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  1. We often see old memberships at old prices being reactivated in our shops and though we are trying to solve the problem with training, if we could set a limit on how long after a membership has been canceled that it is able to be reactivated, that would be really useful.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. The business would like the ability to include a photo with the service so that the clients better understand what they are booking.

    20 votes

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  3. 3 votes

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  4. Right now, using the Client API we can query cart -> availablePaymentMethods which will also return all the vouchers and their service names. However we canno extract the Product names associated.

    1 vote

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  5. the app is not booking more than 1 resource if the appointment has more than 1 assigned. For instance, if we are booking a hydrfacial, it requires a room as a resource and a machine as equipment. If we book using the app, it only chooses the room, not the machine as well.

    3 votes

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  6. it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.

    141 votes

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    Hey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.

  7. When adding a payment method in the profile area (non-checkout) we only have the option for a manual add or a "swipe". our DUO doesn't even allow for swipes. It would be nice to be able to use the tap or insert chip, or apple pay tap to read a new card and save it in a profile, so that we don't need to manually enter all the data.

    4 votes

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  8. It messes up the Retail to Service Sales percentages and has it so I have to manually break it out each pay period to avoid paying retail commission on it. Can it not be it's own category? Or at least go into the service sales because it is a series of services purchased.

    22 votes

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  9. Not all stylists get sent a text when their client is here

    1 vote

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  10. We have had clients book online and not input a new credit card because Boulevard had a card on file. The card on file is expired by more than 12 months. Please either delete the card on file after the expiration date, or require a new card when booking online if the card on file is expired.

    400 votes

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  11. 1 vote

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  12. WHEN RECEIVING MESSAGES THERE SHOULD BE AN OPTION TO STAR OR FLAG IMPORTANT MESSAGES.

    22 votes

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  13. 3 votes

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  14. Restriction at checkout to disallow a gift card to be purchased using an existing gift card. Gift card redemption should only be applicable to services, products, or gratuity

    9 votes

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  15. It would be helpful to be able to sort patients that received services so that we can go back and look at all the clients that did a particular service so we can go back in our content and easily find before and afters

    3 votes

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  16. Report that shows client notes that have been entered in the client profile.

    8 votes

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  17. Admin/account owners need to be able to see a history of login history and login activity on all Boulevard accounts under our business.

    4 votes

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  18. Adding net sales total only for services and products, automatically including the values of vouchers that were redeemed. Currently, we must add these columns together in order to calculate revenue that excludes package, gift card, and account credit sales.

    2 votes

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  19. It would be helpful if there was a way to view after a client received their appointment reminder when they actually confirmed and how they confirmed their appointment. For example, if they received a SMS message, and confirmed through that SMS message including the date and time.

    14 votes

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  20. Ability to have time blocks default to 'business' reason

    5 votes

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