking confirmations. The from name on this email should be consistent with all other communications sent to the client.
12 votes -
Employees need to be able to clock in and out on their app
Employees need to be able to clock in and out on their app for easier time clock management
11 votes -
Need to be able to add forms and see pending forms from client profile and not just from the calendar
Need to be able to add forms and see pending forms from client profile and not just from the calendar
1 vote -
Edit Purchase Order
I need to be able to go back and add more items to a purchase order after I've saved it. Often times I run the PO and if I don't place the order immediately I need to add more items, and I want it all on one purchase order.
1 vote -
Prepaid Unit Improvements - Tax + Commission
Elite Aesthetics would like to see improvements in prepaid unit sales. They need there to be tax added, since they have to add tax at checkout for these same items. They also would like them to be commissionable.
2 votes -
Cash Basis and Accrual Basis Reporting
It would be really beneficial to have a Cash Basis Account Report and Accrual Basis Accounting Report to provide better insights
2 votes -
STOP INCLUDING "TEXT NO PROMOS" IN THE TEXT BLASTS
STOP INCLUDING "TEXT NO PROMOS" IN THE TEXT BLASTS. It is not legally required to be there every time. I had a bunch of unsubscribes, even from our regular clients and text users! As they pressed stop they now are not getting texts at all from us. I should have the option to exclude this.
13 votes -
Need a log of staff member that reassigned commission
Need to be able to identify the staff member that changed the commission assignment on a completed order.
2 votes -
PDF Upload option when building a chart, like a photo upload
PDF Upload option when building a chart, like a photo upload.
My spa has an external company who provides Good Faith Exams. This comes to us in a PDF form. I would like to be able to add this in a chart, a space reserved for unique clinical data rather than in the client note area, for it is not a note, it is a clinical document37 votes -
Add prep time option
Have a Prep Time option for services. We have a shorter transition time for most of our services. However, we have a couple services that need more time to set up. We arent able to predict what services may come before it which would mean we may have a shorter time to prep for that service.
5 votes
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