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  1. When redeeming a voucher it is ZEROING out the service for the service provider so her tips are being calculated on $0. We then need to manually calculate the tip amount to add back in when members checkout and tip a flat %% like 20%. SPs should be being tipped on the Member Price for the individual service that is part of the Membership voucher package.

    So for a Refill where we sell 4x$30 vouchers for $108 vs $120 bought individually (10% discount incentive) they should be paid commission on the $27 ($30 less membership equivalent of 10%) and the…

    7 votes
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  2. Clients booking into the future who may want to come sooner could add this to waitlist to be notified if a cancellation comes sooner.

    7 votes
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  3. Notes on client profile should show which user left them, so we can reach out to that employee if there is a question about the note, and don't have to rely on them signing their name at the end

    3 votes
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  4. Currently, when filtering reports, All staff (active & inactive) show up as an option. Don't need to see inactive staff ever.

    2 votes
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  5. Classic reports are able to generate staff emails without Admin having to know by heart or look up. Would be great to have that feature in Beta Reports or even just a drop down menu when the box to Share opens so the staff are listed/on hand

    2 votes
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  6. A button similar to New Appointment, but just for New Sale in the client profile to be sure you have the correct client/don't have to search for their name.

    3 votes
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  7. Not sure what would be most helpful,

    But I can only imagine that families that decide to use a single number for their persons causes the same redundancy issues on Blvd's side as it does for salon staff.

    In contact center, it would be helpful if messages received indicated that there were multiple contacts with that number so staff could determine which client or such the message is pertaining to. Possible errors are messages like this: Received from X, "cancel my appt tomorrow and move it to Saturday". Appt is deleted and moved to Saturday. Client X's son Y comes…

    3 votes
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  8. Allows slight decentralization of staff scheduling across management if contained within the platform rather than going back and forth between staff to figure out what implicit schedule was

    2 votes
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  9. 1 vote
    0 comments  ·  Admin →
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  10. We just transferred to BLVD from STX and all of our clients hate the booking experience and they are tech savvy and got frustrated with booking online. its not customer friendly.

    6 votes
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  11. Similar to the way Permission Groups is set up, client has requested a menu for customizable alerts where they can choose to receive a notification for various trigger events (ie. a Customer credit card on file has expired)

    2 votes
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  12. Allow for percentage based business charges to calculate as a result of the overall cost of the service .

    26 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  13. Allow booking widget workflow to be specific to service provider where a link would take a client to the services specific to the service provider and then to appointment availability to allow service providers to easily share with clients.

    40 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  14. Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home

    8 votes
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  15. Many clients have multiple payment methods and it would be great to have an indication as to which payment method was most recently used - highlighted in blue or an icon next to it

    3 votes
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  16. Since we are a salon, we are finding that our employees are moving appointments to them to book themselves up or to move them to another employee. It would be nice if only certain privilege groups could do this.

    7 votes
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  17. We offer packages for 50 or more wash & blowout services and currently to do so we had to add 30 vouchers of the service and then 20 vouchers of the service. Would prefer to not have a limit and just add all at once

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.

    7 votes
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  19. Ability to track the transactional history of gift cards including applicable orders and remaining balances

    7 votes
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  20. We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction

    12 votes
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