5949 results found
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1 vote
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Refunds Only Report
The business would like to be able to run reporting specifically on refunds. Currently you can see payments and refunds together but there is no way to separate the two. You can also run a Daily Summary and filter to view only refunds but all orders still show just as $0.00 for the refund. They want to see a list of only refunded orders.
4 votes -
1 vote
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Disable service(s) if it should not pair with another chosen service
In the Service Profile, we would like to indicate whether or not this service is able to be paired with other services within the same appointment.
Example: You should not receive ___if you are also receiving ___.
4 votes -
1 vote
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Allow location manager to disable email notifications of appointment cancellation
It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!
18 votes -
2 votes
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simpler receipt printing
I'm hoping to make receipt printing a little easier, by being able to set up printer settings separately so when clicking on "print receipt" user isn't prompted to select each settings every time and the receipt just automatically prints out.
3 votes -
More alert options
It would be helpful if we're able to have different alerts instead of one. If we could add booking alerts (ie; guest booking preference for more efficient booking), check-out alerts: alerts that pop-up at checkout which is helpful if a guest is late on membership due we can see that at check-out and charge in the moment), membership past due alerts!
3 votes -
Inventory Tracking
Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.
29 votes -
Appointment tag or flag if client has conflicting appointments
Boulevard allows clients to book conflicting appointments online (two appointments with different providers at the same time). It would be nice of these appointments received some kind of tag or flag to indicate that they conflict with each other so this can be corrected before the day of the appointment.
9 votes -
Allow calendar integrations to be accessible only if enabled in a privilege group.
We understand Boulevard services a wide audience of businesses, from employee based to booth rentals. From a business owners perspective, we need to be protective of our information, ie guest contact info, and this issue creates a back door that anyone can access, regardless of privilege groups, and there is currently no way to limit its access.
Privilege groups can be set up which will limit access to what each group has access to. We have chosen not to allow access to the mobile app as it is a liability for our company to allow employee access to schedule and…
3 votes -
reminder or pop up when recurring appointments are about to expire
Either send a automated reminder email to clients when their recurring appointments are about to expire or an automated alert on a profile.
4 votes -
no show fee on receipt
When a client no shows/late cancels the no show / late cancellation fee should be shown on the receipt instead of a discount
24 votes -
Provide more details for disputed transactions
The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...
67 votes -
3 votes
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1 vote
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Do not charge for marketing.
It feels cheap and the marketing is not robust enough to merit nickel and dimeing us. If the eblast capability were better, but the current email ability is limited. Yes, I'm salty. Consider an integration with a better marketing crm site like mail chimp, constant contact.
14 votes -
More ability to segment clients.
Since we have been limited to only eblast only those who have been in the last 24 months, give us more ability to segment the client list. For example those who had a particular procedure or came in a certain time.
4 votes -
Give us the ability to set parameters on forms.
Right now everyone one gets forms attached to every appointment. Clients are annoyed they feel like the have to fill them out every time they come in. The system should know if we are adding a brand new client and booking an appointment then the new client should get forms. The settings need to be for NEW clients, not every appointment.
3 votes
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