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5871 results found

  1. Service menu needs a concept of "new client" vs. "returning client" variants

    7 votes

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  2. 7 votes

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  3. It would be beneficial to remove any service fees that result from cancellations from service commission reports for staff.

    1 vote

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  4. -Client has stated that they would need a backend integration with their accounting software to pursue next steps

    1 vote

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  5. New CA laws require it. There are no other software companies that have correct reporting for the new laws yet

    1 vote

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  6. Ability to charge memberships on a specific day of the month

    7 votes

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  7. Would like to be able to see all the appointments that were booked under my name to fix any mistakes and etc. instead of viewing it day by day client per client.

    2 votes

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  8. It would be great if there was an additional clock out button, "End Day", which performed a clock out along with a blocking of the rest of the bookable schedule for the service provider. This would prevent online bookings that obviously would not be possible along with making sure staff didn't erroneously book appointments where they aren't possible just because they didn't know a staff member has left for the day.

    2 votes

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  9. What needs to be included:

    Business Info - address, phone, email
    Service Provider + Tax ID
    Clients name / info
    Date of service
    Area for Itemized section of service provided including treatment codes and diagnosis codes
    Total amount paid
    Last 4 digits of card used.

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. 6 votes

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  11. Would be nice to turn off certain shifts as bookable online while allowing other shifts of the same employee to be bookable online

    3 votes

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    1 comment  ·  Admin →
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  12. Within the staff app being able to only show first name, last initial. This will help prevent a stylist from trying to reach out to all of their clients and take them from the salon they are currently at.

    4 votes

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  13. Mother and daughter both have appointments. Mom has credit card on file that she wants to use to pay for both herself and her daughter's tickets. This should be as simple as one-two clicks and done. If this existed then daughters history could be retained instead of moving everything to her mothers ticket with a million steps to do it. Win all around!

    5 votes

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  14. We would love to have the fields under the "Type" column filterable, for example we can filter only "service_discount" lines. This would also allow us to load more data at one time in this report, which crashes when too much data is loaded.

    1 vote

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  15. Use unique link to pre-select or bypass screens on the booking experience

    6 votes

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  16. We would like to have the option on the app for stylists to be able to write notes, comments, etc in the client's history but WITHOUT having access to changing the schedule, booking appointments, etc.

    1 vote

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  17. We thought that there was going to online reputation support when we switched over. One of the big things for us with Phorest was have the ability to with one click I could post in salon reviews to google. The new review service is nice on the receipt but we have not gotten any feed back yet. Maybe having it in another email titled different asking for reviews would be more affective. Our old ask for reviews was also in text message as well and we got tons of feed back.

    Thanks

    Sarah

    2 votes

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    1 comment  ·  Admin →
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  18. wants to have "member" and "past member" added to the filters on the client tab - for memberships that haven't been used in a while they would show as "past member" and members who are currently "active" would be noted in their account. This would help eliminate chargebacks for customers who are being billed that have not come back in a while and also an easy way to report on members who are not active or are past to get them back into the business.

    1 vote

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  19. 1 vote

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  20. 1 vote

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