6446 results found
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Location restrictions applicable to Professional App
Need to restrict locations able to be viewed from the Professional App to just the location the individual is assigned to in the dashboard
2 votes -
Receipts should not include full name of person who operated the transaction.
This is a lot of information to hand to a random client.
2 votes -
Alert to tell front desk when a client hasn't received services from a category
Specifically for spas, would be great when booking or checking clients out if there was an alert to tell staff the client has never received a service from a specific category. Ex: Client only comes in for hair services, the front desk could make recommendations for facials or body services for a discounted rate to help upsell other services available
2 votes -
Option to turn off discounts now that offers are available.
I am seeing staff make their own discount reasons that match the offers available. As much as I train managers to teach staff this is the wrong way to do it, the workflow is too easy and they are never feeling like they are doing anything wrong when applying a discount. Also for reporting purposes having discounts match offers creates datasets that cannot be reconciled together unless manually tabulated outside of Boulevard.
1 vote -
Upsell Pop-up on Booking Widget
Per client: "We just added blow drys as a service to our menu but we want to make it so when the client books a haircut they ask if they want to add a blow dry as an additional service."
2 votes -
Remove a gift card from a client's profile
Using gift cards for vouchers so the gift card has $0 on it, but there's no way to remove that from the client's profile
2 votes -
Report showing return clients per stylist or Refine search filter
When a stylist leaves the salon, want to send a promo to their clients, but not just to any client that's ever seen the provider. We'd like to only send it to a list of clients that saw the provider on a regular basis. This could be an additional search option on the Client page as well
3 votes -
Should be able to "undo confirmed" and "undo arrived" on/from calendar view.
Current workaround is to go into front desk mode and manually slide these appts back to the intended state. Example of this would be client comes in, front desk checks a client in but it was the wrong client. Service provider was notified, and gets ready only to find it was an error. Adding procedures to go into front desk view and correct the state is tedious and quite forgettable unless staff is vigilant or errs on the side of being perfectionists. Placing this on the calendar view's UI simplifies salon logistics by being intuitive. Marking something as unconfirmed would…
13 votes -
For notification activity when not on the clock, save notifications for when clocked on or schedule resumes to come as a large batch.
This option for staff to elect, or for business to choose would further comply with HR guidelines regarding "work that occurs off the clock". Receiving notices of work activity that may or may not trigger an employee to do or think about work is cause for employees to have grounds to "be doing work from home".
Employers in regions with stipulations on this should create company policy explicitly stating that notification of client booking, cancelling, rescheduling are to be accepted during work hours only. In the case that they would like real time notice of this regardless of work-state, they…
1 vote -
Accounting / Reconciliation Report
Comparing sales recorded in Boulevard + the deposits in the bank statement do not match. She needs to be able to properly classify service sales, products sales, gift cards, sales tax - totals don't match. For the deposits, she needs to know what the exact merchant fees are on a given day - including interests charge and gateway fees. For example, if there's a $4,200 deposit, she wants to pull a report that shows the $4,000 sales and $200 interest/gateway fees. Booker uses Payrock for their payment processing, their reporting matched the total transactions each day and it included the…
4 votes -
Searching a stylist's name for their availability
It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.
1 vote -
Freeze header for schedule view
with 45+ employees, when you scroll down to change their schedule, you can't immediately see what day you are on because the header disappears when you scroll. Can we lock it so its always viewable when making edits?
7 votes -
Remove or hide inactive merchant accounts
I'm A bit baffled why we cannot remove certain merchants that are no longer working with us.. it makes it very cumbersome to go through them whether it say active or inactive by their name, it really doesn't matter we would just like to see only the people that are involved in our business on the merchant side.
2 votes -
Appointment Status Report with Client Names
Apppintment status report for canceles, rescheudles, confirmed, unconfirmed that has the client name
3 votes -
1 vote
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Pre-booking Defaults should be the same on the calendar when using the extraction operator "" >> ", as they are on the checkout screen
Pre-booking Defaults should be the same on the calendar when using the extraction operator "" >> " because the option to pick pre-booking defaults should be the same across the board. Currently the checkout window has different pre-booking defaults than the calendar when you press the extraction operator "" >> " button.
2 votes -
Medical conditions field in client profile
Ability to log medical conditions notes in the client profile in a way that is still HIPAA compliant
5 votes -
States that charge occurs after your appointment
This is no longer true with items that we are taking deposits that charge at confirmed booking. Should say, "Your credit card is only used to hold the appointment unless a deposit is required for the types of services you have selected. Otherwise you are only charged after the service or if your booking is subject to a cancellation policy."
1 vote -
Staff Performance Beta Report - Add "Year & Month" within "Columns Grouped by"
This will help corporate coach their teams - compare data of a specific month from year to year. Also, help monitor and analyze trends.
1 vote -
More Filters for Looking up orders
It would be helpful as a manager to have more ways to find specific orders. There's so many transactions that are done throughout the day that it is hard to look at every order one by one. For example, it would be helpful to search orders by client's who purchased product X or show me orders that were tagged or booked under redo.
2 votes
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