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6244 results found

  1. Feedback that the online booking widget doesn't show that clients can scroll up and down to view service providers available to book as clearly as possible

    17 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  2. If new client is booking online for the first time, prompt them for referral source for reporting purposes.

    31 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  3. to inform stylist and salon of clients being fed into the chair as opposed to stylist putting their own clients in the chair.

    1 vote
    0 comments  ·  Admin →
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  4. When working with a client it would be great to just add a product recommendation to their appointment ticket so it's already there at checkout and doesn't need to be added. Or at least be able to add the product recommendation to their profile so the front desk knows specifically what was recommended

    4 votes
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  5. Ability to have transactional history of the client available from the client profile. Ideally, service and product purchases link directly to sales order.

    8 votes
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  6. Use cases:

    • Using blocks above schedules as sticky notes for informational purposes
    • Administrative holds
    • Service provider came in late/left early and management wants that ALWAYS shown for transparency to all staff.
    • Locked lunch periods that can't be moved by unknowing receptionists
    • Training periods
    2 votes
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  7. We just transferred to BLVD from STX and all of our clients hate the booking experience and they are tech savvy and got frustrated with booking online. its not customer friendly.

    7 votes
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  8. you should have plug in button that we can put on our website that says "start texting" so all they have to do is press that button and it will route them to their imessage with our numer already there so they can text directly from the website like instagram has

    6 votes
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  9. Schedule view for all locations under business management

    -Easier for multiple locations to see every staff's schedule at all locations

    5 votes
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  10. ...not sick currently, not in contact with a COVID case, and willing to observe the salon and local health department's policies for the planned appointment. (if the salon and/or business partner enables this setting).

    Depending on state, city, and salon; there are many concerns regarding making sure that salons are best equipped to continue on during this crisis. Having this prompt that the clients would have to check off or affirm will provide Boulevard salons one further thing to share with their staff and clients that the salon (and software suite) are doing in the name of better public health…

    4 votes
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  11. 2 votes
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  12. Please provide a business level setting to require the reschedule button to bring up the appointment search. By using the calendar you are bypassing many of the safety features of Boulevard (resources, service limitations, etc...) it forces the front desk to know all of those limitations rather than having the software do it for them.

    1 vote
    0 comments  ·  Admin →
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  13. A service and/or product would have a "link to product/service" available for circulation to a client. It would particularly be helpful for anything that isn't offered publicly on our site or as a quicker way to get client to checkout for one item.

    (Similar to a feature available in mindbody)

    1 vote
    0 comments  ·  Admin →
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  14. Would like the ability to report on the date that a membership was paused.

    4 votes
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  15. Add a column for client email into Voucher Liability report to support outreach to clients with liabilities

    2 votes
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  16. Ability to track the transactional history of gift cards including applicable orders and remaining balances

    8 votes
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  17. During the scare of the corona virus is there a way that a client could have the option to prepay before their appointment. Not that is would be required in order to make an appointment but that clients would have the option to pay a certain amount to support their stylist in the mean time!

    5 votes
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  18. More customization for promo codes/discount codes:

    • Turn off or invalidate code in x amount of days, months, years, custom

    ** Specify date range of when code is valid

    • Make codes service-specific so that it can only be applied if a client receives that service
    • Make codes client-specific ie. for new clients only
    7 votes
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  19. It would be awesome to be able to delete service categories that are not used in our business, it would help to have a more organized/cleaner space to work in

    3 votes
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  20. Ability to report on future booked appointments for new clients per location as well as the date the client was booked. The goal is to see each location's new client bookings made per day.

    2 votes
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