7219 results found
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Refund Explanation in Refund Beta Reports
When performing a refund you are required to choose a refund explanation, however this is only visible on the refund order. This should be a optional column added to the Payments and Refunds Beta report so that you could filter, sort or count how many refunds you have for "customer service" vs "defective product"
8 votes -
running the mouse on the screen for times between appointments doesn't show available times..
if i run the mouse over an existing appointment that has an availvale time during clients processing.. it will not show the times when running the mouse over the slot that is available. it only shows the time for the existing appoutnment..
would be nice if we didnt have to run the mouse to the far left of the screen to get the time.
2 votes -
Option to default staff who do not have profile images to show up as either a default image/logo or their initials
For instances on client web interface, Duo tip screen, and dashboard web interface.
2 votes -
Show indicator on Calendar view of appointments just like Front Desk view such as "(4m late)" in red indicator on appt block
This would allow for staff to be more cognizant of potential issues that would require intervention.
3 votes -
Time & Criteria based counter for clients appointments
It would make logistics and workflow a lot easier for services like ours that is time dependent, based on the last time that a client came in for a particular service. For example, if a client came in for a new set on the 1st of the month, but then he/she tried to book a two-week service at the 18-22 days after, the system would not allow them, as it has actually been closer to three weeks after their last session. Another rule-based booking criteria would be if there were a client that is new to the salon, but they…
1 vote -
Gift card balance look-up
It would be nice to have an easy way to look up the balance of a gift card.
12 votes -
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4 votes
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Separate Employees from Staff Roles
It would be awesome to have the employee separate from staff roles. This way one employee can be scheduled for multiple roles. For example: Hairstylist who also does esthetics. Can be listed as one employee in gear tab, but can be listed in two roles (Stylist and esthetician) in the location tab. You can then schedule each role independently, but performance reports, logins, payroll, etc... are all for the individual employee so they can see each role on their schedule, and payroll doesn't need to be manually combined as it does with multiple employees.
4 votes -
Online booking: Suggest other options when there are no times available
Currently, If 5 clients are booking but only 3 slots are available, the system will show that no times are available.
This account asked if we could show what is available and give alternative times for the other clients that did not have the first time opening.
38 votes -
1 vote
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1 vote
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Consultation booking over phone, I'm a receptionist.
Right now there is no way to book someone for a consultation.
What I do is "block time" then enter a description of "Consultation - Jane Doe", & then I also book a "miscellaneous appointment" so that the client will get something on their end.
Simply adding "Consultation" to the list of options would be a great help.
It would also look a lot cleaner than these two chunks side by side, & it would save time, & it would be more legible.
I can understand how people booking consults online could be undesirable, but for we receptionists to be…1 vote -
Set calendar time settings for each day individually
Our hours during the week (10-8) are much different than Saturdays (8-3). We have a ton of open space during the week in the morning and a ton open on Saturdays in the evening. If a stylist who doesn't normally works Saturday sees open space until 9pm she may book a client at 4 or 5 not knowing we close at 3!
Also would be nice if the days the salon is closed it say "Salon Closed" or something!
3 votes -
Training dashboard for new hires
We would like a training dashboard for new hires to be able to manipulate appointments/work the front desk without using the actual live dashboard.
16 votes -
Purchase Order should update cost based on goods received
Cost of POs are currently based on order quantity regardless of quantity received. The calculation should update based on goods received so that POs match up with invoices. (And this is another reason why POs should be more editable for adding products after being created, as well- so they match the invoice!)
5 votes -
Authenticate Email Addresses upon account creation
Please require valid email addresses in accounts. For example if someone uses an incorrect ending @gmail in stead of @gmail.com that should be flagged by boulevard prior to completion. This is causing issues with our data syncs.
6 votes
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