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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6491 results found

  1. Message Close button - Hold at top or move to bottom

    We have to scroll all the way up the message, sometimes several months back to be able to close the message. The "tick" should stay on screen at all times or put it closer to the "Send" button. I understand though the risk of putting it there so maybe it's best to ensure that the Name, Number and Tick do not scroll out of site. Fix the CSS to hold it on the page.

    4 votes
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  2. print labels from the dashboard, I dont want to use a separate software to print labels it should be with in the system.

    19 votes
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  3. Edit payment type in closed order

    The wrong payment type was used to close an order (Other payment type) vs. credit card. We would like the ability to edit or refund and add new payment type more easily. Currently, we would need to create a new appointment.

    8 votes
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  4. Bring back editing staff requested

    Used to be able to open closed orders and change if a service provider was requested or not. Would like that function back

    Example: Provider added services to an appointment and he was marked as requested for those services when he shouldn't have been. Wasn't corrected at checkout and now there's no way to go back and edit the requests which is throws reporting

    13 votes
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  5. 2 Factor Authentication for logins to prevent staff giving password out\

    And also to protect client credit cards from missuse, which would forever damage salon and blvd reputation hypothetically.

    5 votes
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  6. Option to send Mass Confirmation

    When making scheduling adjsutments, if not using the reschedule button, confirmation emails aren't sent. If making adjustments that are weeks out it's easier to make these from the appointment details instead of using the rescheduling button

    8 votes
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  7. Xero

    Integration with Xero accounting software.

    1 vote
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  8. Full implementation of a membership program

    e.g, reporting on them, ability to gift them, cancellation emails, default start dates, etc.)

    2 votes
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  9. list the stylist assigned to each time slot under "view times"

    being able to view the stylist attached to an available time slot helps with pricing out services when clients want to stay within a price range. thanks!

    2 votes
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  10. error on attempting to create new time card with existing clocked in card

    3 votes
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  11. Be able to hide resources on calendar view

    Want to only see staff, not resources so we have to manually toggle them all off on the calendar filter, but then when making adjustments or moving things around the page resets and all resources are listed again.

    18 votes
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  12. Ability to email the PO from the dashboard

    Would like the option to email the PO from the dashboard

    2 votes
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  13. NPS Score

    Glosslab would like to have customer's NPS score available within the client profile and at checkout.

    1 vote
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  14. Easier to see and cancel appointments on the website

    Now, clients have to dig through their email to see upcoming appointments or to cancel future appointments. It would be so much easier if this information was available to them on the website when they long it. They have to create an account anyways. Should this be available somewhere on the website?

    1 vote
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  15. Customize/add logos to Gift Cards

    Ability to choose a theme or holiday or add graphics/logos to the gift card to customize when gift giving

    6 votes
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  16. Allow Default Price to say "Starts at X" or "Price TBD"

    Default price should allow text instead of monetary values. We use Botox Units and would like our default price to state "$13/Unit"

    10 votes
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  17. Default for SMS to be unchecked to "off" until client opts in to SMS reminders

    Client needs this to be defaulted to be unchecked until client confirms/opts in for SMS appt reminders

    2 votes
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  18. Split payments with product

    Allow us to split payments across multiple cards when a client is paying for products and services.

    2 votes
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  19. In timeclock reports, show each shift total duration...

    ...along with next column showing that date's total duration to help with overtime summations. It is extremely time consuming to have to eye ball reports to identify when overtime math should be used on a day by day and week by week basis. Another nice option would also be a week by week total. I am quite sure that in most states that overtime calcs are only evaluated on daily and weekly basis and providing those two totals would be fantastically useful to all managers and payroll processors. It doesn't matter for my businesses, but it would probably also be…

    2 votes
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  20. Staff Performance Report - Avg. Product Units per Client

    • used for "coaching and growth"
    • a percentage of retail sold by each stylist
    3 votes
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