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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. 1 vote

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  2. would like to edit intake forms- med spa

    23 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  3. We are already able to see edit updates, like when an appointment has been rescheduled or cancelled. But the edits do not tell us if or when the timing of a service has been changed within an appointment. It would be really helpful for our front desk staff to know if there was time added or time subtracted from a particular service.

    7 votes

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  4. Requesting for the booking widget to still ask for a credit card on services/consultations at the time of booking.

    16 votes

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    We’ll send you updates on this idea

    Waitlisted  ·  2 comments  ·  Admin →
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  5. 1 vote

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    0 comments  ·  Admin →
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  6. It would be nice to have a symbol, like the star for new clients, to indicate that they have prebooked. So when we look at the appointment, theres a way to see that they are a prebook.

    5 votes

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  7. Check-in to be on a much larger screen, which requires using android instead of apple.

    24 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. a service provider would get paid a flat fee per treatment and that fee can be different for each treatment. It would not be a commission (% of service). This was brought up with a consulting firm that works with Spas only

    21 votes

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  9. 3 votes

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  10. 1 vote

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  11. 1 vote

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  12. 1 vote

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  13. A way to alert the front desk that a form for a client has been completed

    124 votes

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    Hey folks! Today we released a related feature: the schedule view.

    Accessible from either the Front Desk or Calendar views, you can select "Schedule" to view a list of any day's appointments and filter that list by the form's status. This will make it easier to see when staff or clients complete a form or chart, or who still has items outstanding. Learn more here, and we hope you enjoy!

  14. 1 vote

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  15. Some reports have too much data or allow staff to peer into each other's productivity too much, causing strain on relationships or creating situations businesses would rather avoid.

    For example, we already can limit commission reports from privilege classes; being able to limit other things such as time clock would be great so staff can stop comparing themselves to each other with the RAW data rather than curated data that management chooses as pertinent KPIs.

    5 votes

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  16. Hi Guys - I do not know if this is a bug or a feature suggestion. The email receipt really needs to have a clear note of the DATE of the service being charged, in addition to the date of checkout close. In some instances we hold over checkout for various reasons. Commonly its for Membership renewals to kick in so we wait a day or so, grab the new voucher and close. However, guests forget and send me notes that they are upset. If there is a date of service on the receipt, this might mitigate that

    4 votes

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  17. new sale to ring up products without having to book an appointment

    3 votes

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  18. Booker/Mindbody has this feature, people can choose which customer reviews to push to their own website, where they are featured prominently with any associated comments

    19 votes

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  19. 1 vote

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  20. 1 vote

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